Reviews of Hotel Central 新中央酒店 2 stars
Avenida de Almeida Ribeiro, Nos.270, Macau, Macao

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Reviewed: 9 August 2025 · Stayed in August 2025
Verified review1. The central location 2. The staff from the entrance, reception to the waiting staff at the restaurant as well as the cleaning staff. Highly professional and well trained. 3. Rich history of the hotel 4. The 360 view from the rooftop was a nice surprise and bonus
Will definitely choose Central the next time in Macau
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by your support and look forward to your return, where new experiences await. Until then, safe travels and warmest regards. Sincerely, Hotel Central
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by y… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewIt was stylish and clean. Staff were extremely polite and accommodating.
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by your support and look forward to your return, where new experiences await. Until then, safe travels and warmest regards. Sincerely, Hotel Central
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by y… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe hotel is right in the middle of Macau town. Buses are in front of the hotels. It is so convenient to get anywhere. Just like going back in time as we walked into the hotel. Beautifully decorated and newly renovated. All of the staff are so helpful. The minibar was free with a lovely Portuguese red wine. And they replaced them everyday. The breakfast was very delicious and the menu changes every day. We did not want to leave!
None.
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by your support and look forward to your return, where new experiences await. Until then, safe travels and warmest regards. Sincerely, Hotel Central
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by yo… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewLocation is excellent. Senado square is just few meters away. Well maintained property.
Nothing to be disliked.
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by your support and look forward to your return, where new experiences await. Until then, safe travels and warmest regards. Sincerely, Hotel Central
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by y… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewOutstanding stay at this beautiful boutique hotel. The room was incredible with amazing views of the old city. Breakfast was 5 Stars!!
Nothing noted.
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by your support and look forward to your return, where new experiences await. Until then, safe travels and warmest regards. Sincerely, Hotel Central
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by yo… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewInterior design and spaciousness of the room
Lack of an exercise room
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by your support and look forward to your return, where new experiences await. Until then, safe travels and warmest regards. Sincerely, Hotel Central
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by yo… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewFor me, the hotel being in the older part of town was great. It's a very interesting area to wander and check out the cool cafes, shops and sights of Macau. The hotel itself has been exquisitely renovated to pay homage to its history. The hotel staff we encountered were all very pleasant and helpful. The bed was very comfortable.
There was very little that we didn't like, just niggling things really. The welcoming drink was appreciated but for the type of hotel it is, the drink should not have been limited to only one type of alcoholic or one type of non-alcoholic. A drink of the customers' choice would have been more appropriate. The room we had was gorgeous but the remote for the TV was not very responsive so trying to control the TV was a problem. Additionally, while the switches by the bedside looked very nice, they were not very intuitive and it took some time to figure out what they controlled.
Dear Valued Guest: Thank you for choosing to stay at Hotel Central Macau and taking the time to point out our shortcomings. We will definitely report these problems to relevant departments and make it better. We will continue to strive to provide a quality experience for our guests. Hope to have the opportunity to welcome you again in the near future and continue to enjoy the services and facilities of Hotel Central. Sincerely, Front office of Hotel Central Macau.
Dear Valued Guest: Thank you for choosing to stay at Hotel Central Macau and taking the time to point out our shortcomings. We will definitely report these problems to relevant departments and make it better. We will continue to strive to p… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewI like the style of the hotel. Hotel room is clean and tidy, the service is good
The control panel is good, however it is not quite suitable for the elderly people
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by your support and look forward to your return, where new experiences await. Until then, safe travels and warmest regards. Sincerely, Hotel Central
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by y… Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewEverything
No proper drop-off for hotel guests
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by your support and look forward to your return, where new experiences await. Until then, safe travels and warmest regards. Sincerely, Hotel Central
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by y… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewVery nice place. Helpfull staff providing excellent service. Right in the heart of tourist region of Macau.
Brekfast could be better this is the only reason why I had not put 10. Hotel offered 2 types of Chinese and 2 types of Western breakfast, each one came with a ready plate and 1 drink. Breakfast was tasty, but doesn't give you a much room to choose from.
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by your support and look forward to your return, where new experiences await. Until then, safe travels and warmest regards. Sincerely, Hotel Central
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by yo… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewAntique feel
Slippery bathroom flooring
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by your support and look forward to your return, where new experiences await. Until then, safe travels and warmest regards. Sincerely, Hotel Central
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by yo… Show more
Reviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThis hotel is perfect - no more to say. This is a 5-star hotel, forget the 2-star rating that it has (for no reason what-so-e-ver). AMAZING. Look no further.
The restaurant is so expensive and the food sucks - go elsewhere, trust me. Save your bucks.
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by your support and look forward to your return, where new experiences await. Until then, safe travels and warmest regards. Sincerely, Hotel Central
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by yo… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewQuiet and comfortable room Excellent breakfast Welcoming and helpful staff Good views from the roof terrace If you don't care for a pool/gym/casino, then this hotel is a good choice in a very good location (a few steps from Senado Square).
No complaints at all.
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by your support and look forward to your return, where new experiences await. Until then, safe travels and warmest regards. Sincerely, Hotel Central
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by y… Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewThe hotel and the room was aesthetically pleasing and charming throughout. Everything was well thought out in the room from usb c to usb b charging docks by the bed to the bathroom amenities. Soft fluffy towels and cloud like slippers! Complimentary mini bar was well stocked with a lovely bottle of red alongside coffee and tea. All the staff are super attentive and helpful. Location is within walking distance to St Paul's Ruins and the Fortress. If our schedule wasn't so tight we would have definitely extended our stay by an additional night. Would definitely return to stay.
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by your support and look forward to your return, where new experiences await. Until then, safe travels and warmest regards. Sincerely, Hotel Central
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by y… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewEverything was perfect! Extremely welcoming and helpful staff,the room was impeccable and of course the location and the view of the Grand Lisboa were superb.The stay we were expecting in Macau.Thank you!
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by your support and look forward to your return, where new experiences await. Until then, safe travels and warmest regards. Sincerely, Hotel Central
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by y… Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewLovely hotel with thoughtful room design.
Lights by bed were insufficient. Luggage rack was too small.
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by your support and look forward to your return, where new experiences await. Until then, safe travels and warmest regards. Sincerely, Hotel Central
Dear Valued Guest, Thank you for choosing Hotel Central. Your satisfaction is our driving force. Your feedback is invaluable and inspires us to maintain and enhance our services, ensuring a unique and memorable stay. We're honored by y… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified review