Reviews of BLUEMARINE Suite-Hosted by Sweetstay
Triq iz-Zebbug Blue Marine, Flat 13, STJ 1955 St Julian's, Malta
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Reviewed: 1 September 2024 · Stayed in September 2024
Verified reviewLocation
The neighbours above dragged furniture around from 2 am in the moring both nights until about 4.30 am . Very noisy kept me awake . Had drama with getting into the property . Wrong lock box number a few times . The hot water wasn’t very hot . The beds were not very comfortable. Very low
Hello, Thank you for your feedback. We are truly sorry to hear about the disturbances you experienced from the neighbors and the issues with the lockbox. We understand how frustrating that must have been, and we will address these concerns to ensure they are resolved for future stays. Additionally, we appreciate your comments regarding the hot water and beds. We will look into these matters to improve the comfort and experience for our guests. Thank you for bringing these issues to our attention, and we hope to have the opportunity to provide you with a better experience in the future. Best regards,
Hello, Thank you for your feedback. We are truly sorry to hear about the disturbances you experienced from the neighbors and the issues with the lockbox. We understand how frustrating that must have been, and we will address these concer… Show more
Reviewed: 1 December 2023 · Stayed in November 2023
Verified reviewReviewed: 17 May 2023 · Stayed in May 2023
Verified reviewmy on suite door was broken off before I even go to go in there had to shower with door open floor mats dirty the whole lot I would recommend a new cleaner to be quite frank
Hi Anton, we would have been more than happy to assist you, but we haven't heard from you since check-in. Regarding the shower mats, we found them quite dirty and stained and had to ask you to pay for their replacement. Now that you say that the mats were already dirty doesn't seem very fair.
Hi Anton, we would have been more than happy to assist you, but we haven't heard from you since check-in. Regarding the shower mats, we found them quite dirty and stained and had to ask you to pay for their replacement. Now that you s… Show more