Reviews of InterContinental Malta by IHG 5 stars
St. George's Bay, STJ3310 St Julian's, Malta
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewFantastic facilities with all the things you need within the hotel itself. Extremely polite and welcoming staff from the reception, room service to maintenance. Excellent breakfast buffet service with highly dedicated staff. Well done breakfast staff. Swimming pools indoors and outdoor were great with a Sonar. Easy access to outside facilities including shops, cinema and nightlife. Great restaurants within the hotel and restaurants of choice within walking distance. Great location.
We didn’t like the aircon system. The room we were checked into had poor air circulation and mist created by 4 people having shower stayed in. Poor air extraction from the bathroom. Room itself and the beds were very comfortable. We were then upgraded to a much better room when this was mentioned. No problems. Hotel rooms probably need a bit of modernisation now but any negatives were quickly replaced by fantastic service by staff. Bravo….
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewLocation, staff friendliness, value for money
Breakfast options could be improved significantly
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewVery kind staff. Great location. Great breakfast. Great facilities.
The cleaning wasn't really good.
Dear Ammar, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our great location, breakfast, facilities, and especially the kindness of our staff—it means a lot to know that these aspects made your stay enjoyable. We have also taken note of your comment regarding cleanliness. Please rest assured that your feedback will be shared with our housekeeping team to ensure we improve in this area, as it is very important to us that every guest feels fully comfortable. We truly appreciate your constructive feedback and hope to have the pleasure of welcoming you back for an even better experience in the future. Warm regards, Dyleanne Attard Guest Relations Team malta.guestrelations@ihg.com
Dear Ammar, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our great location, breakfast, facilities, and especially the kindness of our staff—it means a lot to know that these aspect… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEverything, although the pool was a little small for the size of the hotel
Not the property but the area isn’t great
Dear Henry, Thank you for sharing your feedback and for rating us so highly across most categories. We are delighted to hear that you enjoyed our hotel, facilities, and the service from our team. Your kind words mean a lot to us. We do understand your comment about the surrounding area. While St. Julian’s is known for its lively atmosphere, we recognize it may not suit everyone’s preference. We’re glad, however, that you found comfort and enjoyment within our hotel and facilities. We truly hope to have the pleasure of welcoming you back again soon. Warm regards, Dyleanne Attard Guest Relations Team malta.guestrelations@ihg.com
Dear Henry, Thank you for sharing your feedback and for rating us so highly across most categories. We are delighted to hear that you enjoyed our hotel, facilities, and the service from our team. Your kind words mean a lot to us. We do un… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWe had an amazing experience, thanks to the outstanding service provided by Tamari, Dmytro, Zeljka and Katerina. Each of them played as key role in making our trip smooth, comfortable and truly enjoyable. Their professionalism, friendliness and genuine care were deeply appreciated. it's rare to encounter such a dedicated and attentive team-Thank you all for making our stay so special and memorable. we will definitely come back to this hotel.
swimming pool at 10th floor though it’s perfect just for kids it’s overcrowded. but the rooftop infinity pool is perfect.
Dear babak. Thank you so much for sharing your wonderful feedback. We are delighted to hear that Tamari, Dmytro, Željka, and Katerina helped make your stay smooth, comfortable, and truly memorable. Your kind words will certainly be shared with them, as they will be thrilled to know their efforts were so deeply appreciated. We also appreciate your comments regarding the swimming pool, and we are glad you enjoyed the rooftop infinity pool. Your observations are valuable and will help us continue improving the guest experience. It was a pleasure hosting you, and we look forward to welcoming you back again soon for another special stay. Warm regards Mina Mc Bride Guest Experience Executive
Dear babak. Thank you so much for sharing your wonderful feedback. We are delighted to hear that Tamari, Dmytro, Željka, and Katerina helped make your stay smooth, comfortable, and truly memorable. Your kind words will certainly be shared … Show more
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewStaff and swimming pool
The location was very noisy
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff who work at the hotel are absolutely exceptional, and they made our stay amazing! They paid great attention to detail, and especially Tamari (hopefully I spelled that correctly), a hostess at breakfast, was wonderful and the same goes for Pavel from the breakfast team. The truth is, the hotel is a bit outdated and could benefit from a major refurbishment, and the location on the party street isn’t ideal. However, the staff more than compensated for this, and the hotel management should be very proud of them!
Dear natalia. Thank you very much for sharing your feedback. We are thrilled to hear that our team made such a positive impact on your stay, and we will be sure to share your kind words with Tamari and Pavel in particular, they will be delighted to be recognized. We also appreciate your constructive comments regarding the hotel’s décor and location, which we will keep in mind as we continuously work to improve the guest experience. It is wonderful to know that the service you received more than compensated, and we are indeed very proud of our dedicated colleagues. We look forward to welcoming you back in the future. Kind regards, Mina Mc Bride The Guest Relations Team
Dear natalia. Thank you very much for sharing your feedback. We are thrilled to hear that our team made such a positive impact on your stay, and we will be sure to share your kind words with Tamari and Pavel in particular, they will be de… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewAll good
Lifts
Dear Rajbant. Thank you for your feedback. We’re glad to hear you had a good stay and appreciate your note regarding the lifts. We look forward to welcoming you back again soon. Warm regards, The Guest Relations Team
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewStaff were friendly
The area surrounding the hotel was not family friendly. The breakfast was too busy and noisy. You had to pay for access to the roof top pool and to have breakfast outdoors. The hotel was not 5-star. Maybe a good 4.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewExcellent and helpful staff Well informed and willing to offer perfect service Special mention for Mina at guest services and her colleagues
I would prefer a deeper swimming pool at 11 th floor though it’s perfect for kids it’s overcrowded
Dear IOANNIS, Thank you very much for your kind review and for highlighting our team, especially Mina and her colleagues at Guest Services. We are delighted to hear they made such a positive impact on your stay with their excellent and helpful service. We also appreciate your feedback regarding the 11th-floor swimming pool. While its current design is indeed family-friendly, your comments about depth and space are valuable and will be shared with our management team for future consideration. We hope to welcome you back soon for another enjoyable stay at InterContinental Malta. Warm regards, Guest Relations Team malta.guestrelations@ihg.com
Dear IOANNIS, Thank you very much for your kind review and for highlighting our team, especially Mina and her colleagues at Guest Services. We are delighted to hear they made such a positive impact on your stay with their excellent and hel… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe people working at Intercontinental Malta were excellent. Always willing to help, always at the clients disposal. We would like to specially thank Mrs Katerina Angelkovska. This lady is extra ordinary helpful, kind and professional. She is a golden asset for the hotel. Many thanks Intercontinental Malta. Thank you Katerina.
Everything was perfect.
Dear Athanasios, Thank you so much for your wonderful review and for rating your experience so highly. We are thrilled to hear that everything was perfect during your stay and that our team made such a positive impression. Your kind recognition of Mrs. Katerina Angelkovska is truly appreciated — she is indeed a valued member of our team, and we will make sure to share your kind words with her. We look forward to welcoming you back for another exceptional stay at InterContinental Malta. Warm regards, Dyleanne Attard Guest Relations Team InterContinental Malta
Dear Athanasios, Thank you so much for your wonderful review and for rating your experience so highly. We are thrilled to hear that everything was perfect during your stay and that our team made such a positive impression. Your kind recog… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewService
Beach area and breakfasts
Dear Goli, Thank you for sharing your feedback and for rating your experience so highly. We are delighted to know that you especially enjoyed our beach area and the variety at breakfast. We truly appreciate your kind words about our staff and facilities, and we look forward to welcoming you back for another relaxing stay at InterContinental Malta. Warm regards, Dyleanne Attard Guest Relations Team InterContinental Malta
Dear Goli, Thank you for sharing your feedback and for rating your experience so highly. We are delighted to know that you especially enjoyed our beach area and the variety at breakfast. We truly appreciate your kind words about our staff… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewVery big room with all facilities. The staff was very kind for every request. Big hotel with 3 pools and a kids area. Everything was great
Dear DANIELA, Thank you for your wonderful feedback! We’re so pleased to hear you enjoyed the spacious room, our friendly staff, and all the facilities including the pools and kids area. It’s great to know everything was to your satisfaction. We hope to welcome you and your family back to InterContinental Malta very soon! Warm regards, Katerina Angelkovska Guest Relations Manager
Dear DANIELA, Thank you for your wonderful feedback! We’re so pleased to hear you enjoyed the spacious room, our friendly staff, and all the facilities including the pools and kids area. It’s great to know everything was to your satisfac… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified review