Reviews of Fitch Hotel 4 stars

Very good location and new hotel. Nice staff but poor managment.

The staff did not refill the fridge, in the rooms you have very few plugs.. smart homes .. you have coffe machine in the room but only one coffe cup for 2 people.. If you ask tap water during the night they are telling you that you get free water in the room only in the first day, + you cannot buy water during the night because bar is closed.. so if you are trusty.. Bed luck.. You need to pay extra for breakfast if you want eggs or meat, If you order coffee during breakfast but later than 10:30 they don’t give you anymore because they closed. They have an accountant who think to make 10 euros more /day from a couple. Any 4-5 stars hotel is offering water and coffe.. Shame…

The bed was so comfortable ... the room very clean. and breakfast amazing..

The hotel is very beautiful, with a stunning design and interior. The rooms are spacious and extremely well equipped. The housekeeping staff do their job flawlessly, and they truly deserve praise for their excellent work.

What we did not like was the behavior of some of the employees during breakfast. A few of them lack proper manners and a code of conduct towards guests, and they also do not wear name tags, which makes it impossible to identify them. In particular, the lady with glasses with golden frames and a ponytail should undergo training in guest service. Another downside is that the rooftop pool closes at 6 PM, which means you don’t have the chance to enjoy the sunset.

Bed and quality of the room and bathroom. Especially the blue light in the shower.

The whole light steering is a nightmare, the lights around bed at night switching on automatically also not a good idea, I should be able to disable it, but it was not possible.

The decor was gorgeous and the room was spacious. The breakfast was exceptional and a variety of options to offer. We loved the bar and the reception area was spacious and welcoming to sit down and have a drink. The area is ideal!

The pool needs a clean, it is rather dirty.

The location was good and the staff were nice and helpful.

Breakfast

Small pool area, no chance of finding a sun lounger, also the bad smell in the whole room caused by a clogged shower drain with hair, the water wasn’t draining properly

The colour scheme

I used an iron from the hotel which BLEW UP on THREE times across different days. Reported to the staff but they made no attempt to move me rooms, offer compensation or reduced rate at end of stay. After each time the iron blew up from different plug sockets, the rest of the electricity from the room cut out. (£1000 for 5 nights). The door didn’t shut properly (too big for space) and the air con didn’t work

Comfort

We can hear everything from outside. They ask us to pay upfront to not refund if we are not satisfied. They forgot multiple times to change our trash can and refill our shower gel / shampoo. The breakfast is definitely not at a 4 stars hotel level.

Staff were impeccable. Location is great. Breakfast was fabulous. Room was perfect for our stay. Very clean. Would come here again!

Our only pet peeve was the pool only has loungers for 11 people. Some would often put towels down to reserve too but not come up for hours. Wish they monitored this better and moved people on who weren’t actually using the pool.

Breakfast was great! Design of the hotel was good, felt very pricy. Hotel and room looked great! The bed was very comfortable. Staff was very helpfull and good in communication.

Outside noise was not blocked through the windows. It was as if a window was open. The bathroom is well designed, but not functional. It was smelly because of a lack of ventilation or a window, and no place to dry a bathing suit. Plain water was not refilled each day, we had to buy our own water

Everything was ok in general

The walls between rooms are quite thin and you can hear everything from your neighbors, even the phone alarm and also we had bad luck and we had some people on the same floor with us that were very noisy and yelling on the floor at 2 AM. Unfortunately this is not something that the stuff can control so it’s not they’re fault, but I wanted to mention that you may hear noise from other rooms.

Not much

The neighbourhood is party central of Malta. So if you like being surrounded by 22 year old drunk it’s the place to be. The streets are dirty. Music is loud at night… the rooftop pool… a small pond of germes with teenager soaking all day with cocktails. The staff is really nice and helpful… but that doesn’t change the fact that if you are seeking to relax… this hotel is for Brit teenagers that can’t afford a nice place in Ibiza. Sorry to be so harsh.

All in all our stay was a pleasant one - the room was spacious and quiet. The staff are incredibly friendly and the breakfast in the morning was great - you're able to order one cooked dish per sitting, as well as choosing from the cold selection (croissants, cold meats, cheese, yoghurts etc). The location is in the centre of St Julians but just off the main strip so isn't so noisy.

There were a few things that let the hotel down. All electric switches are electric and the opposite way around. You'd turn on the bathroom light and instead, the toilet would turn on. We also had issues throughout the night where the lights would turn on randomly, so we'd have to get up at 3am and turn them off. This happened five times in our four night stay. The pool is exceptionally small with only a 10 spaces to lie down, meaning others are waiting around the pool for you to leave to take your space.

It’s really good placed and has really nice room

Breakfast was not worth any money honestly it was really small