Reviews of JL Hotel 3 stars
Wilga Street, STJ 1336 St Julian's, Malta
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in May 2025
Verified reviewGreat location, good breakfast, clean room.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewCentral Had a pool and a great breakfast
Construction around ( but that’s everywhere )and a very annoying light that lit up our room all night 401
Dear Kylie, Thank you for sharing your experience with us! We’re happy to hear you enjoyed our central location, refreshing pool, and appreciated the comfort of the air conditioning — especially during the warmer days. It’s also great to know that our breakfast met your expectations! We’re sorry, however, to hear about the disturbance caused by the light in your room and the surrounding construction. While, as you mentioned, construction is currently a common sight in the area, we understand how important a restful night's sleep is. We’re looking into the lighting issue in Room 401 to prevent it from affecting future guests, and we appreciate you bringing it to our attention. We hope to have the opportunity to welcome you back soon for a more seamless and relaxing stay.
Dear Kylie, Thank you for sharing your experience with us! We’re happy to hear you enjoyed our central location, refreshing pool, and appreciated the comfort of the air conditioning — especially during the warmer days. It’s also great to… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewGreat rooms, clean and comfortable
Smells like mold in the bathroom and the carpets in the hallways are very dirty and very smelly
Dear Eva, Thank you for taking the time to share your experience with us. We’re glad to hear you found our rooms clean and comfortable — it’s always encouraging to receive positive feedback about the quality of our accommodations. We sincerely apologize, however, for the issues you encountered regarding the bathroom odor and the condition of the hallway carpets. This is certainly not the standard we aim to uphold, and we take your comments very seriously. Our housekeeping and maintenance teams have been informed, and we are taking immediate steps to address these concerns to ensure a more pleasant environment for all our guests. We truly appreciate your honesty, as feedback like yours helps us improve. We hope to have the chance to welcome you back and provide a much-improved experience in the future.
Dear Eva, Thank you for taking the time to share your experience with us. We’re glad to hear you found our rooms clean and comfortable — it’s always encouraging to receive positive feedback about the quality of our accommodations. We sin… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewBreakfast was very good! Room was clean and staff very helpful.
Very dark (no natural light) and too small room. The main entrance had stairs which we had to go up until the reception.
Dear Marios, Thank you for sharing your feedback with us. We’re pleased to hear you enjoyed our breakfast, found your room clean, and appreciated the helpfulness of our team — your kind words mean a lot to us. We’re sorry to hear that the room did not fully meet your expectations, particularly in terms of size and natural light. While some of our rooms are more compact due to the layout of the building, we understand how important comfort and brightness are, and we’d be happy to assist with alternative room options for any future stay. We also appreciate your comment about the stairs at the entrance. Please know that our team is always available to assist with luggage, and we’re continuously looking at ways to improve accessibility for all our guests. We hope to have the opportunity to welcome you again and provide you with an even more enjoyable experience.
Dear Marios, Thank you for sharing your feedback with us. We’re pleased to hear you enjoyed our breakfast, found your room clean, and appreciated the helpfulness of our team — your kind words mean a lot to us. We’re sorry to hear that t… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewJL Hotel is in an excellent position in St. Julian's. It is a few steps away from all the night activities, Mercury tower, shopping, necessities, bus stops and even a rocky beach. I love how it offers peace in such a busy place. Once you get there, you will understand. Continental breakfast is aprpeciated, consistent and staff are pretty nice. The pool is cute, good for an early swim and sun bathing or even at sunset time. Just be ready to carry your luggage on a few flight of stairs to get on the reception. I love that they offer you support and help your requests. Would recommend! :)
Dear TL, Thank you so much for your thoughtful and detailed review! We're delighted to hear you enjoyed your stay at JL Hotel and that our location gave you the best of both worlds — close to the vibrant energy of St. Julian’s, yet still peaceful and relaxing inside. It’s great to know that you appreciated the continental breakfast, the rooftop pool atmosphere, and the helpfulness of our team. We're especially glad that our staff made you feel supported during your stay. We understand that the stairs to reception can be a bit of a challenge, and we truly appreciate your patience with that — thank you for highlighting it in such a kind and understanding way. It means a lot that you'd recommend us, and we hope to welcome you back again soon!
Dear TL, Thank you so much for your thoughtful and detailed review! We're delighted to hear you enjoyed your stay at JL Hotel and that our location gave you the best of both worlds — close to the vibrant energy of St. Julian’s, yet sti… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewClean room and perfect location!
Nothing!
Dear Aled, Thank you for your kind words! We're so glad to hear that everything met your expectations. It was a pleasure having you with us, and we hope to welcome you back again soon.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe location is the only positive.
Room 204 was a big disappointment — bad smell, no coffee machine as advertised, no hot water, barely any light, and a view of a wall. The reception looked like a bar, carpets were dirty. We reported the lack of hot water and missing coffee machine to the receptionist and asked either to fix it or to give us another room to shower in before our flight — nothing was done. When we returned, no one was even at the front desk. We were lucky to stay only 3 nights. The quality does not match the price. Avoid room 204, and better yet, avoid the hotel.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewExtremely Disappointing Experience – Avoid! We arrived at JL Hotel at 15:00, right at the check-in time listed on Booking. To our surprise, we had to wait 45 minutes to be attended to, only to be told that our reserved room had been given away by mistake. Instead, they attempted to relocate us to G Hotel, which has a significantly lower rating on Booking.com and was clearly not a comparable alternative. To make matters worse, the room at G Hotel smelled strongly of mold, making it completely unacceptable. We refused to stay there and ended up booking another hotel at our own expense. We have since requested a refund through Booking.com, but have not received any response. This experience was not only frustrating and time-wasting but also cost us more money. Would absolutely not recommend JL Hotel. Poor service, no accountability, and a total disregard for customer experience.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe room was clean, modern and very silent (no noise from any neighbours ). I loved the breakfast view from the terrasse ! And breakfast was easy but very good! Fresh orange juice everyday! Staff was pleasant. If you are here for a party trip you’re in the middle of everything - and this would be great!
I did not like the black hallway! There is no lights nor windows. The hallway is painted totally place and you have a pink light.. so you feel like you are in a brothel If you are in Malta to experience culture - I’d rather stay in silema, Valletta or the three cities!
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe hotel staff was helpful enough to help me rebook my stay at the other hotel, "The G hotel by JL"
Dear Goran, Thank you for your kind words! We're so glad to hear that everything met your expectations. It was a pleasure having you with us, and we hope to welcome you back again soon.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewE erything
Nothing
Dear Orla, Thank you for your kind words! We're so glad to hear that everything met your expectations. It was a pleasure having you with us, and we hope to welcome you back again soon.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewNice clean rooms
Rubbish pool
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in April 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe location is good, if you are not renting a car. Hard to enter the area in certain time during the day and find a parking. The breakfast is a good option.
The reception staff doesn’t speak english. They closed our room 1 day before check out, so we didn’t get a cleaning, we couldn’t able to enter the room. And were not able to provide clean towels at least….. deply dissapointing. the room is not soundproof, the clubs are in the street. Not worth the money.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified review