Reviews of Hotel Ta' Cenc & Spa 5 stars
Cenc Street, SNT 9049 Sannat, Malta
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Reviewed: 1 September 2025 · Stayed in June 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe grounds, the pools, the spa and the cute individual rooms. Plus the restaurant was fantastic!!! We also loved the kitties, so much personality. Had fantastic massages at the spa. Property was fantastic.
The only complaint i had was super minor, our plugs in the room actually were regular EU plugs but we read all electronics/plugs were UK. So we had to circle charging around one or two outlets. Most Eu guests probably love the option- as US guests we were unprepared.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location is stunning the landscaping lovely. 3 good pools.
Very run down in places we had to change rooms as the bathroom window fell out when we opened it . Fixtures and fittings old and worn out dates decor. Not so great service from staff in some respects though they let us use the facilities the day we were leaving Some public facilities at the hotel like toilets are not kept clean Food at the restaurant in the evening was poor and overpriced. Il Kantra restaurant food incredibly basic and bland but once again stunning location
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in June 2025
Verified reviewQuite
Property needs update. Front doors of rooms. Gluten free breakfast is very poor
Dear MARIKA, Thank you for sharing your feedback with us! We are so pleased to hear that you enjoyed some of the positive aspects of the hotel. However, we also truly appreciate your constructive comments about the issues which you faced during your stay. We apologize that certain criteria didn’t meet your expectations, and we are actively addressing these concerns to ensure a better experience moving forward. We would love the opportunity to welcome you back soon. Thanks & Regards, Eman Abela General Manager
Dear MARIKA, Thank you for sharing your feedback with us! We are so pleased to hear that you enjoyed some of the positive aspects of the hotel. However, we also truly appreciate your constructive comments about the issues which you faced d… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewAmazing Views and the Hotel is very clean Really enjoyed the indoor/Outdoor pool especially at night
Nothing
Dear Hubert, Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that you had such a pleasant stay. It brings us great joy to know that our team’s hard work contributed to making your stay special. We hope to have the pleasure of welcoming you back soon. Thanks & Regards, Eman Abela Hotel Ta’Cenc & Spa
Dear Hubert, Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that you had such a pleasant stay. It brings us great joy to know that our team’s hard work contributed to making your… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe ambience, the serenity of the venue
Improvements recommended in the rooms and breakfast offering, in line with the five star status
Dear BRIAN, Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that you had such a pleasant stay. It brings us great joy to know that our team’s hard work contributed to making your stay special. We also appreciate your suggestions and always looking for ways to enhance our services, and your input will be taken into consideration for future improvements. We hope to have the pleasure of welcoming you back soon. Thanks & Regards, Hotel Ta’Cenc & Spa
Dear BRIAN, Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that you had such a pleasant stay. It brings us great joy to know that our team’s hard work contributed to making your … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe pool was great, it would be good if they had some sort of pool service for drinks and food with a QR code. The breakfast is very good and the rooms are a good size, excellent wifi.
I think it's such a shame that the terrace is empty in the evenings - on some nights there were musicians there and nobody to hear them. I think they should consider serving food on the terrace in the evenings and maybe having pizza or cocktail nights etc to encourage people to be on the terrace in the evenings/
Dear Cressida, Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that you had such a pleasant stay. It brings us great joy to know that our team’s hard work contributed to making your stay special. We also appreciate your suggestions and always looking for ways to enhance our services, and your input will be taken into consideration for future improvements. We hope to have the pleasure of welcoming you back soon. Thanks & Regards, Eman Abela Hotel Ta’Cenc & Spa
Dear Cressida, Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that you had such a pleasant stay. It brings us great joy to know that our team’s hard work contributed to making yo… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewI have been staying at the hotel for the last 25 years, visiting once or more every year. I wish to highly commend both Luke (at front office, young Maltese man but not sure I got the name right) and veteran David from F&B, for their professionalism, customer focus, and attention to detail. I have significant experience managing business and people for decades so do not take such criticism lightly. They are assets. Saturday night buffer a fantastic idea, with the food and ambience outstanding.
Pillows were very uncomfortable.
Dear Andrew, Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that you had such a pleasant stay. It brings us great joy to know that our team’s hard work contributed to making your stay special. We hope to have the pleasure of welcoming you back soon. Thanks & Regards, Eman Abela Hotel Ta’Cenc & Spa
Dear Andrew, Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that you had such a pleasant stay. It brings us great joy to know that our team’s hard work contributed to making your… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe hotel is very quiet and beautiful
The rooms and hotel in general needs maintenance Staff are overworked and service may decrease when there are a lot of guests
Dear Maria, Thank you for sharing your feedback with us! We are so pleased to hear that you enjoyed some of the positive aspects of the hotel. However, we also truly appreciate your constructive comments about the issues which you faced during your stay. We apologize that certain criteria didn’t meet your expectations, and we are actively addressing these concerns to ensure a better experience moving forward. We would love the opportunity to welcome you back. Thanks & Regards, Eman Abela Hotel Ta’Cenc & Spa
Dear Maria, Thank you for sharing your feedback with us! We are so pleased to hear that you enjoyed some of the positive aspects of the hotel. However, we also truly appreciate your constructive comments about the issues which you faced du… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewIt was very peaceful and quiet. Great place to relax and destress
Evenings are a bit boring. Just 1 restaurant available, and it doesn’t have a variety of food. Also no entertainment or some soft music.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe indoor to outdoor pool.
Some breakfast items from the self-service buffet are beyond the reach of those with mobility impairment.
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was great. The pool were very claen, and nice environment
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewLocation
Lack of upkeep
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe location and pool areas were good and enjoyable.
The room fell short of the expected five-star standard. Basic amenities and toiletries typically provided in such hotels were absent. Breakfast was disappointing, with limited and unappealing choices. Unfortunately, flies and fruit flies were present around much of the food on display — an issue that could have been easily avoided by using protective covers. Overall service reflected a lack of staff training, with no visible management presence to oversee operations.
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewThe pool area was very quiet and relaxing. The breakfast offered a wide variety of food. The room is very spacious and clean.