Recensioni su InterContinental Malta by IHG 5 stelle

Dear Giovanni, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Malta. We are truly sorry to learn that your experience did not meet your expectations, especially as you were traveling with your young child. Please accept our sincere apologies for the discomfort caused by the room condition you described. This is certainly not the standard we strive to provide, and we regret the inconvenience you faced before being moved to another room. We also regret the miscommunication regarding access to our rooftop facilities. While the Narcis pool is exclusively available to in-house guests, the Skybeach operates differently and availability can be limited, especially during weekends. Your comments highlight the importance of clearer communication, and we will be reviewing how we present this information on booking channels to ensure expectations are better managed in the future. On a positive note, we are pleased to hear that Katerina was friendly and helpful, and we will be sure to share your kind words with her. However, we fully acknowledge that this does not make up for the difficulties you encountered during your stay. Your feedback has been shared with our management and relevant teams so we can take corrective actions to prevent similar situations for future guests. We value your honesty and regret that your experience has left you with such disappointment. Should you consider giving us another opportunity in the future, we would be delighted to personally assist with your arrangements to ensure a more comfortable and enjoyable stay. Warm regards, Dyleanne Attard Guest Relations Team malta.guestrelations@ihg.com

Dear Giovanni, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Malta. We are truly sorry to learn that your experience did not meet your expectations, especially as you were trave… Mostra altro

Dear Fabrizio. Thank you for taking the time to share your experience with us. While we are pleased that you appreciated our location and breakfast offering, we are truly sorry to read about the issues you encountered with humidity in your room. Please accept our sincerest apologies for the inconvenience caused, even after the room change. This is certainly not the level of comfort we wish to provide, and your comments have been shared with our engineering and housekeeping teams for immediate review. We will do our utmost to ensure such situations are addressed and prevented in the future. We genuinely regret that your stay did not meet expectations, and we hope you may consider giving us another opportunity to provide you with a more comfortable experience in the future. Warm regards, Mina Mc Bride Guest Experience Executive

Dear Fabrizio. Thank you for taking the time to share your experience with us. While we are pleased that you appreciated our location and breakfast offering, we are truly sorry to read about the issues you encountered with humidity in your… Mostra altro

Dear ATTILIO, Thank you for sharing your kind words and positive feedback. We’re delighted to hear you enjoyed the comfort of your stay, our central location, and the hospitality of our team. Your comments about the air conditioning are very valuable, and we will certainly review this to ensure everything works perfectly for your next visit. We look forward to welcoming you back again soon. Warm regards, Dyleanne Attard Guest Relations Team malta.guestrelations@ihg.com

Dear ATTILIO, Thank you for sharing your kind words and positive feedback. We’re delighted to hear you enjoyed the comfort of your stay, our central location, and the hospitality of our team. Your comments about the air conditioning are ve… Mostra altro

Dear Teresa , Thank you so much for your kind words! I'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us. If you have any more thoughts or suggestions in the future, please don't hesitate to share. We look forward to serving you again soon! Sincerely, Dyleanne Attard Guest Relations Team malta.guestrelations@ihg.com

Dear Teresa , Thank you so much for your kind words! I'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us. If you have any more thoughts or suggestions in the future, please don't hesitate … Mostra altro

Dear Caldera, Thank you for your kind feedback! We're so pleased to hear you enjoyed our pools, spa, restaurant, and breakfast, it sounds like you had a well-rounded and relaxing stay. Your satisfaction is truly our greatest reward. We hope to have the pleasure of welcoming you back again very soon! Warm regards, Katerina Angelkovska Guest Relations Manager

Dear Caldera, Thank you for your kind feedback! We're so pleased to hear you enjoyed our pools, spa, restaurant, and breakfast, it sounds like you had a well-rounded and relaxing stay. Your satisfaction is truly our greatest reward. … Mostra altro

Dear Giada Thank you for your amazing feedback. We are thrilled to hear that your stay with us was pleasant and memorable. You are welcome anytime, our pleasure to host you and your family at the Intercontinental Malta. Best regards Mina Mc Bride Guest Experience Executive

Dear Giada Thank you for your amazing feedback. We are thrilled to hear that your stay with us was pleasant and memorable. You are welcome anytime, our pleasure to host you and your family at the Intercontinental Malta. Best regards Mina … Mostra altro

Dear Giuseppe Thank you so much for your wonderful feedback! We're truly honored that you chose to celebrate such a special milestone, your 50th birthday, with us here in Malta. It brings us great joy to know that our team made you feel welcomed, pampered, and celebrated throughout your stay. Creating unforgettable memories is exactly what we aim for, and your words mean a lot to us. We hope to welcome you back again for many more celebrations to come! Warmest wishes, Mina Mc Bride Guest Experience Executive

Dear Giuseppe Thank you so much for your wonderful feedback! We're truly honored that you chose to celebrate such a special milestone, your 50th birthday, with us here in Malta. It brings us great joy to know that our team made you fee… Mostra altro

Dear Paolo A W, it, Thank you for sharing your feedback. We’re truly pleased to hear that you found our staff, location, facilities, and cleanliness all to your satisfaction. We’re also glad you had a relaxing experience and enjoyed our pools and services. We appreciate your note about the carpet under the bed. Your comfort is important to us, and we will share this with our housekeeping team to ensure extra attention is given to those details moving forward. We hope to have the pleasure of welcoming you back again soon for an even more comfortable stay. Warm regards, Dyleanne Attard Guest Relations Agent

Dear Paolo A W, it, Thank you for sharing your feedback. We’re truly pleased to hear that you found our staff, location, facilities, and cleanliness all to your satisfaction. We’re also glad you had a relaxing experience and enjoyed our po… Mostra altro

Dear Angelo Thank you so much for your kind words! We’re absolutely delighted to hear that your experience exceeded expectations. It brings us great joy to know that our team made your stay truly special, your appreciation has been shared with them and brought many smiles! We look forward to welcoming you back again very soon. Until then, take care and thank you once again for choosing to stay with us. Warm regards, Mina Mc Bride Guest Experience Executive

Dear Angelo Thank you so much for your kind words! We’re absolutely delighted to hear that your experience exceeded expectations. It brings us great joy to know that our team made your stay truly special, your appreciation has been shared w… Mostra altro

Dear Pietro. Thank you for your feedback! We're glad to hear you enjoyed our central location and the friendliness of our staff , it's wonderful to know our team helped make your stay pleasant. 😊 If there's anything we can do to make your breakfast experience even better next time, please feel free to share. We look forward to welcoming you back soon! warm regards Mina Mc Bride Guest Experience Executive

Dear Pietro. Thank you for your feedback! We're glad to hear you enjoyed our central location and the friendliness of our staff , it's wonderful to know our team helped make your stay pleasant. 😊 If there's anything we can do … Mostra altro

Dear amato. Thank you so much for your fantastic feedback! We’re delighted to hear that you enjoyed every aspect of your stay. It’s wonderful to know our team helped make you feel at home. We look forward to welcoming you back for another perfect experience at InterContinental Malta. Warm regards, Mina Mc Bride Guest Experience Executive

Dear amato. Thank you so much for your fantastic feedback! We’re delighted to hear that you enjoyed every aspect of your stay. It’s wonderful to know our team helped make you feel at home. We look forward to welcoming you back for anot… Mostra altro

Dear FILIPPO, Thank you so much for your perfect rating and enthusiasm, we're absolutely delighted to hear that you loved everything about your stay! 😊 It was our pleasure to have you with us, and we hope to welcome you back again soon for another flawless experience. Warm regards, Katerina Angelkovska Guest Relations Manager

Dear FILIPPO, Thank you so much for your perfect rating and enthusiasm, we're absolutely delighted to hear that you loved everything about your stay! 😊 It was our pleasure to have you with us, and we hope to welcome you back again soo… Mostra altro

Dear Dian Dian, Thank you so much for sharing your experience with us! We're truly delighted to hear that you had a nice stay with us at the InterContinental We're sorry to hear that the cleanliness of the walls did not meet expectations. This is certainly not the standard we aim to maintain, and we truly appreciate you bringing it to our attention. We’ll make sure our housekeeping team addresses this promptly to ensure a more pleasant experience for all our guests. We hope to have the opportunity to welcome you back for a much improved stay. Warm regards Mina Mc Bride Guest Experience Executive

Dear Dian Dian, Thank you so much for sharing your experience with us! We're truly delighted to hear that you had a nice stay with us at the InterContinental We're sorry to hear that the cleanliness of the walls did not meet exp… Mostra altro

Dear alberto. Thank you for your review! We’re so glad you enjoyed our location and that our team made you feel welcome. Your kind words about our service and staff mean a lot to us. We appreciate your feedback regarding breakfast and will definitely take it into consideration as we continue working to improve our offerings. We also understand how important language accessibility can be, and we’ll look into how we can better accommodate all our guests. We hope to have the pleasure of welcoming you back again soon! Warm regards Mina Mc Bride Guest Experience Executive

Dear alberto. Thank you for your review! We’re so glad you enjoyed our location and that our team made you feel welcome. Your kind words about our service and staff mean a lot to us. We appreciate your feedback regarding breakfast and wil… Mostra altro