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Reviews of Hotel Royal Macau 5 stars

Estrada da Vitoria 2-4, Macau, Macao

#52 of 70 hotels in Macau

Guests' Choice

Review score

Based on 127 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    9.7

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Showing 1 – 25

  • Reviewed: 11 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    None

    The hotel is clean, well-located, and the staff is friendly and helpful.

    Stayed in August 2025

  • Reviewed: 30 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location, room views, buffet breakfast and service.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    9.0
    Comforting, lovely staff, spacious, great facilities, and close to public transport
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    Nothing to be mentioned. It was a very short but really comfortable stay. Everything was great and I will be definitely looking forward to coming back whenever I revisit Macau.

    - The hotel is close on foot from the nearby bus stops. It also offers free shuttle service at specific timeslots to reach the ferry terminal. - The staff was very helpful as I had to inquire about an issue related to the payment. They were very patient and kind when they explained to me how the process happens. The amount was frozen on my account and another similar amount was deducted. But they did unfreeze the first amount so everything was settled when I checked out. - The room is very spacious and the facilities were great. The view is really lovely and we felt really comfortable in the room.

    Stayed in May 2025

  • Reviewed: 7 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Royal Family Suite (2 Adults + 2 Children) with 4 Breakfasts
    • Stayed 1 night

    breakfast is neat and nice, especially the environment.

    Stayed in April 2025

  • Reviewed: 30 March 2025

    9.0
    My family had a great time and it was comfortable esp for the our kids
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The view of our assigned room is construction site

    The rooms are clean and staffs are accommodating and friendly esp Filipino personnel.. staffs in Fado restaurants are very accommodating and smiling..

    Stayed in March 2025

  • Reviewed: 21 March 2025

    8.0
    Nice stay, clean and comfortable hotel
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The smell at the hotel lobby was too strong which I didn’t like. The front desk staffs were not as friendly as I seen from other hotels. I can hardly see a smile on their faces when I’m checking in and out.

    It was Christmas when I stayed at the hotel. There was a Santa Claus at the hotel lobby which is super funny and friendly which brings the Christmas vibe

    Stayed in December 2024

  • Reviewed: 15 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I do late check out

    The swimming pool was under construction.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    9.0
    Value for money
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows are a bit flat. It would be better if there are different types of pillows for selection.

    The location is quiet but convenient. The quality of the bed is my favorite. The room and facilities are well maintained. Value for money!

    Stayed in March 2025

  • Reviewed: 4 March 2025

    8.0
    The hotel is a combination of hotel & home ambience
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No cafe or snack place within the premises. Only formal dining.

    Accessible but quiet. Walking distance to the quaint district of the ruins of st. paul and the bus routes.

    Stayed in December 2024

  • Reviewed: 11 February 2025

    9.0
    Great short stay in Macao.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Lovely hotel near the old centre of Macao which is about half hour walking distance. Good choice at the breakfast buffet and the room was very comfortable

    Stayed in February 2025

  • Reviewed: 4 February 2025

    8.0
    Very Good for money
    • Family with young children
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The rooms are not very large but ok.

    ILocation.

    Stayed in January 2025

  • Reviewed: 1 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    1. The hotel withheld bonus of $500MOP each room. Cash or credit card

    1. The hotel has a free shuttle bus to the outer ferry ⛴️ to catch for hongkong. 2. The location is close to the Ruins of Saint Paul's (must visit) very busy areas 大三巴牌坊 "lots of shops and food stalls 3. If you want high-end shops, you should stay on the other side of the island, like the Wynn Palace 永利皇宮 4. Heated indoor pool

    Stayed in January 2025

  • Reviewed: 28 January 2025

    8.0
    A Convenient Central Location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The temperature in the room was difficult to control. I was unable to open a window when it was too hot. Also on the morning of the second breakfast the food on offer literally run out. It must have been an extremely busy period, and the friendly staff did their best to replenish the foods, but it was a slow process.

    The location of the hotel was central to all the main attractions by foot. The room was large and spacious. The bed was super big and comfortable. The location is what set this hotel apart from others in Macao.

    Stayed in January 2025

  • Reviewed: 16 January 2025

    9.0
    Fabulous hotel in great location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The room was very comfortable and clean and had everything we needed. The lobby cafe was great and we enjoyed a drink while listening to live music on Saturday night. The indoor pool was fantastic with excellent change/shower rooms. Great location for what we wanted to do.

    Stayed in January 2025

  • Reviewed: 13 January 2025

    8.0
    Not new but above average hotel
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I stayed at this hotel to visit a casino in another location, but the price was not too high and I was fully satisfied. The receptionist had English-speaking staff and gave us the appropriate information we needed.

    Stayed in January 2025

  • Reviewed: 4 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No shuttle bus to tourists destinations

    Helpful staff.. english spoken friendly

    Stayed in January 2025

  • Reviewed: 3 January 2025

    7.0
    Decent for short stay, layover
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    far from key attractions at Taipa area. not much around hotel, need to walk a bit

    near ferry terminal. decent room, nice hotel lobby, quiet environment

    Stayed in January 2025

  • Reviewed: 1 January 2025

    7.0
    Good for a short stay
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Couldn't find on-site restaurants and it appeared that the main one was closed.

    Room was well appointed but a little dated.

    Stayed in January 2025

  • Reviewed: 18 November 2024

    9.0
    I have stayed here before, because of the location. Old neighborhood of Macau.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    The staff went out of their way to make my check-in and get a taxi during the festivities in Macau smoothly. Thanks to Roy for taking over by keeping my bag before signing and having another staff call a taxi to get me elsewhere for an event.

    Stayed in November 2024

  • Reviewed: 25 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, excellent service, and has free shuttle bus from Chinese border to the hotel.

    Stayed in October 2024

  • Reviewed: 24 September 2024

    9.0
    Staffs are friendly and helpful.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Amenities in the room were old.

    Convenient location

    Stayed in September 2024

  • Reviewed: 24 September 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Check-in process was time-consuming.

    Free upgraded room was spacious and clean. Helpful and friendly staff.

    Stayed in September 2024

  • Reviewed: 10 June 2024

    8.0
    Convenient location in the center of the city!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    TV channels

    location, breakfast

    Stayed in June 2024

  • Reviewed: 31 March 2024

    9.0
    They have unsecured wifi, beware
    • Leisure trip
    • Solo traveller
    • Royal Superior King Bed Room
    • Stayed 1 night
    • Submitted via mobile

    Stuff at the reception was all sick and coughing , wearing masks. The internet connection is not secure there. If you work online it’s really not good. Most stuff does not speak English .

    Stayed there for one night, area is good, it’s an old hotel

    Stayed in March 2024

Showing 1 – 25

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