Reviews of The Londoner Hotel 5 stars
Estrada do Istmo. s/n, Cotai, Macau SAR, P.R. China The Londoner Macao, Cotai, Macau, Macao
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Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewService outstanding and great food and general experience at The Residence
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewThe guest relations super good Food and beverage excellent Room very comfortable
Nothing
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewExceptional service!
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewI like the dedicated team attending to me from the moment I book my room to the day I depart the hotel. Excellent service and I hope to stay the next time I am in Macau
Lighting can be brighter however it must be the concept so there’s nothing I don’t like about the hotel.
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewEverything from pre check in service to hotel service to customer service, amenities, buffet breakfast, tea time, cocktail time,room facilities, late check out till 3pm, limousine ride to airport
Only one. One finger food during tea time was wrongly tagged. It contained ham and the tag displayed written as containing salmon. I only eat seafood. Felt very disappointed this happened.
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewRecommended by a close friend. I will have to say that whoever designed the service procedure is a genius. Thanks to the F&B dept for the birthday cake for my mother. It was truly thoughtful.
The service was somehow provided in a unique style. Make sure you are aware of all the services they ought to provide. Otherwise, you might miss out on certain services.
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 4 December 2024 · Stayed in December 2024
Verified reviewThe staff was absolutely astonishing! They are so polite and pleasant. From door staff to check in staff to the very well dressed lift lobby personnel, they really aim to provide a good service. Our housekeeping lady was professional and gave us an accurate time as to when we can return to our rooms to refresh ourselves. Casino staff, of course, are very happy to greet us!
It is a bit hard to control the lighting in our rooms. Master switches are only on one side of the bed or at the door. Bathroom lighting is difficult to master as there are buttons for mood lighting and general lighting. Reading lights above the bed are also a bit confusing.
Reviewed: 22 November 2024 · Stayed in November 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 26 September 2024 · Stayed in September 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 21 June 2024 · Stayed in June 2024
Verified reviewReviewed: 7 June 2024 · Stayed in May 2024
Verified reviewThe service is super B, they upgrade me from normal suite to 2 rooms with breakfast for 4 adults 2 kids. Celebrating birthday, the staff purposely come to decorate our room. Breakfast until 1pm. Only stay in this hotel I got experience to have late breakfast. So O dont have to wake up so early to enjoy breakfast.
NONE
Reviewed: 16 April 2024 · Stayed in March 2024
Verified reviewService was great from moment of stepping foot in Macau, got picked up with car and whisked to room. Celebrated my birthday there, delicious mango cake sent to room. And food quality was excellent at tea break, cocktails and breakfast.
It’s an experience, but everything is like a show. It gets a bit much (too rich?) sometimes - too in your face luxe- so one day is enough.
Reviewed: 30 March 2024 · Stayed in March 2024
Verified reviewReviewed: 10 February 2024 · Stayed in February 2024
Verified reviewReviewed: 24 November 2023 · Stayed in November 2023
Verified reviewEverything
Unfortunately no indoor pool
Reviewed: 24 November 2023 · Stayed in November 2023
Verified reviewThe staffs were extremely friendly.. The style and decoration were beyond imagination.
Nothing
Reviewed: 23 November 2023 · Stayed in October 2023
Verified reviewService
None
Reviewed: 23 October 2023 · Stayed in October 2023
Verified review