Opiniones del The Preluna Hotel 4 estrellas

Thank you for sharing your feedback. We are glad you enjoyed the views, though we are sorry to hear the bed did not meet your expectations. We will look into this right away to ensure a more comfortable stay for future guests. Your input helps us improve, and we hope to welcome you back for a better experience.

Thank you for sharing your feedback. We are glad you enjoyed the views, though we are sorry to hear the bed did not meet your expectations. We will look into this right away to ensure a more comfortable stay for future guests. Your input he… Mostrar más

Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our skyroom, dinner, and pool ,your kind words mean a lot to our team. We’re sorry to learn about the issues you experienced with the air conditioning and mattress. Your comfort is very important to us, and we will have our maintenance team check the air conditioning unit in your room to ensure it’s working quietly and effectively. We’ll also review the condition of the mattress to see how we can improve the sleeping experience. We appreciate your comments, as they help us provide a better stay for all our guests. We hope to welcome you back soon for an even more comfortable visit.

Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our skyroom, dinner, and pool ,your kind words mean a lot to our team. We’re sorry to learn about the issues you experienced with the air conditioning an… Mostrar más

Thank you for sharing your feedback. We're glad you enjoyed the sea view from your room and had a pleasant experience at our restaurant and bar. We’re truly sorry to hear that some aspects of your stay did not meet your expectations. We understand your concerns about the outdoor pool and beach access. We will work to ensure this is communicated more clearly in our property description to avoid any confusion. Regarding breakfast, we strive to offer a consistent and satisfying selection, but we appreciate your input and will consider ways to introduce more variety. Your feedback helps us improve, and we hope to have the opportunity to welcome you again with an even better experience.

Thank you for sharing your feedback. We're glad you enjoyed the sea view from your room and had a pleasant experience at our restaurant and bar. We’re truly sorry to hear that some aspects of your stay did not meet your expectations. W… Mostrar más

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience. We regret that the noise from nearby work disturbed your stay and that your room did not meet expectations. Additionally, we sincerely apologize for the billing issue this is certainly not the level of service we aim to provide. Please rest assured we are investigating the double charge and will work to resolve it promptly. If you haven’t already, kindly contact us directly so we can ensure everything is corrected and make this right for you. Your experience is important to us, and we appreciate your feedback as it helps us improve.

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience. We regret that the noise from nearby work disturbed your stay and that your room did not meet expectations. Additionally, we sincerel… Mostrar más