Hodnocení – Grands Suites Hotel Residences and Spa 4 hvězdiček

Dear Augustová, Thank you for taking the time to share your feedback following your recent stay at Grands Suites Hotel Residence & Spa. We appreciate you acknowledging the nice views from our rooftop terrace and recognizing the competitive pricing during the winter season. We sincerely apologize for the shortcomings you experienced with the breakfast. We take your comments regarding the scrambled eggs and bacon seriously. We will share your feedback with our kitchen team to ensure improvements are made to enhance the breakfast experience for future guests. We value your input and hope to have the opportunity to welcome you back to Grands Suites Hotel Residence & Spa in the future, where we can provide you with a more enjoyable dining experience. Sincerely, Ron Jess D. Apilado Front office Manager

Dear Augustová, Thank you for taking the time to share your feedback following your recent stay at Grands Suites Hotel Residence & Spa. We appreciate you acknowledging the nice views from our rooftop terrace and recognizing the compet… Zobrazit více

Dear Renatechnik, Thank you for sharing your positive experience at Grands Suites Hotel Residence & Spa. We're delighted you enjoyed our convenient location, clean accommodations, and the helpfulness of our team. We're glad you found the fitness center to your liking. We value your feedback and strive to continuously improve our services. We hope your stay with us was memorable, and we look forward to welcoming you back to Grands Suites Hotel Residence & Spa in the future. Regards, Ron Jess D. Apilado Front office Manager

Dear Renatechnik, Thank you for sharing your positive experience at Grands Suites Hotel Residence & Spa. We're delighted you enjoyed our convenient location, clean accommodations, and the helpfulness of our team. We're glad you… Zobrazit více

Dear Mr. Petr, We are truly sorry to hear that your stay with us did not meet your expectations. Your feedback is invaluable to us as we strive to provide exceptional experiences for all our guests. We understand that the construction noise and the issues with the room were significant disruptions to your stay. We take full responsibility for any discomfort this may have caused. We are committed to addressing these concerns promptly and ensuring that similar situations do not occur in the future. Regarding the air conditioning and the door, we will have these issues inspected and repaired as soon as possible. We apologize for any inconvenience this may have caused. We appreciate you bringing these matters to our attention. Your feedback will help us improve our services and ensure that future guests have a more enjoyable stay. Thank you for choosing Grands Suites Hotel & Spa. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.   Sincerely, Ron Jess D. Apilado Front Office Manager

Dear Mr. Petr, We are truly sorry to hear that your stay with us did not meet your expectations. Your feedback is invaluable to us as we strive to provide exceptional experiences for all our guests. We understand that the construction noi… Zobrazit více

Dear Ms. Simona, Thank you so much for your kind words! We're thrilled you enjoyed your stay with us. It means a lot to hear that our location was convenient, the staff was friendly and helpful, the breakfast was delicious, and the beds were comfortable. We strive to create a relaxing and enjoyable experience for all our guests, and your feedback lets us know we're on the right track. We hope to welcome you back again soon! Kind Regards, Ron Jess D. Apilado Front Office Manager

Dear Ms. Simona, Thank you so much for your kind words! We're thrilled you enjoyed your stay with us. It means a lot to hear that our location was convenient, the staff was friendly and helpful, the breakfast was delicious, and the bed… Zobrazit více

Dear Radim, Thank you for taking the time and providing us with yourfeedback. We are sorry to hear that you feel the resources and facilities are inadequate. We understand the importance of providing a positive experience and we are sorry that we did not meet your expectations. We will review this issue with our administration and take steps to make necessary improvements. Kind Regards, Duty Manager

Dear Radim, Thank you for taking the time and providing us with yourfeedback. We are sorry to hear that you feel the resources and facilities are inadequate. We understand the importance of providing a positive experience and we are sorry t… Zobrazit více