Reviews of Hotel Pjazza Merkanti - Boutique Living
25/29 Old Theatre Street, VLT 1423 Valletta, Malta
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe location was great and the breakfast on the terrace was nice and rich
Our room didn't really have a window (the one we had was facing a tiny indoor court...)
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWe found our stay really comfortable, the staff was supportive, the room clean and the location is excellent. I recommended the hotel to my friends and if I’ll be in Malta in the future I book this hotel for sure.
Nothing to report
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLike visiting family. Very friendly staff. Food wonderful.
Everything exceptional.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewVery nice and polite stuff Great location Very nice room Offering complimentary afternoon tea
Not convenient place for eating breakfast. Very hot because you couldn’t hide from the sun.
Thanks for your top ratings and for your positive comments. Much appreciated! HPM.
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewExcellent location in Valetta
Traditional Maltese breakfast may not address everyone, there should be more international options.
Thanks for staying at HPM.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEasy checking at midnight. Very clear instructions and great communication. Very helpful staff.
Glad that we managed to reach your expectations. Thanks for your comments and top ratings. Much appreciated. HPM.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewBrilliant location ! Very clean and comfortable rooms . Interesting traditional Maltese breakfast with very tasty coffee . But if you not a fun , continental classics like roast , ham or tomatoes and cornflakes were available as well.
Glad that you enjoyed it at HPM. We look forward in having you again with us in teh future. Thanks HPM.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewEven though the hotel was right in the centre of the city, the room was very quiet and peaceful at night. They offer Maltese breakfast and tea experience in the afternoon in their roof top terrace, which was included in our stay and a great experience. They also provided us with a cot for our baby as requested.
There was no windows, which is good to avoid the noise, but it can feel like in a cave sometimes, especially during daytime. The sink in the bathroom is a bit tiny.
Glad taht you enjoyed it. Thanks HPM.
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewVery nice and clean and good location
No pool
Thanks for staying at HPM.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewExcellent location Very pleasant staff We very much enjoyed the complementary tea and cakes on the lovely roof terrace. Although we didn’t take anything from the minibar, we appreciated the generous »help yourself » offer. Very clean and well serviced Good bathroom Nice breakfast. Reliable internet.
I LIKED ALMOST EVERYTHING . These are NOT COMPLAINTS, but there is no neutral comments section. This is no fault of the hotel, but parking in Valletta is a problem and can be an issue if you are planning to come and go, have a lot of luggage, mobility problems or similar. The rooms are very small and the bathroom entrance very narrow and with a very heavy fire door. There was no proper handle on the inside and I found opening that door quite difficult and broke a couple of nails in the process. The locking system on the room door. is very low, the keys very small and the light very dim ( though attractive). I found it quite difficult to use and often had to try more than once. Breakfast on the roof is extremely pleasant, but if you want to eat at 8.30 rather than 7.30 some shade would be much appreciated. The following is a JOKE on me. Coming from Seville, when I booked a room with a balcony, I imagined a space to stand, or even sit, enjoying the view. When I was shown the room, I asked « But where is the balcony? » « In the toilet » And it was - a tiny charming balcony next to the WC.. What I should have asked for was a Maltese balcony - the glazed in windows built out over the street that are typical of Maltese architecture. Next time!
Glad that you enjoyed it at HPM. We look forward in having you again with us in teh future. Thanks HPM.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewLocation, style, all the amenities such as the complimentary minibar and afternoon snacks at the rooftop. Turnover service and the extra detail they had about the anniversary celebration we were having.
Our room had only one indoor window that was not giving a lot of natural light but since we asked for a quiet room we understood and it's also a historical building so distribution constraints on the spaces are normal.
Glad that you enjoyed your stay at HPM. Looking forward in having you again with us in the future.
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewLocation and effort of staff to please
Doors into bathroom and wardrobe were very heavy
Your comments and top ratings are much appreciated. Thanks for staying with us at HPM.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGreat location spot on . Staff friendly informative and helpful. Breakfast great plenty of choice. Our room was clean bed comfortable and balcony a bonus looking on to the square.
Nothing
Thanks for your top ratings and for your positive comments. Much appreciated! HPM.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewWell located. Great breakfast. Super friendly staff.
Room had only a small inside window and was deathly silent. Strange feeling.
The Comfort room, same as the one you booked, offers peace and tranquility, away from the bustling sounds of the city. The rooms on the front side of the hotel, the Presential square view rooms, offer balconies to the outside area. All as per description listed on the booking platforms. Thanks for staying with us at HPM.
The Comfort room, same as the one you booked, offers peace and tranquility, away from the bustling sounds of the city. The rooms on the front side of the hotel, the Presential square view rooms, offer balconies to the outside area. All as p… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewIt was well located and it was clean
The breakfast left little to be desired. Paper cups and unwieldy plastic plates. The terrace was too hot and sunny in the morning as there was no shade. We decided to head out for breakfast at our own cost. Some of the staff didn’t seem happy to be working there. Not very helpful at all.
Dear guest, It's the type of review that we expected from your side, as you had already informed our receptionist that you would do us a bad review, because we couldn't accommodate your request to keep your room after departure time on the day of departure, that is, after 11am. After this instance, your attitude with our receptionist was extremely rude. Being a boutique hotel, with a limited number of rooms, we can't offer late check-outs, as rooms, on majority of days, are always booked. Our rooms are thoroughly cleaned on every departure, a cleaning procedure which takes more than 50 minutes per room. Regarding the breakfast, we don't use paper cups but recyclable cups, as part of our sustainability commitments. One of HPM's sustainability commitment is to reduce on the use of water and electricity. It has nothing to do with cutting off costs or because we are on a budget. It's the opposite in reality, it would work out much cheaper, for us, if we use normal glass cups and wash them. It's a practice (one of many) that a number of hotels are adopting, as part of their sustainability journey. All details are listed on each breakfast table and within the escalator, and in other common areas. If we were on a budget, we would not offer complimentary mini-bar to our guests, complimentary roof terrace experience including free food and beverage, complimentary turn down service, more than 75 TV channels and much more. Regarding the staff, I can assure you that they are more than happy working at HPM, majority of which have been working here since our opening day, always performing to their best. That is why they are highly rated by our guests. Thanks HPM.
Dear guest, It's the type of review that we expected from your side, as you had already informed our receptionist that you would do us a bad review, because we couldn't accommodate your request to keep your room after departure time… Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewStaff where so helpful and friendly couldn’t ask for more Room was large, clean and well equipped Great location
Thanks for your top ratings and for your positive comments. Much appreciated! HPM.