Reviews of Sands Macao 5 stars
Largo de Monte Carlo, No.203, Macau, Macao
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 July 2025 · Stayed in April 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThey gave us a room with a very nice view (around the 20th floor), and the staff was extremely attentive when we arrived at the hotel at 10:00 AM, going out of their way to help us with an early check-in instead of 3:00 PM. When I mentioned that our flight is in the evening, they proposed to extend our check-out time to 1 PM instead of 11 AM. The hotel itself is close to a bus stop, so it's easy to navigate around Macau, and it's just 2 stops away from the port, so the transfer from Hong Kong was easy.
Nothing that much to consider a dislike, but if I have to mention any, it's that the television didn't have the range expected for a high-class hotel like Netflix or other apps for movies/shows. As someone from Southeast Asia, items of ease like the bidet would have been very useful. Lastly, the lights were not easy to control in the room since there weren't many labels on them, and we had to guess.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewLocations, decor in the room. View. Swimming pool, lighting outside. Staff s are very friendly.
Nothing
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewhuge room
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewJason at Reception arranged a free upgrade to a Premium Suite and we checked in early as the Suite was ready . Jason from Reception was also extremely helpful, and caring. And we also had a fruit basket and a Snack box for our Welcome gift from Manager Dean Wan. The hotel location was great close to Fisherman's Wharf and the Ferry Terminal. Also there were free shuttle buses to Cotai Strip and to the Border to Zhuhai. Chris from Concierge was extremely knowledgeable and helpful. He helped us plan our daily trips around Macau.
Nothing ,I didn't like ...
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewNear to ferry terminal, free shuttle bus, spacious room. Thank you sands for your welcoming snacks ❤️ My kids love it.
Unfortunately when we go to the pool, the pool is on maintenance
Reviewed: 20 June 2025 · Stayed in April 2025
Verified reviewOk
Pool not so cool
Reviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 18 June 2025 · Stayed in May 2025
Verified reviewThe room was spacious and modern.Very clean. The staff were magnificent and checkin and out was excellent.
nothing comes to mind.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewI and my daughter have awesome experience with the Sands Macao Hotel. The Service Quality is good. The staff are really supportive. My daughter also received a birthday cake and it was awesome. Surely we Will come back Thank you.
I was not aware that the hotel has airport service and a bus going to other locations.
Reviewed: 4 February 2025 · Stayed in January 2025
Verified reviewExtravagant services, it was more as our expectations
Nothing
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewAll the staff there are very helpful! Kudos to them!We had request for a birthday surprise for my niece and everything have been prepared nicely with a beautiful cake, balloons and well written card.
The hotel is bit far from Macao city coz there are taxis and shuttle bus.
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewReviewed: 4 December 2024 · Stayed in December 2024
Verified reviewRoom is very spacious and cosy
None that I can think of.