Reviews of Park Heights by the Warren Collection 4 stars
Judge Paolo Debono Street, MSD 0001 Msida, Malta
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewClean, spatious room
There was a locked door in our room, apparently it was connecting another room next to us. We were able to hear everything the other guy was talking on the phone constantly
Dear Adrian, Thank you for taking the time to share your feedback. We're pleased to hear that you found the room clean and spacious. However, we sincerely apologize for the inconvenience caused by the noise from the adjoining room. We understand how important a peaceful environment is and will look into ways to improve sound insulation and ensure greater comfort for our guests in the future. We appreciate your comments and hope to have the opportunity to welcome you again under better circumstances. Kind Regards, Jonna
Dear Adrian, Thank you for taking the time to share your feedback. We're pleased to hear that you found the room clean and spacious. However, we sincerely apologize for the inconvenience caused by the noise from the adjoining room. We u… Show more
Reviewed: 17 August 2025 · Stayed in June 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe facilities at Park Heights were very nice, especially the pool area at the roof. The rooms were everything we needed and the staff was very friendly.
Dear Britt , Thank you so much for your kind review! We're delighted to hear that you enjoyed the facilities at Park Heights, especially the rooftop pool area. It’s also great to know that the room met your needs and that our team made you feel welcome. We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future. Warm regards, Zara Park Heights Team
Dear Britt , Thank you so much for your kind review! We're delighted to hear that you enjoyed the facilities at Park Heights, especially the rooftop pool area. It’s also great to know that the room met your needs and that our team made… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGood value for money, the apartment is spacious and well equipped.
The air conditioner wasn’t cooling but we’ve found a way to fix it. The neighbors next door were a bit loud (a group of Italian teenagers) which was a bit unfortunate. The deposit of €100 is required upon checking in, and if you come from Europe mainland make sure you bring an adapter, as the hotel doesn’t rent those and you’ll need to buy one.
Dear guest, Thank you for sharing your detailed feedback. We're glad to hear that you found the apartment spacious, well equipped, and to be good value for money. We appreciate your understanding regarding the air conditioning. Since the air conditioning is centralized, it just needs the doors and windows to lock properly so that the censors gets a contact. Regarding the noise from neighbouring units, we recommend reporting any disturbances promptly so we can assist in addressing the issue, including reaching out to neighbours if necessary. Your comments are valuable and will help us improve our services. We hope to host you again soon! Regards, Binod K. Front Office Supervisor
Dear guest, Thank you for sharing your detailed feedback. We're glad to hear that you found the apartment spacious, well equipped, and to be good value for money. We appreciate your understanding regarding the air conditioning. Since t… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewCozy rooms, they have everything you need. The kitchen has dishes. High-quality cleaning, nice staff. The rooftop pool has a perfect view. Well equipped gym. The bus stop is right under the hotel. The reception desk gives out towels for the pool, although each employee tells different information about them. (Someone told us that we need to return them as soon as we stop using them, and someone else said that one is given for all days. One said that you can take them to the beach, another that you can't.)
We lived on the 8th floor, maybe that's why we had poor water pressure. Even the photos show soap accessories of the Rituals brand, but it feels like the shower gel does not foam well, most likely, the jars are filled with the cheapest soap.
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in April 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewclean good location had everything we needed
Dear Josephine, Thank you so much for your kind words! We’re delighted to hear that you loved your stay at Park Heights and that you enjoyed the cleanliness, friendly staff, and our rooftop pool. It’s great to know the location and facilities met your needs. We truly appreciate your feedback and hope to welcome you back again soon! Warm regards, Zara Front Office Executive
Dear Josephine, Thank you so much for your kind words! We’re delighted to hear that you loved your stay at Park Heights and that you enjoyed the cleanliness, friendly staff, and our rooftop pool. It’s great to know the location and facil… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewGreat hospitality, rooms are brand new, clean and pretty spacious. Bus stop right in front of the building.
Unfortunately the property is right at one of the busiest traffic junctions of the whole island. It can get pretty loud. The hospital is also not far away so you constantly hear the ambulance. If you’re a light sleeper this can pretty annoying.
Dear Luca, Thank you for taking the time to share your feedback. We're delighted to hear that you appreciated our hospitality, as well as the cleanliness and spaciousness of our brand-new rooms. It’s also great to know that the nearby bus stop added convenience to your stay. We understand your concerns regarding the noise from nearby traffic and the hospital. Due to our central location, there can occasionally be some city sounds, and we’re truly sorry for any disturbance this may have caused. For future stays, we would be happy to recommend rooms on the quieter side of the building or provide earplugs to ensure a more restful night. Your feedback is invaluable, and we hope to welcome you back again soon. Kind Regards, Team Park Heights
Dear Luca, Thank you for taking the time to share your feedback. We're delighted to hear that you appreciated our hospitality, as well as the cleanliness and spaciousness of our brand-new rooms. It’s also great to know that the nearby… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewModern/ clean
Dear Popa, Thank you for your kind words! We're so glad you enjoyed the modern design and cleanliness of our hotel. It’s always a pleasure to receive such positive feedback. We look forward to welcoming you back soon! Kind Regards, Jonna
Dear Popa, Thank you for your kind words! We're so glad you enjoyed the modern design and cleanliness of our hotel. It’s always a pleasure to receive such positive feedback. We look forward to welcoming you back soon! Kind Regards, Jon… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReally enjoyed my stay at this hotel. The building is modern and attractive, with fresh renovations and a cozy atmosphere inside. Great location — everything you need is close by. The staff were especially impressive: friendly, responsive, and quick to help with any issues. You can really feel they care about their guests. Highly recommend and definitely will back)
Nothing to be mentioned
Dear Anna, Thank you so much for your fantastic feedback! We’re thrilled to hear you had such a great experience with us. Its wonderful to know you enjoyed the modern feel of the hotel, our central location, and most of all, the service from our team. Your kind words about our staff truly mean a lot — we always aim to make every guest feel welcomed and cared for. We really appreciate your recommendation and can’t wait to welcome you back again soon. Kind Regards Jonna The Warren Collection Malta
Dear Anna, Thank you so much for your fantastic feedback! We’re thrilled to hear you had such a great experience with us. Its wonderful to know you enjoyed the modern feel of the hotel, our central location, and most of all, the service f… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewEverything was very good except location
The location was not so good but the price reflected the location, which made it OK.
Dear Michael , Thank you for taking the time to share your feedback. We’re pleased to hear that you found everything very good and appreciated the value for money. While we understand the location may not have been ideal for your preferences, we’re glad to know that the pricing made up for it and met your expectations. We hope to have the opportunity to welcome you back in the future. Best regards, Zara Front Office Executive
Dear Michael , Thank you for taking the time to share your feedback. We’re pleased to hear that you found everything very good and appreciated the value for money. While we understand the location may not have been ideal for your prefere… Show more
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewAbsolutely LOVELY hotel with even more amazing staff, specially in the reception! I have nothing to complain about, ( or you always want it to be a bit cheaper though but ...;) ) Brand new building and pool on the roof, great food, lovely service, cleaning perfect - big apartments with kitchen possibilities, balconies and again - LOVELY staff! Highly recommend! AND not forget .... pet-friendly! Which me and my Dog was more than happy about, GREAT initiative to understand the value in that, specially in Malta!
Only thing is the rates, but again, Malta and summertime... it is what it is.
Dear Charlotte KAMLIN, Thank you so much for your kind words and for taking the time to share such a lovely review! We're truly delighted to hear that you enjoyed your stay with us and that we’ve become your new favourite place to stay — that means a lot to us. Your compliments about our staff, especially at reception, have been shared with the team and brought big smiles all around! It’s great to know that you appreciated the rooftop pool, spacious apartments, cleanliness, and of course, our pet-friendly approach — we’re so happy both you and your dog felt at home. We completely understand your comment about the rates, especially during the summer season in Malta, and we do our best to offer great value throughout the year. We can’t wait to welcome you back soon! Warmest regards, Zara Front Office Executive
Dear Charlotte KAMLIN, Thank you so much for your kind words and for taking the time to share such a lovely review! We're truly delighted to hear that you enjoyed your stay with us and that we’ve become your new favourite place to sta… Show more