Reviews of Hotel Metropole 3 stars

Location.

Staff. Cleanliness

Very thing

All good

Good location, in the middle of Macau. Very nice and helpful staff (no problem with leaving my suitcase at the hotel for the rest of the day after checkout). Room was clean, beds comfortable.

Room was very small and even the water provided in the room was not included in the price. The room looked better in the pictures.

Staff on the busy front desk were helpful and after problems with our initial room (see below) gave us a free room upgrade. The new room was large and comfortable. It included a de-humidifier as well as aircon, which was great. The hotels location is excellent.

On initial check in we were told there were no superior double rooms with a couch (our requested on booking) so we could only have a twin with couch or double without. Neither rooms offered were on the 7 to 10th floors (as Booking.com site suggests) but rather floors 5 or 6. We selected the twin,which was very small with a tiny couch. The room's aircon didn't function (necessary in Macao) so we were given a free upgrade to a much nicer room on level 4.

The hotel room was cozy and spacious. The staff was also helpful. Thank you!

The air con machine was literally on my ceiling and very noisy. There it guys blocked my VPN so I could not work properly. The staff would not be helpful : “where can I find an internet cafe please?” “Go straight” “what’s the name of the place?” “Go straight” Absolutely no facility, just rooms and lobby.

Location, staff, cleanliness, everything

Great location, the room was pretty spacious.

We were next to the elevator and people were very loud at night.

Great location, easy check in and room was comfortable.

None

Room is well designed with Chinese Culture. Staffs are kind and friendly. Location is very convenient. I would like to stay again.

1. There was no TV 2. The bathroom was broken 3. No slippers available as mentioned in room amenities 4. Telecoms not operations 5. No mobile network 6. Charging switch board not operational 7. No proper wifi connection 8. No water complimentary kept in room 9. Room not cleaned for next day stay 10. No tolietries kept for guest

The hotel is relatively clean, cheaper than other places, the staff are helpful, but I didn’t like the smoky smell throughout the building, and the breakfast was very poor

I paid for breakfast, and they could only serve it from 8am which was late for me, since I was leaving almost every day before that. They agreed to serve me breakfast at 7:30 from the second day, but what I receive as a breakfast was really disappointing (photo). And the last day I did check out before 7am, so no breakfast at all.

Everything

Nothing

Location and cleanliness

The PRC guests are quite loud which makes it a little bothersome when youre trying to relax in the room