Reviews of Chapter 5 Hotel
Mgr Dandria 58-56 Chapter 5, XBX 1531 Taʼ Xbiex, Malta

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Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewamazing place. Super clean. The personal (Jordana) is great! Super friendly and helpful. Gave me instructions for everything, suggestions for places to eat. And borrowed me an electricity adapter (during my stay), so I can recharge my phone.
Dear guest, Thank you so much for your amazing review! We are so happy to hear that you enjoyed your stay and found everything super clean and comfortable. Our front office team truly appreciates your kind words. They are always here to offer helpful tips, local suggestions, and anything else to make your stay easier, even an adapter! We hope to have the pleasure of welcoming you back soon. Warm regards, Chapter 5 Hotel Team
Dear guest, Thank you so much for your amazing review! We are so happy to hear that you enjoyed your stay and found everything super clean and comfortable. Our front office team truly appreciates your kind words. They are always here to off… Show more
Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewReviewed: 8 September 2025 · Stayed in September 2025
Verified reviewThe PowerPoints were not standard EU, even the hotel kettle was not able to be used or charge devices
Dear Sir, Thank you so much for your wonderful rating and kind words! We are delighted to know that you enjoyed your stay with us. Regarding your comment about the power points, we understand how that might have been an inconvenience. For future stays, please don’t hesitate to contact our front desk. We provide adapters upon request, including ones that can be used with devices like the kettle. We are always happy to assist and make your stay as comfortable as possible. We truly appreciate your feedback and hope to welcome you back again soon! Best regards, Chapter 5 Hotel Team
Dear Sir, Thank you so much for your wonderful rating and kind words! We are delighted to know that you enjoyed your stay with us. Regarding your comment about the power points, we understand how that might have been an inconvenience. For f… Show more
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewThe room was very nice and always clean and the real highlight were the very helpful and friendly staff. The location is close to a bus stop and several nice restaurants and cafés on the waterfront, as well as the Stone Beach. The view was into the street but it was quiet and allowed us to sleep without hearing cars or people leaving bars. The rooftop has a freely accessible hot tub.
Dear Valued Guests, Thank you so much for your kind review! We are delighted to hear that you enjoyed your stay with us, especially the cleanliness of the room and the friendliness of our staff, Your words truly mean a lot to our team. We are also glad the location suited you well, with easy access to transport, restaurants, and the Stone Beach. It is great to know that you found the room quiet and comfortable for a good night's sleep, even with a street view. And we are happy you got to enjoy the rooftop and hot tub as well! We hope to welcome you back again soon. Warm regards, Chapter 5 Hotel Team
Dear Valued Guests, Thank you so much for your kind review! We are delighted to hear that you enjoyed your stay with us, especially the cleanliness of the room and the friendliness of our staff, Your words truly mean a lot to our team. We a… Show more
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe staff were fantastic - so friendly and helpful! The hotel was also very clean and well maintained.
Dear Madam, Thank you very much for sharing such a wonderful review and for your highly positive rating. We are delighted to hear that you enjoyed your stay with us, appreciated our indeed nice hospitality, and found our property well maintained. It was a pleasure having you as our guest, and we would be thrilled to welcome you back in the near future. Kindest regards, The Chapter 5 Hotel Team
Dear Madam, Thank you very much for sharing such a wonderful review and for your highly positive rating. We are delighted to hear that you enjoyed your stay with us, appreciated our indeed nice hospitality, and found our property well maint… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewVery friendly and welcoming staff. Near 2 key bus stops to travel. Clean room and assisted with cod bed
Dear Sir, Thank you very much for sharing such a wonderful review and for your highly positive rating. We are delighted to hear that you enjoyed your stay with us, appreciated our hospitality, and found our location convenient—especially with the nearby bus stops making it easy to explore the Island. It was a pleasure having you as our guest, and we would be thrilled to welcome you back in the near future. Kindest regards, The Chapter 5 Hotel Team
Dear Sir, Thank you very much for sharing such a wonderful review and for your highly positive rating. We are delighted to hear that you enjoyed your stay with us, appreciated our hospitality, and found our location convenient—especially w… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewDear Sir, Thank you for sharing this amazing review, following the recent stay with us. We are delighted to hear you have matched your expectations while staying with us and we would really love to be able to welcome you back soon, to provide you with another amazing experience. Kindest regards, Chapter 5 Hotel Team
Dear Sir, Thank you for sharing this amazing review, following the recent stay with us. We are delighted to hear you have matched your expectations while staying with us and we would really love to be able to welcome you back soon, to pro… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewAlmost everything
There was a balcony, but there it was not possible to hang our clothes to dry in the sun
Dear Madam, Thank you for taking the time to share your positive experience with us. We are thrilled to hear you liked our property and it is nice to hear you would like to come back again. We really appreciate your constructive comment about the drying rack on the balconies. Rest assured we will take this note into consideration. We look forward to another possibility of welcoming you back here with us. Kind regards, Chapter 5 Hotel Team
Dear Madam, Thank you for taking the time to share your positive experience with us. We are thrilled to hear you liked our property and it is nice to hear you would like to come back again. We really appreciate your constructive comment abo… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewExtremely friendly staff, clean, spacious, relatively close to public transport
Loud when the window is open, not cheap for the location
Dear Sir, Thank you for sharing your kind review following your recent stay with us. We’re delighted to hear that you enjoyed the comfort of our property and the hospitality provided by our team. We’re sorry to learn that external noise caused some inconvenience during your stay, and that our location did not fully meet your expectations. Please accept our sincere apologies. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable experience. Kindest regards, The C5 Hotel Team
Dear Sir, Thank you for sharing your kind review following your recent stay with us. We’re delighted to hear that you enjoyed the comfort of our property and the hospitality provided by our team. We’re sorry to learn that external noise c… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewOur stay at the hotel was excellent! The reception staff were extremely polite, always willing to help, and eager to recommend shops and places worth visiting. The location of the hotel is very convenient, with easy access and comfortable parking. The rooms are spacious, well-equipped, and offer good soundproofing, ensuring comfort and relaxation. Among the amenities, we especially enjoyed the rooftop jacuzzi, which was definitely a highlight of our stay.
Dear Madam, Thank you so much for your wonderful review! We are thrilled to hear that your stay was excellent and that you enjoyed our hotel's location, the spacious rooms, and the rooftop jacuzzi. It is also great to know that our reception staff made a positive impression, your kind words truly mean a lot to us. We are grateful for your feedback and hope to welcome you back soon for another relaxing stay! Best regards, Chapter 5 Hotel Team
Dear Madam, Thank you so much for your wonderful review! We are thrilled to hear that your stay was excellent and that you enjoyed our hotel's location, the spacious rooms, and the rooftop jacuzzi. It is also great to know that our rece… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLovely spacious modern room
No breakfast offers
Dear Madam, We appreciate that you have taken the time to review our hotel. On behalf of the management and staff here at the Chapter 5 Hotel, we would like to thank you for your custom and we look forward to hosting you once again in the near future. Thank you for the constructive comment about serving the breakfast. Our Management will take this note into consideration. Best Regards Chapter 5 Hotel Team
Dear Madam, We appreciate that you have taken the time to review our hotel. On behalf of the management and staff here at the Chapter 5 Hotel, we would like to thank you for your custom and we look forward to hosting you once again in the n… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewIt was clean and the staff was pleasant.
It stated that it was close to the airport, but it wasn’t, and hard to find and space to park a car.
Dear Madam, Thank you for sharing your review following your recent stay at Chapter 5 Hotel. We are pleased to hear that you appreciated our hospitality and the cleanliness of our facilities. However, we regret to learn that our location and the distance from the airport did not meet your expectations. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Kind regards, Chapter 5 Hotel Team
Dear Madam, Thank you for sharing your review following your recent stay at Chapter 5 Hotel. We are pleased to hear that you appreciated our hospitality and the cleanliness of our facilities. However, we regret to learn that our location … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGreat apartment and location. We booked a studio apartment, which included a kitchenette with a dining area, a bedroom, a large bathroom, and a large terrace. Plus, there was room for a sofa and a TV by the entrance. The location is on a quiet street and very close to the marina with yachts and a street lined with restaurants. The photos are accurate. We'll definitely be back.
ear Sir, Thank you for being our guest and for sharing your positive experience following your recent stay with us. We are thrilled to hear that you enjoyed our property, its comfort, and our location. We would truly love the opportunity to welcome you back in the near future and provide you with another amazing experience. Until then, we wish you all the best. For any assistance with booking your next stay, please feel free to contact us. Kindest regards, Chapter 5 Hotel Team
ear Sir, Thank you for being our guest and for sharing your positive experience following your recent stay with us. We are thrilled to hear that you enjoyed our property, its comfort, and our location. We would truly love the opportunity … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewFirst, I'd like to acknowledge the staff. They were very friendly and extremely helpful. They gave us great tips. The rooms were clean and comfortable. I can definitely recommend the hotel.
Dear Guest, Thank you for your wonderful review! We are so glad to hear that our staff made your stay memorable and that you found the rooms clean and comfortable. It means a lot to us that you’d recommend our hotel, and we hope to welcome you back for another great stay soon! Best regards, Chapter 5 Hotel Team
Dear Guest, Thank you for your wonderful review! We are so glad to hear that our staff made your stay memorable and that you found the rooms clean and comfortable. It means a lot to us that you’d recommend our hotel, and we hope to welcome … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewClean comfortable wonderful staff for a very efficient and informative check in
Nothing
Dear Madam, Thank you so much for your kind words! We are thrilled to hear you enjoyed the accommodation and found everything clean and comfortable. Our team works hard to ensure a smooth check-in process, so we are happy to know you appreciated it. We hope to welcome you back soon! Kind regards, Chapter 5 Hotel Team
Dear Madam, Thank you so much for your kind words! We are thrilled to hear you enjoyed the accommodation and found everything clean and comfortable. Our team works hard to ensure a smooth check-in process, so we are happy to know you apprec… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe staff is very friendly and helpful. The hotel felt clean and cozy. Everything necessary is available. The location was quiet, as it is in the middle between Valetta and Sliema. Beautiful promenade, cafes and kiosks nearby.
Dear Madam, Thank you so much for your kind review and recommendation! We are delighted to hear you felt comfortable and well taken care of during your stay. It is great to know you enjoyed the peaceful location, nearby promenade, and all the amenities we offer. We hope to welcome you back again soon! Kindest regards, Chapter 5 Hotel Team
Dear Madam, Thank you so much for your kind review and recommendation! We are delighted to hear you felt comfortable and well taken care of during your stay. It is great to know you enjoyed the peaceful location, nearby promenade, and all t… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewThe staff was very nice and accommodating. They made sure to have our room ready earlier, just because they knew that we're coming a bit before the check-in time. We really appreciated that after our difficult travel. The nice lady at the service desk also gave us really great instructions regarding beaches, important places to visit, bus lines and suggested some great food spots and coffee shops in the area. The room was clean and the hotel has a kitchen and a hot tub that the guests can use free of charge. We really enjoyed our stay at this Hotel and would go back given the opportunity.
Lack of a real closet with shelves. There were hangers but other than that, there was no real space to leave the folded clothes.
Dear Madam, Thank you for taking the time to share your positive experience with us. We are thrilled to hear you have matched your expectations while staying with us and glad to hear our staff looked after you well and made your stay more pleasant and comfortable. Thank you for the constructivew comment about the wardrobes. We will take it into consideration. We would love to be able to welcome you back soon. Kindest regards, C 5 Hotel Team
Dear Madam, Thank you for taking the time to share your positive experience with us. We are thrilled to hear you have matched your expectations while staying with us and glad to hear our staff looked after you well and made your stay more … Show more
Reviewed: 4 August 2025 · Stayed in May 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe accommodation was a great choice. Everything was clean, well equipped. The room was cleaned every day, even on weekends, and the cleaning lady was very nice and polite. The receptionists were also very helpful in everything. The location of the accommodation is also good, close to the bus stop, mini market, restaurant. The room had a hairdryer, kettle, towels, soap. The area is not noisy at night, you can sleep peacefully. Late check-in was not a problem, a personalized envelope was waiting at the reception, so you can check in and check out when you want. The airport is a quarter of an hour by taxi, and it is not expensive, so you can conveniently approach the accommodation in case of a late or early flight. The beautiful beaches on the other side of the island can be reached by bus in 1 hour, the buses run frequently. If I were to travel to Malta again, I would stay here again, because it is a great hotel.
Dear Madam, Thank you for taking the time to post such a positive and detailed review and and for your kind words. Customer experience and satisfaction are our top priorities, and your feedback reaffirms that we are on the right track toward achieving our goal. We are thrilled to hear that you enjoyed our property, its location, the cleanliness, and the hospitality. We are glad that you found the self check in procedure so easy and that you liked the proximity of the bus stops, which helped you to easily discover all must- see attractions in Malta. We hope that our hotel will be your first choice when planning your next holiday, and we would be more than happy to welcome you back and provide you with excellent service once again. Kindest regards, Chapter 5 Hotel Team
Dear Madam, Thank you for taking the time to post such a positive and detailed review and and for your kind words. Customer experience and satisfaction are our top priorities, and your feedback reaffirms that we are on the right track towa… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewGreat location. Clean apartment. Excellent staff.
Dear Sir, On Behalf of the General Manager and the whole team, we would like to thank you for choosing Chapter 5 Hotel for your stay while visiting Malta. We are incredibly grateful that you took the time to write such a nice review. Your positive comments motivate us to keep giving the best possible service to our guests and will surely help future guests to know more about our hotel. We are thrilled that we met your expectations overall. We are looking forward to having the great pleasure of welcoming you back here in the near future. Kind regards, C 5 Hotel Team
Dear Sir, On Behalf of the General Manager and the whole team, we would like to thank you for choosing Chapter 5 Hotel for your stay while visiting Malta. We are incredibly grateful that you took the time to write such a nice review. Your p… Show more