Reviews of 115 The Strand Hotel by NEU Collective 3 stars
115 The Strand, GZR1027 Il-Gżira, Malta
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe only good thing about this hotel was the view on the rooftop.
The food was so bad, every single day, the same breakfast, no variety, same cheap stuff. I had to ask several times for someone to come and clean the room. After 3 days, they made it, even though I could hear the housekeepers doing the rest of the rooms on our floor. We found cockroaches in the room from the first day we arrived, the room had no natural light. We tried to get some fresh air through the small window in the bathroom, but we got the smoke of cigarettes, the smell of fried food, and the sewer smell. They say they have a rooftop lounge, which is incredibly miserable and does not have enough space for everyone. We were sleeping in the morning, and the housekeepers were doing other rooms, and they were using their cellphones so much that we could hear every single dial, text messages, sounds, and so much noise. I would not recommend this hotel at all, and I will never return to it ever again.
Dear Elena, We are truly sorry to read about your experience and please accept our sincere apologies for the inconveniences you encountered during your stay. What you describe does not reflect the standards we aim to provide; we are sorry to hear that we did not deliver the level of service for which we are renowned. Guests' experience is always our top priority, and we regret that we fell short. We thank you for bringing these matters to our attention and hope that we may have the opportunity to restore your confidence in us in the future. Kind regards, The Management
Dear Elena, We are truly sorry to read about your experience and please accept our sincere apologies for the inconveniences you encountered during your stay. What you describe does not reflect the standards we aim to provide; we are sorry … Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGreat location.
Very noisy
Dear Charlotte, Thank you for your feedback. We are glad to hear that you appreciated our convenient location. We are, however, sorry to learn that noise affected your stay. Please rest assured that we are mindful of such concerns and continuously look for ways to improve the comfort of our guests. We hope to have the opportunity to welcome you back for a more enjoyable experience. Kind regards, The Management 115 The Strand Hotel & Suites
Dear Charlotte, Thank you for your feedback. We are glad to hear that you appreciated our convenient location. We are, however, sorry to learn that noise affected your stay. Please rest assured that we are mindful of such concerns and cont… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIt was a lovely hotel, very clean and the staff were really helpful and friendly. It was a good breakfast and the aqualuna beach club was beautiful. Would recommend.
Thank you for choosing to stay at 115 The Strand Hotel & Suites and for taking the time to share your experience. Your feedback is valuable to us and to future travelers. We are happy to hear that your experience with us was an enjoyable one. It was our pleasure to have you as our guest, and we truly hope to welcome you back in the near future. Warm regards, The Management 115 The Strand Hotel & Suites
Thank you for choosing to stay at 115 The Strand Hotel & Suites and for taking the time to share your experience. Your feedback is valuable to us and to future travelers. We are happy to hear that your experience with us was an enjoyable on… Show more
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewWell located, convenient for reaching Valletta. A French hostess was very attentive and did her best to help us, and the rooftop bar on the top floor was pleasant, with a welcome drink offered upon arrival.
Terrible stay. We were supposedly upgraded, but the room was much worse than the one we had booked: tiny, in a building under renovation, stifling at 35°C despite the air conditioning, and we couldn’t get the original room we reserved. Nothing like the photos. The “sea view” actually faced a very noisy road, making a full night’s sleep impossible. We had requested a double bed but received two single beds, despite repeatedly complaining to reception. Hygiene was appalling: stains on the bedding, mold in the bathroom, and tobacco on the floor. The pool, independent of the hotel and open to everyone for a fee, was overcrowded, noisy, dirty, with boiling water, and no sunbeds available. The breakfast was awful: industrial, frozen, and dry. Terrible value for money: €500 for 3 nights for two people for such inadequate services. Absolutely avoid.
We are truly sorry to read about your experience and please accept our sincere apologies for the inconveniences you encountered during your stay. What you describe does not reflect the standards we aim to provide; we are sorry to hear that we did not deliver the level of service for which we are renowned. Guests' experience is always our top priority, and we regret that we fell short. We thank you for bringing these matters to our attention and hope that we may have the opportunity to restore your confidence in us in the future. Kind regards, The Management
We are truly sorry to read about your experience and please accept our sincere apologies for the inconveniences you encountered during your stay. What you describe does not reflect the standards we aim to provide; we are sorry to hear that … Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewthe positive side, the hotel’s partnership with Aqualuna across the street was a great bonus. Entrance was included, and even on our departure day (with a late flight), we were offered free entry again, luggage storage, and even a shower at the hotel to freshen up before leaving. The staff were very kind and helpful – a special thanks to Mister Antonio and Francesca for their hospitality.
We stayed at this hotel and had a mixed experience. We booked a standard room, which we knew wouldn’t have a balcony, but what we didn’t expect was that it had no windows at all. This was very disappointing. The room was also quite noisy – we could hear fireworks going on through the night – and it lacked basic amenities such as hooks for hanging clothes. The wardrobe only had fixed hangers, which made it impractical. The view from the breakfast area was much better than the food itself. The elevators were extremely slow, and sometimes only one of the two was working. We also couldn’t connect to the TV Wi-Fi despite following the instructions. We called the reception, who promised to send maintenance, but no one ever showed up, and we were too tired to follow up.
Dear Jenny, Thank you for taking the time to share such detailed feedback about your stay with us. We are delighted to hear that you enjoyed our convenient location, the partnership with Aqualuna, and the warm hospitality of our staff, in particular Mister Antonio and Francesca, who will be very pleased with your kind words. At the same time, we regret that certain aspects of your stay did not meet your expectations, particularly regarding the room setup, noise, breakfast, and maintenance service. Please accept our sincere apologies for the shortcomings you experienced. Your comments are invaluable to us and have been shared with our management team to ensure improvements are made. We greatly appreciate your constructive feedback and hope to have the opportunity to welcome you back in the future, providing a more seamless and enjoyable experience. Kind regards, The Management 115 The Strand Hotel & Suites
Dear Jenny, Thank you for taking the time to share such detailed feedback about your stay with us. We are delighted to hear that you enjoyed our convenient location, the partnership with Aqualuna, and the warm hospitality of our staff, in … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewClean, great position, wonderful staff
Breakfast - it was the same everyday
Thank you for choosing to stay at 115 The Strand Hotel & Suites and for taking the time to share your experience your feedback is valuable to us and to future travelers. We are happy to hear that you enjoyed your experience with us. It was our pleasure to have you as our guest, and we truly hope to welcome you back in the near future. Warm regards, The Management 115 The Strand Hotel & Suites
Thank you for choosing to stay at 115 The Strand Hotel & Suites and for taking the time to share your experience your feedback is valuable to us and to future travelers. We are happy to hear that you enjoyed your experience with us. It was … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGood location Room clean had everything we needed staff polite friendly Good use of pool club that would normally cost 30 euro a day but we got for free
Extremely noisy. Very bad noise cancelling. Can hear every door slam and a constant noise. Could be a big cleaner
Dear Chelsea, Thank you for taking the time to share your experience. We’re glad to hear you enjoyed our location, the cleanliness of your room, the friendliness of our staff, and the access to the pool club. We are sorry, however, that noise levels and overall cleanliness did not fully meet your expectations. Your comments are valuable to us, and we will review them carefully with our team to see how we can improve. We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future. Warm regards,
Dear Chelsea, Thank you for taking the time to share your experience. We’re glad to hear you enjoyed our location, the cleanliness of your room, the friendliness of our staff, and the access to the pool club. We are sorry, however, that n… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewExcellent location , clean hotel. The pool across the street is free when staying in the hotel! Definitely worth paying a bit extra for a sea view room with a balcony, lovely view of the sea and Valetta. Would definitely stay here again
Thank you for choosing to stay at 115 The Strand Hotel & Suites and for taking the time to share your experience your feedback is valuable to us and to future travelers. We are happy to hear that you enjoyed your experience with us. It was our pleasure to have you as our guest, and we truly hope to welcome you back in the near future. Warm regards, The Management 115 The Strand Hotel & Suites
Thank you for choosing to stay at 115 The Strand Hotel & Suites and for taking the time to share your experience your feedback is valuable to us and to future travelers. We are happy to hear that you enjoyed your experience with us. It was … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe location the service the cleanest of the room. Staff extremely friendly. Air con friendly 😎
There was 3 or 4 power cuts in one day. Apparently it’s quite common in Malta but nothing major.
Dear Gaston, Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to know you enjoyed our location, service, cleanliness, and especially the friendliness of our staff. It’s wonderful to see that our efforts helped make your stay enjoyable. We do regret the inconvenience caused by the power cuts, which unfortunately can happen locally from time to time, but we are glad to hear it did not overshadow your overall positive impression. We truly appreciate your recommendation and hope to welcome you back again soon! Warm regards, The Management
Dear Gaston, Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to know you enjoyed our location, service, cleanliness, and especially the friendliness of our staff. It’s wonderful to se… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in June 2025
Verified review115 hotel is great. It's located right next to the beach club Aqua Luna which has free entrance to hotel guests. The rooms are spacious, and the hotel entrance is nice and welcoming.
I stayed in this hotel a couple of times and unfortunately, this time, the cleaning level of the bathroom was pretty low. In addition, the breakfast isn't great and you're better off getting it elsewhere. The strange rules about who gets to have breakfast upstairs and who downstairs make no sense. According to reception - if you have view from your room then you don't get access to the upstairs breakfast area which has amazing view. Sadly, 'view' in their case is also when your balcony is directly in front of another hotel balcony.
Dear Ira, Thank you for choosing 115 The Strand Hotel & Suites, and for sharing your experience on Booking.com. We are delighted to hear that you enjoyed your stay with us. Your constructive feedback is extremely important to us, as it helps us to improve and ensure that every guest has the best possible experience. It was truly our pleasure to host you, and we look forward to welcoming you back again in the near future. Warm regards, The Management 115 The Strand Hotel & Suites
Dear Ira, Thank you for choosing 115 The Strand Hotel & Suites, and for sharing your experience on Booking.com. We are delighted to hear that you enjoyed your stay with us. Your constructive feedback is extremely important to us, as it he… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe location
Hotel needs renovation, and the toilets are smelling terrible which it make it difficult to breathe,, very bad breakfast
Dear Demetra, Thank you for choosing 115 The Strand Hotel & Suites, and for sharing your experience on Booking.com. We are delighted to hear that you enjoyed your stay with us. Your constructive feedback is extremely important to us, as it helps us to improve and ensure that every guest has the best possible experience. It was truly our pleasure to host you, and we look forward to welcoming you back again in the near future. Warm regards, The Management 115 The Strand Hotel & Suites
Dear Demetra, Thank you for choosing 115 The Strand Hotel & Suites, and for sharing your experience on Booking.com. We are delighted to hear that you enjoyed your stay with us. Your constructive feedback is extremely important to us, as i… Show more