Reviews of IKYK Hotel- IK Collection 3 stars
Triq il-Wilga, STJ 3116 St Julian's, Malta

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewAmbience , staff, cleanliness
It was better if lift was working properly
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe staff was very helpful and friendly, and we appreciated being able to leave our suitcases both before check-in and after check-out. The rooms were clean, and the breakfast was enjoyable.
The rooms did not have normal windows, only small ones opening onto a shaft, which meant we had to keep the A/C on constantly. The bigger issue was the noise: the hotel was full of very young guests who showed little respect for others, shouting and blasting music most of the time. Their shouting through the shaft windows created an echo that made it even worse. While the staff was generally helpful, they didn’t seem to enforce quiet hours or care about the noise. The location was also a major drawback. Each time we stepped outside, we were greeted by the smell of vomit and urine around the hotel. If you are visiting Malta/St. Julian’s for business, I would strongly recommend paying close attention to the exact location before booking. Paying over 1000 euros for your hotel and then being woken up several times every single night by drunk teenagers is simply unacceptable.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWe did not have windows in our room and AC was directly pointed towards bed.
Dear Milan, Thank you for your feedback. We are so pleased to hear that you gave us perfect scores for our staff and location. We are concerned to hear that your experience was not fully satisfactory. We sincerely apologize for any discomfort this caused you and want to assure you that our team is committed to providing the best possible experience for our guests. We hope to have the opportunity to welcome you back to IKYK HOTEL for a truly excellent stay. With regards, Jan Pineda
Dear Milan, Thank you for your feedback. We are so pleased to hear that you gave us perfect scores for our staff and location. We are concerned to hear that your experience was not fully satisfactory. We sincerely apologize for any discom… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe staff were very friendly
It was dirty smelly and very basic we felt we were in a run down Moxy hotel the bathroom wasn’t clean and we left early
Dear Denise, Thank you for your feedback. We are pleased to hear you found our staff to be very friendly. However, we are deeply concerned about your unacceptable experience. We sincerely regret that you felt you needed to leave early and did not contact our reception team to rectify the issues or to offer an alternative room. We hope to have the opportunity to show you our true standards on a future visit to IKYK HOTEL. With regards, Jan Pineda
Dear Denise, Thank you for your feedback. We are pleased to hear you found our staff to be very friendly. However, we are deeply concerned about your unacceptable experience. We sincerely regret that you felt you needed to leave early and… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery friendly people, and a pleasant stay
Dear Anja, Thank you for your fantastic review! We're absolutely thrilled to hear that you had a great and pleasant stay with us. Your perfect ratings across all categories are incredibly rewarding for our team. We're especially proud that you highlighted our very friendly people as it’s a testament to our commitment to guest satisfaction. We hope to have the pleasure of welcoming you back to IKYK HOTEL for another wonderful visit in the future! With regards, Jan Pineda
Dear Anja, Thank you for your fantastic review! We're absolutely thrilled to hear that you had a great and pleasant stay with us. Your perfect ratings across all categories are incredibly rewarding for our team. We're especially p… Show more
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation
My view was a brick was, my room was tidy, the wall where so thin I could here the other rooms toilet, the corridor was so noisy right up to 5am I was woken up by people in the corridor shouting and laughing. Upon arrival their were 2 young men at the entrance topless drinking beer not a great first impression
Dear Suzanne, Thank you for your feedback. We are concerned to hear about your experience and that you felt it was necessary to check out after the first night. We are particularly sorry that your first impression of the hotel was not a good one. We are very concerned to hear about the noise in the corridor and the thin walls that impacted your sleep. We sincerely regret that you did not alert our staff to the disturbance, as we would have immediately addressed the matter. The safety and comfort of our guests is our top priorities. Regarding the view from your room, our hotel offers different room types with varying views, and we regret that the one you received did not meet your expectations. We are sorry that we were unable to provide a peaceful and suitable environment for your stay. We hope you will consider a future visit to IKYK HOTEL for a more suitable experience. With regards, Jan Pineda
Dear Suzanne, Thank you for your feedback. We are concerned to hear about your experience and that you felt it was necessary to check out after the first night. We are particularly sorry that your first impression of the hotel was not a go… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewFriendly staff and clean. Nice breakfast
Noisy neighbourhood with drank people. Not suitable for families.
Dear Gabriela, Thank you for your feedback. We are thrilled to hear that our friendly staff and cleanliness made such a positive impression on you, and that you enjoyed our breakfast and facilities. We are very sorry that the noisy neighborhood and its atmosphere were not suitable for your family's needs. As our hotel is located in the central part of Paceville, an area known for its lively nightlife, we understand that it may not be an ideal fit for every guest. We hope to have the opportunity to welcome you back for a more suitable visit. With regards, Jan Pineda
Dear Gabriela, Thank you for your feedback. We are thrilled to hear that our friendly staff and cleanliness made such a positive impression on you, and that you enjoyed our breakfast and facilities. We are very sorry that the noisy neighb… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewDear Vasilije, Thank you for your fantastic review! We are absolutely thrilled to hear that you had such a really pleasant experience with us. Your perfect ratings for our staff, cleanliness, location, and all of our facilities are incredibly rewarding for our team. We can't wait to have the pleasure of welcoming you back to IKYK HOTEL for another wonderful visit in the future! With regards, Jan Pineda
Dear Vasilije, Thank you for your fantastic review! We are absolutely thrilled to hear that you had such a really pleasant experience with us. Your perfect ratings for our staff, cleanliness, location, and all of our facilities are incred… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEverything
The lift
Dear Yohan, Thank you for your fantastic review! We are so pleased to hear that "everything" was very good during your stay. We appreciate you bringing the lift to our attention. As our hotel is often busy, especially during peak hours, there can sometimes be a wait. We thank you for your understanding on this matter. We hope to welcome you back for another perfect visit! With regards, Jan Pineda
Dear Yohan, Thank you for your fantastic review! We are so pleased to hear that "everything" was very good during your stay. We appreciate you bringing the lift to our attention. As our hotel is often busy, especially during pea… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewPool isn’t what it looks like on the picture a lot smaller in real life
Dear Guest, Thank you for sharing your feedback from your recent stay. We regret to hear that your personal impression of the pool's size differed from your expectations. Our photography is intended to provide a full and clear view of our amenities, and we are sorry that this was not your experience in person. We have also noted your comments on our facilities and overall value. We take all feedback seriously, as it helps us understand the experiences of our guests. We hope to have a future opportunity to provide you with a more enjoyable stay. Best regards, Jan Pineda
Dear Guest, Thank you for sharing your feedback from your recent stay. We regret to hear that your personal impression of the pool's size differed from your expectations. Our photography is intended to provide a full and clear view of… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewAll was great. Especially the breakfast and helpful staffs
You should give some coffee/tee sticks
Dear Galyna, Thank you for your wonderful review and recommendation! We are so pleased to hear you had a great stay and especially enjoyed the breakfast and our helpful staff. We truly appreciate your feedback. We are happy to confirm that coffee and tea are provided on the table, inside the long black container. We regret if this was not easily visible during your stay. We hope to have the pleasure of welcoming you back again soon! With regards, Jan Pineda
Dear Galyna, Thank you for your wonderful review and recommendation! We are so pleased to hear you had a great stay and especially enjoyed the breakfast and our helpful staff. We truly appreciate your feedback. We are happy to confirm tha… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewNice location, lovely staff, good breakfast, clean
Dear Petar, Thank you for your fantastic review! We are so pleased to hear you enjoyed our nice location, good breakfast, and a clean environment. It is especially rewarding to know that our lovely staff made such a positive impression on you. We hope to have the pleasure of welcoming you back for another wonderful stay! With regards, Jan Pineda
Dear Petar, Thank you for your fantastic review! We are so pleased to hear you enjoyed our nice location, good breakfast, and a clean environment. It is especially rewarding to know that our lovely staff made such a positive impression on… Show more