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Reviews of Reef Hotel & Spa 4 stars

2, Victoria Road, Marsalforn, Island of Gozo, Malta, ZBG 2025 Marsalforn, Malta

#73 of 74 hotels in Marsalforn

Guests' Choice

Review score

Based on 43 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 4 September 2025

    10
    Highly recommended
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff, particularly the British receptionist is so nice friendly and helpful. The room is very nicely decorated and comfortable. The food was very good too.

    Stayed in August 2025

  • Reviewed: 1 September 2025

    10
    Looking forward for our next stay and for the spa in the winter.
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights

    N/A

    Breakfast was super and abbundant. Location is good and quite .

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Beautiful hotel. I recommend.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom door does not lock. We were in room 306

    Staff were fantastic. Breakfast was superb

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was limited and service during breakfast wasn’t good at all. They seemed understaffed.

    Facilities were comfortable and clean

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Excellent for families and those looking for a short relaxing break.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Few negatives, just cosmetic issues with building facilities which in truth still need to be ironed out in time given it is still a new structure. For example an outdoor shower by the roof top pool would be great to shower before bathing but also to rinse off after and avoid the queue of the indoor shower/toilet. But honestly the space and staff make up for it.

    No. TOP staff! Welcoming, kind, patient, helpful and observant! Room was impressively clean, spacious and well equipped, having 2 bathrooms was especially helpful. AC truly welcoming and can be regulated to comfort and needs. Room equipped with fridge and tea and coffee machine. Pool area beautiful and safe for kids, also on sight pool bar very welcoming. All Staff were very observant, patient and helpful. Bkfast was fresh and varied and great in general. Parking is available and right next to hotel. Location means you can walk to a number amenities, find copius restaurants and perfect for evening strolls. Views from room and especially the roof top pool breathtaking. Also a welcome change given that there is only one hotel in the area which is quite dated. Being allowed to make use of facilities even after check out was a massive plus.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Very comfortable brand new hotel with nice rooms and facilities a very short walk to the sea.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 8 nights
    • Submitted via mobile

    Check in was slow. Safe in room didn’t work.

    Brand new. Large room. Large bed. Very comfortable bed. Nice coffee machine in room. Very good breakfast. Happy hour cocktails

    Stayed in August 2025

  • Reviewed: 26 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice, modern hotel on a perfect location, breakfast and dinner were amazing & staff is very nice and helpful. Will definitely visit again.

    Stayed in June 2025

  • Reviewed: 23 July 2025

    10
    Just a dream
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The floors could be more clean

    Simply amazing

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    Fabulous hotel and staff. 4 stars but could easily be 5 stars.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    All was perfect

    Beautiful new Hotel in great location. Close to front 1 or 2 minute walk.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    Wonderfull, great value, amazing staff- we will be back!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 8 nights
    • Submitted via mobile

    Its a brand new hotel ( only open 2 weeks when we stayed) so there were some minor teething problems with some of the systems but the staff were improving every day and always polite if there were any delays.

    +Amazing breakfast- cooked to order +Very spacious family room for 4 with loads of storage + location great + brand new hotel so everything clean and ultra modern + great value for money + staff were so lovely and attentive + roof top pool absolutely gorgeous with brilliant views - additional adults only pool also available + poolside menu inc drinks very affordable +++The staff were absolutely lovely!

    Stayed in July 2025

  • Reviewed: 15 July 2025

    10
    Amazing ! Will def re visit
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The fact there’s still construction going on

    Amazing staff ! A massive room

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in July 2025

  • Reviewed: 29 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. It was perfect

    We had a wonderful stay here. The staff were really welcoming and super helpful. The view from the rooftop pool is stunning, the garden pool really relaxing and you must try the restaurant in the evening. It's a great base to see the island. We'd definitely come again.

    Stayed in June 2025

  • Reviewed: 4 September 2025

    5.0
    Hotel is pleasant but needs a lot of work done by the staff to improve their service and lots of teething problems assoc
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Some of the staff were unpleasant and rude . Some were not . It wasn't very well managed when things went wrong the hotel were not proactive in sorting it out and offering solutions . We were not always treated as paying guests ..

    Rooms were good clean and comfortable, nice pool area

    Stayed in September 2025

  • Reviewed: 1 September 2025

    3.0
    Total disappointment from a new and not at all cheap hotel
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 15 nights
    • Submitted via mobile

    - Nothing to dry swimsuits and towels on. Our beach towels were stinky and horrible after a couple of days and the swimsuits still wet next morning. - Toilet got regularly stuck to constantly flowing water - AC vent cover suddenly fell out off the wall one da - There was an unfinished gap in shower wall - there were wall Plugs without covers, just wires hanging out on the hallway - Uneven floor and gaps in places on the hallway - Breakfast fruits and vegetables were partially frozen - There was no separation between balcony of multiple rooms - the balkony side of the room has 2 sliding doors, one with a handle and locking possibly, one without - the wall already coming apart at the window corners.

    Hotel opened just a few months before but some things were unfinished and some already broken due to poor quality. Cleaning was good every day and well done. The Staff were also all very friendly.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    7.0
    A beautiful experience with my family.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    However, given the hotel’s ten-floor capacity, having only a small pool on the 3rd floor and a larger pool on the 10th floor does not fully meet tourist expectations, as the 10th-floor pool was often overcrowded. Overall, there is little to complain about, except that breakfast requires booking in advance and can involve long waiting times.

    This is a new hotel located in Marsalforn. The rooms are very nice and the pool area is impressive.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    7.0
    Nice and so spacious rooms
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    New and clean

    Stayed in July 2025

  • Reviewed: 17 July 2025

    5.0
    A brand new hotel with great potential and lovely staff
    • Leisure trip
    • Group
    • Family Room
    • Stayed 6 nights

    This hotel has a lot of potential. They are in the very early stages of opening, which sadly hinders the rating that most clients can give. Once we spoke with management, all the aspects of failure within the hotel were addressed to a certain extent. Sadly, many of the hotel facilities are not yet operational, such as the spa, underground parking, and the pool bar in the garden. The lift used for clients is a shared lift with staff, so many times you would find cleaning staff in the lift with you, or you'd have to wait. Towels used for the pool are brand new and ruined our swimwear, as when they were used, either fluff transferred onto your swimwear, or if wet, the colour transferred onto my white swimwear. The bathroom towels and gowns are brand new too, so they do not dry well, and also have so much fluff coming off them. The cleaning staff are mainly foreign and have no understanding of English, so very difficult for management or clients to ask for anything. They still have some construction going on, which shocked us a bit, and we were not at all pleased about it, but nothing could be done, and on one occasion, we had drilling on the same floor, but it was stopped as soon as we told management, which was good. The cleaning staff were very noisy early morning, yet again it was dealt with. This hotel is nice and I'm sure once these teething problems are dealt with will be a brilliant place to stay in and we will return. We would like to thank Mr Marco Abdilla and Mrs Michealle Oakes for their understanding and taking on board all we complained about. They totally understood where we complained and agreed at all times and did their best to fix issues where they could. We wish them and the hotel all the success in the future Alex & Theresa Attard

    Brand new hotel . Staff were very friendly and accepting of the complaints we made.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    7.0
    Nice hotel but didn’t seem ready to open
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel just opened so understandably there are growing pains. The room wasn’t turned over after the first night, the food at the restaurant took a while to be served despite there being just a few tables of people, the rooftop bar wasn’t open. Towels and plates didn’t seem to be cleaned prior to using them; the towels had that chemically-new smell, not a clean smell. To top it all off whilst looking for my child’s car in the bed I found a dental floss pick in the bed (not ours). When I casually mentioned this to the reception staff they were completely unbothered about it.

    The food was tasty, the roof top pool is lovely and family friendly, the rooms were spacious for a family of 4. The restaurant has a food menu for kids and even babies (puree options pricey but available). There are soaps and lotion for kids in the room. The restaurant staff were really lovely, accommodating and helpful!

    Stayed in July 2025

  • Reviewed: 5 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was not yet ready to receive patrons

    New hotel with very good surroundings

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    It was a wonderful experience, with welcoming staff and lovely spacious rooms.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The main pool was at times quite crowded.

    When I booked through booking.com i had the impression that the breakfast was included in the price. Alas it wasn't so. So I had to pay extra. Notwithstanding, it was worth doing so since breakfast is very lavish at the hotel.

    Stayed in July 2025

  • Reviewed: 14 August 2025

    7.0
    Great place . Really good staff . Would go back
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Good took too long to serve . Crazy food wait times for very simple things .

    Great place . Great people

    Stayed in August 2025

  • Reviewed: 3 September 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

Showing 1 – 25

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