Reviews of Alexandra Hotel 3 stars
Schreiber Street, STJ 3081 St Julian's, Malta
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewHotel was great value for money and we had a recently refurbished room. Generally was clean, although there was mold around the air conditioning. It’s very close to portomaso harbour which is beautiful and night, and more refined place with good dining opportunities.
It is a great location but very noisy at night, particularly with the music coming from the pool. Very, very busy on Friday and Saturday nights if travelling and didn’t feel that safe.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewI really liked the service, the environment, the location, everything was great!!
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Dear Roberta We are glad that your stay was an enjoyable one. It would be our pleasure welcoming you again in the coming future, should you consider coming in future. Best Regards
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
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Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe hotel was overall okay. Good room sizes and very good location. Great breakfast selection and the swimming pool on the rooftop was very enjoyable. If you going to party and enjoy the night life it’s great.
It was very noisy I couldn’t sleep at all. I could hear everything from outside and also passing on the corridors. The water pressure in the shower was very poor. If you wanted a more relaxing stay I wouldn’t recommend.
Dear Michela We thank you for your feedback. All your comments are appreciated. We do find your opinion and genuine feedback as a good guide line for our future guests. It depend what type of holiday you are looking for . If you like night life it is the perfect place to be, however if you what a relaxing , quiet zone area you should not consider ST JULIANS. Most important Hotel was overall okay. We thank you once again for being kind enough expressing and sharing such useful information to our future guests. Once again all the the best to you and your dear ones. Best Regards
Dear Michela We thank you for your feedback. All your comments are appreciated. We do find your opinion and genuine feedback as a good guide line for our future guests. It depend what type of holiday you are looking for . If you like night … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe staff were lovely, and the location is great if you’re looking for somewhere close to the clubs/pubs. Drinks and food were all reasonably priced and tasted nice.
There were cracks running down the walls inside the room. The bathroom door was broken. Balcony door was broken. Air con didn’t work. Expected more for the price we paid.
Dear Elis We thank you for your feedback. All types of negative and positive issues, remarks and comment are really a very important thing for us. We sincerely believe when you are in a type of business of our sort, it is so much appreciated when we receive genuine feedback from our valuable guests. This helps us to provide better quality and worth more for the money that any guests has paid for their stay. Once again we than you for bringing your feedback to our attention. All feedback will be forwarded to the various departments concerned and shall action accordingly. Best Regards
Dear Elis We thank you for your feedback. All types of negative and positive issues, remarks and comment are really a very important thing for us. We sincerely believe when you are in a type of business of our sort, it is so much appreciate… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery nice, clean room and hotel in the center of city.
Dear Robert We are glad that your stay was satisfactory. It would be great welcoming you again in future should you consider coming in future. Best Regards
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewAlarm on doors always turno on, bad wifi
Dear Mateo Thanks for your feedback. Please note all doors of the rooms have an alarm system. The reason why the alarm starts dipping , is because a door would not be locked properly when closing. We have wifi everywhere in the Hotel. Sorry for any inconvenience caused if you happened to have difficulties with wifi system. Best Regards
Dear Mateo Thanks for your feedback. Please note all doors of the rooms have an alarm system. The reason why the alarm starts dipping , is because a door would not be locked properly when closing. We have wifi everywhere in the Hotel. Sorr… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewLocation was perfect. Central but also not on the main strip so wasn’t extremely loud at night near the clubs like some hotels were. We had no complaints!
Dear Kristen We would like to thank you for your appraisal and expressing your satisfaction. It would great welcoming you again , should you consider coming to Malta, and stay at our Hotel. Best Regards
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewDoors were closing very loudly from inside thd room. As the hotel was full, all night you could hear the other guests arriving and closing their doors.
Dear Viktoria We thank you for your feedback. All your comments are appreciated as we do believe in a busy type of establishment such as our Hotel, there is always room for improving our quality in service. Best Regards
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe access to the pool , sauna and gym areas were positive to have in a hotel
Was not cleaned as it must be. Also I noticed the staff was always on rush and delayed to answer simple question.
Dear Enil We thank you for your feedback. Sorry to hear that according to you our staff were always on rush to answer your questions. May we remind you that we welcome all our guests in the same best way possible. We thank you for informing us regarding your opinion about the way, our staff offer the service towards our guests. We shall forward this issue to our front office department y. Cleanliness is also something very important for us, so we really thank you for bringing this matter to our attention. We consider this issue as something serious, as this does not reflect the standards we aim to maintain. Please be assured that we are actively reviewing our housekeeping procedures and hygiene protocols to ensure every guest receives a safe and comfortable environment. Best Regards
Dear Enil We thank you for your feedback. Sorry to hear that according to you our staff were always on rush to answer your questions. May we remind you that we welcome all our guests in the same best way possible. We thank you for informin… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
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Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNice location
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Dear Guest We thank you for your feedback and we look forward welcoming you again in future. Best Regards
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was ok and the location The staff was ok and tried to help the possible way
Facility was not good. the room was not clean. The bathroom was also very poorly prepared like the water was very weak. Need a lot of fixation. There was no quiet at all and the were not coming from outside. It was coming from the inside like the air-conditioner was making a lot of noise. No privacy between rooms.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe only good things are the breakfast and the pool on the roof
The room was not at all like advertised to poor bathroom with the shower head leaking having to put towels at the floor to not flood the entire bathroom to the balcony doors having to be slammed like a maniac to properly close the hotel definitely disappointed me and my partner and was not at all like it was advertised in the pictures on booking. Take new photos and post them so people know what they are paying for. Not worth the money we paid.
Dear Mrki Thank you for spending your time expressing your feedback. We truly sorry to hear that your stay with us did not reach your expectations. The bathroom condition, balcony door and other issues are important for us, and we regret to hear that theses issues did not reflect the standards we aim to achieve. Please be assured that we shall forward your feedback to ensure every guest receives a safe and comfortable environment. Your feedback helps us improve our quality in the service we maintain, and we truly. appreciate you bringing them to our attention. Best Regards
Dear Mrki Thank you for spending your time expressing your feedback. We truly sorry to hear that your stay with us did not reach your expectations. The bathroom condition, balcony door and other issues are important for us, and we regret … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified review