Reviews of C Rodrigues Mourouk 4 stars
Pate Reynieux, Anse Mourouk, Port South East, Rodrigues Island, Mauritius
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Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewWhat a great place! We all loved it and the staff were all very helpful, a particular mention to Henry in the restaurant, he was fabulous!
Perhaps a little more variety at dinner buffet.
Dear Valued Guest, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your stay and that our team, especially Henry, made a positive impression. We appreciate your feedback regarding the dinner buffet and will take it into consideration. We look forward to welcoming you back soon! C Rodrigues Mourouk Team!
Dear Valued Guest, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your stay and that our team, especially Henry, made a positive impression. We appreciate your feedback regarding the dinner buffet … Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe staff were all very helpful and there was always a smile on their face. Typically of Rodrigues people. Hats off !!! Also there is a consciousness on the environment from the people for their country.
Missing/uninteresting films to watch on TV
Dear Valued Guest, Thank you for your lovely words! We're delighted you felt the warmth and helpfulness of our team — your kind mention truly means a lot. We're also glad you appreciated the care shown for our environment. We take note of your comment about the TV content and will look into improving the selection. We hope to see you again soon! C Rodrigues Mourouk!
Dear Valued Guest, Thank you for your lovely words! We're delighted you felt the warmth and helpfulness of our team — your kind mention truly means a lot. We're also glad you appreciated the care shown for our environment. We take… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewBreakfast and dinner were good. The restaurant staff, especially the F&B manager and the Supervisor were very friendly and helpful.
Pathways at night are not well lit at some places.
Dear Valued Guest, Thank you for sharing your experience with us. We're happy to hear that you enjoyed both breakfast and dinner, and that our restaurant team — especially the F&B Manager and Supervisor — made a positive impression with their friendliness and support. We also appreciate your comment regarding the lighting along the pathways at night. Your feedback is important, and we will review this to see how we can improve safety and visibility for our visitors. We hope to have the pleasure of welcoming you again in the future. C Rodrigues Mourouk Team.
Dear Valued Guest, Thank you for sharing your experience with us. We're happy to hear that you enjoyed both breakfast and dinner, and that our restaurant team — especially the F&B Manager and Supervisor — made a positive impression… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewThe dinners were spectacular, and breakfast was ok even if they repeated mostly the same 2-3 fruits every day and their bread was far from Mauritius standards. The staff was super helpful always, accommodating our needs with small children, and the manager went out of his way more than once to make sure we were not disappointed! We truly appreciated his effort. The decor is bright and colourful, the beds are comfortable, and the games are great for families and friends of all ages, especially good in the evenings. The kids club staff was also wonderful and our 5 year old absolutely loved his time with them, and the yoga instructor was a joy to be around!
The boat house staff was sleepy to say the least, they didn't seem too happy to see people show up for anything, but they did oblige as needed. On the sunniest day of our stay, with the least wind, there was only one guy there saying they had to cancel all activities and couldn't lend any material "due to weather warning". Couldn't even explain to me what the warning was - seemed like an excuse more than anything... The hotel manager had sorted a boat outing outing for us so we still made the most of it, even if we had to pay extra for it. The kiting is truly spectacular and the kite instructors were great, but it really is a pure kiting spot - the snorkelling requires a boat journey that makes you reliant on the not-so-keen boat house staff. You also can't use any of the other water equipment when the wind blows (or doesn't but there is "weather warning..."). Also worth noting that the hotel has doubled in number of rooms since they took the aerial photo available on Booking - so expect a lot more houses/rooms in front of the ocean view rooms, and more people on a busy day.
Dear Valued Guest, Thank you for your detailed feedback — we're glad your stay was enjoyable overall. It’s a pleasure to hear that the dinners, family-friendly atmosphere, and care from our team, especially the kids club and yoga instructor, made a positive impact. Your appreciation of our manager’s dedication is truly valued. We’ve noted your suggestions regarding breakfast variety and the boathouse service. We're sorry for the inconvenience and will be addressing these points to improve clarity and guest experience moving forward. We’re delighted the kitesurfing and instructors stood out. Thank you again for your insights. We hope to have the chance to welcome you back. C Rodrigues Mourouk Team
Dear Valued Guest, Thank you for your detailed feedback — we're glad your stay was enjoyable overall. It’s a pleasure to hear that the dinners, family-friendly atmosphere, and care from our team, especially the kids club and yoga inst… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewRecently renovated. Very friendly staff.
Dear Valued Guest, Thank you for your kind words! We're delighted to hear you enjoyed the recent updates and that our team made you feel welcome. We hope to have the pleasure of seeing you again soon at C Rodrigues Mourouk! C Rodrigues Mourouk Team!
Dear Valued Guest, Thank you for your kind words! We're delighted to hear you enjoyed the recent updates and that our team made you feel welcome. We hope to have the pleasure of seeing you again soon at C Rodrigues Mourouk! C Rodrigu… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewIt was quite, clean, the food was very good.
The room is too small, some servants were too slow, maybe because not everybody speaks English fluently. There is not sufficient interaction for the guests.
Dear Valued Guest, Thank you for your feedback. We’re pleased you enjoyed our cleanliness, quiet atmosphere, and food. We regret any inconvenience caused by the service delays and language barriers, and we appreciate your note on guest interaction—we’ll work to improve. We hope to welcome you back soon. C Rodrigues Mourouk Team!
Dear Valued Guest, Thank you for your feedback. We’re pleased you enjoyed our cleanliness, quiet atmosphere, and food. We regret any inconvenience caused by the service delays and language barriers, and we appreciate your note on guest int… Show more
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewEverything, the food, drinks, reception lounge, room, the shower, the free early check-in without even requesting for one and the late check-out. Everything was great. Highly recommended place.
Dear Valued Guest, Wow—thank you for this glowing review! We’re overjoyed to hear that everything hit the mark for you, from the dining and drinks to your room, the shower, and even the little extras like early check-in and late check-out. It’s our goal to make every stay seamless and memorable, so your feedback truly warms our hearts. Knowing you’d highly recommend us is the best compliment we could ask for! We can’t wait to welcome you back for another flawless stay. C Rodrigues Mourouk Team!
Dear Valued Guest, Wow—thank you for this glowing review! We’re overjoyed to hear that everything hit the mark for you, from the dining and drinks to your room, the shower, and even the little extras like early check-in and late check-out.… Show more
Reviewed: 5 March 2025 · Stayed in January 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewThe big disappointment was the bar in the evening after dinner. Full of screaming children and the music was so loud and crap the barmen couldn't hear your order. The transfer from the airport at 65 euro each way was a rip off.
Dear Valued Guest, Thank you for sharing your feedback. We're truly sorry to hear about your disappointment with the bar atmosphere after dinner and the transfer pricing. Your concerns have been noted, and we regret that these aspects did not meet your expectations. Rest assured, we will relay this to the relevant teams to explore ways to enhance the experience for our guests. We appreciate you taking the time to share your thoughts. C Rodrigues Mourouk Team!
Dear Valued Guest, Thank you for sharing your feedback. We're truly sorry to hear about your disappointment with the bar atmosphere after dinner and the transfer pricing. Your concerns have been noted, and we regret that these aspects… Show more
Reviewed: 3 January 2025 · Stayed in November 2024
Verified reviewEverything was great! I just want to mention Michelle at the Reception, Christopher at the Bar, as well as the hotel manager Guito
Dear Valued Guest, Thank you so much for your kind words! We’re delighted to hear that everything went smoothly during your stay. Michelle at Reception, Christopher at the Bar, and Guito, our hotel manager, will be thrilled to know they made such a positive impact on your experience. We truly appreciate you taking the time to highlight their efforts. We hope to welcome you back soon for another unforgettable stay! C Rodrigues Mourouk Team!
Dear Valued Guest, Thank you so much for your kind words! We’re delighted to hear that everything went smoothly during your stay. Michelle at Reception, Christopher at the Bar, and Guito, our hotel manager, will be thrilled to know they m… Show more
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewVery friendly people especially Purcy
At check-in, I was informed that I would need to pay an additional, exorbitant fee per person for a so-called Gala Night on December 24th. This was particularly frustrating because I had already paid for the Half Board option, which explicitly includes dinners, and this surcharge was not disclosed at the time of booking. Naturally, I declined the offer and suggested an alternative—swapping the dinner for a lunch on the following day instead. On the day of check-out, I discovered, much to my dismay, that the festive menu for December 24th did not require any supplements for Half Board guests. It turns out that the Christmas Eve dinner was already included in the package I had paid for. This revelation left me feeling both disappointed and misled. While the hotel itself might have its merits, this incident cast a shadow over my stay and has left me hesitant about recommending it to others.
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are genuinely sorry to learn that your experience regarding the Gala Night fee did not meet your expectations. We understand how important it is for guests to have clear and transparent information. We had confirmation that an email was sent before your stay to inform you of the additional fee for the Gala Night on December 24th. Additionally, this was discussed by our manager during your arrival, with the event details and costs explained. We offered a complimentary lunch the following day as a gesture of goodwill. We also confirm that the Christmas Eve dinner will have a supplement even if you are on the Half Board package. We regret any misunderstanding and sincerely apologize if our communication did not fully meet your expectations. Your insights are invaluable to us, as they guide us in refining our services and ensuring a better experience for all our guests. While we are saddened to hear that this situation has impacted your perception of our establishment, we hope you might give us another opportunity to welcome you back and provide a truly memorable stay in the future. C Rodrigues Mourouk Team
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are genuinely sorry to learn that your experience regarding the Gala Night fee did not meet your expectations. We understand how important it is for guest… Show more
Reviewed: 5 December 2024 · Stayed in November 2024
Verified reviewReviewed: 25 November 2024 · Stayed in November 2024
Verified reviewLovely resort. All needs cared for by exceptionally caring and friendly staff. Food excellent both in variety and quality. Rooms very comfortable and spacious.
Prices of anything not included in the bookings - refering mostly to drinks. unfortunate with weather as cyclone disallowed the water activities we had planned for.
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our resort, and that our team made you feel so well taken care of. It's wonderful to know that the food, rooms, and service all exceeded your expectations. We’re sorry that the weather didn’t cooperate and that the cyclone affected your planned water activities. We truly hope to welcome you back soon for a chance to experience everything C Rodrigues Mourouk has to offer under sunnier skies! C Rodrigues Mourouk Team!
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our resort, and that our team made you feel so well taken care of. It's wonderful to know that the food, rooms, and service all excee… Show more
Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewThe Breakfast was amazing and what do I tell you about the staff. Amazing through and through. Steward is a five star service person. Vanessa at the reception was a joy to converse with. There is also Christopher, Christopher and Kevans who were always happy to assist with a smile. What warmed our heart is the extra mile they went to cater for lunch and breakfast in the room during the Cyclonic conditions! For the lunch they didn't have to but they did at no extra costs for the client. If you want a hotel which has your back you made the right choice.
Dear Valued Guest, Thank you so much for this amazing review! We're beyond happy that you had such a great time with us. Your shout-out to our breakfast and, of course, our fantastic team just made our day! Steward, Vanessa, Christopher, and Kevans will be doing happy dances after reading your kind words. We're so glad they made your stay even more special, and we're thrilled that we could go the extra mile during the cyclonic conditions to make sure you felt taken care of. No extra charge, just extra love! Thanks for choosing us – we can't wait to welcome you back for another round of good vibes and great memories! C Rodrigues Mourouk Team!
Dear Valued Guest, Thank you so much for this amazing review! We're beyond happy that you had such a great time with us. Your shout-out to our breakfast and, of course, our fantastic team just made our day! Steward, Vanessa, Christoph… Show more
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewRoom was clean and comfortable. Staff very friendly and helpful. Food was excellent.
Lack of parasols on the beach.
Dear Valued Guest, Thank you for your lovely feedback! We're delighted to hear you had a wonderful and relaxing stay, enjoyed the clean and comfortable room, the excellent food, and the friendliness of our team. We appreciate your note about the parasols on the beach and will certainly take it into account as we strive to enhance our guests’ experience. Looking forward to welcoming you back soon! C Rodrigues Mourouk.
Dear Valued Guest, Thank you for your lovely feedback! We're delighted to hear you had a wonderful and relaxing stay, enjoyed the clean and comfortable room, the excellent food, and the friendliness of our team. We appreciate your no… Show more
Reviewed: 11 November 2024 · Stayed in November 2024
Verified reviewNice friendly staff. Great location with nice rooms.
Dear Valued Guest, Thank you for your kind words! We're delighted to hear you enjoyed our hotel's beachfront location and that our team made a positive impression. It was a pleasure to host you, and we hope to welcome you back soon for another great stay! C Rodrigues Mourouk Team!
Dear Valued Guest, Thank you for your kind words! We're delighted to hear you enjoyed our hotel's beachfront location and that our team made a positive impression. It was a pleasure to host you, and we hope to welcome you back soon… Show more
Reviewed: 8 November 2024 · Stayed in November 2024
Verified reviewReviewed: 30 October 2024 · Stayed in October 2024
Verified reviewReviewed: 11 October 2024 · Stayed in October 2024
Verified reviewManager and all staff from catering, reception, cleaners and bar attendance went above and beyond, very friendly and attentive to our needs
there's nothing not to like, excellent services
Dear Valued Guest, Wow, what an amazing review! We're absolutely thrilled to hear that our manager and the entire team—from catering, reception, and cleaners to our awesome bar staff—went above and beyond to make your stay exceptional! They really do aim to please, and we're glad it showed. It’s music to our ears that you found nothing not to like! Thank you so much for your kind words, and we can’t wait to welcome you back for more excellent service and fun times! C Rodrigues Mourouk Team!
Dear Valued Guest, Wow, what an amazing review! We're absolutely thrilled to hear that our manager and the entire team—from catering, reception, and cleaners to our awesome bar staff—went above and beyond to make your stay exceptional!… Show more
Reviewed: 1 October 2024 · Stayed in September 2024
Verified reviewReviewed: 29 September 2024 · Stayed in August 2024
Verified reviewReviewed: 26 September 2024 · Stayed in August 2024
Verified reviewFood was delicious and the staff super friendly
The place is on windy side of the island. Unable to do any waterspouts weather not permitting
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the delicious food and found our staff to be super friendly. Providing exceptional service is a priority for us, and your kind words will surely motivate our team. We understand that being on the windier side of the island, especially during the winter season, can sometimes make it difficult to enjoy water sports. We appreciate your understanding and hope that you still had the chance to relax and enjoy the beautiful surroundings. We hope to welcome you back in the future for another enjoyable stay, and perhaps the weather will be more accommodating for your preferred activities! C Rodrigues Mourouk Team!
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the delicious food and found our staff to be super friendly. Providing exceptional service is a priority for us, a… Show more