Hodnocení – Constance Belle Mare Plage 5 hvězdiček

Vážený Michale, děkujeme za vaši zpětnou vazbu. Omlouváme se za nepříjemnosti, které jste během svého pobytu zažil, zejména pokud jde o podmínky moře a zápach v pokoji. Pobřežní prostředí Mauricia může někdy vést k zvýšenému hromadění mořských řas a silnějším vlnám, zejména během určitých ročních období. Náš tým usilovně pracuje na údržbě plážové oblasti, ale nepředvídatelnost přírody může občas ovlivnit podmínky pro plavání. Pokud jde o zatuchlý zápach ve vašem pokoji, bereme takové obavy velmi vážně. Tento jev je způsoben kondenzací vlivem vysoké vlhkosti. Vždy doporučujeme našim hostům, aby nenechávali dveře otevřené, zatímco je klimatizace zapnutá. Nicméně, chtěli byste vědět, že probíhaly denní zásahy k jejich kontrole. Jsme odhodláni poskytovat našim hostům pohodlné prostředí. Vaše zpětná vazba byla předána našemu údržbářskému týmu, aby bylo zajištěno, že takové problémy budou okamžitě řešeny. Doufáme, že budeme mít v budoucnu příležitost vás znovu přivítat a poskytnout vám lepší zážitek. S pozdravem, Gert Puchtler Generální ředitel

Vážený Michale, děkujeme za vaši zpětnou vazbu. Omlouváme se za nepříjemnosti, které jste během svého pobytu zažil, zejména pokud jde o podmínky moře a zápach v pokoji. Pobřežní prostředí Mauricia může někdy vést k zvýšenému hromadění moř… Zobrazit více

Dear Katzka, Thank you for sharing your feedback with us regarding your recent stay at Constance Belle Mare Plage. We appreciate both your compliments and your valuable insights. We are pleased to hear that you found our staff always smiling and helpful, and that you enjoyed the excellent food with a vast selection for breakfast. It's heartening to know that the variety of restaurants and evening entertainment options met your preferences. We also appreciate your understanding of the pool etiquette and your acknowledgment of our efforts to maintain a serene atmosphere. However, we regret that your initial experience with the first room fell short of expectations. Please accept our sincere apologies for any inconvenience caused by the condition of the room on the ground floor. Your feedback is crucial in helping us address areas for improvement, and we are glad that our team was able to promptly assist you by relocating you to a newer and more satisfactory room. We understand the importance of maintaining our accommodations to the highest standards, and your comments regarding the condition of the first room have been duly noted. Our commitment to providing a comfortable and pleasant stay for our guests is unwavering, and we will use your feedback to reinforce our efforts in this regard. Thank you for bringing these matters to our attention, and we sincerely hope that, despite the initial hiccup, you were able to enjoy the rest of your stay with us. We value your feedback and look forward to the opportunity to welcome you back for an improved and delightful experience in the future. Warm regards, Gert Puchtler I General Manager

Dear Katzka, Thank you for sharing your feedback with us regarding your recent stay at Constance Belle Mare Plage. We appreciate both your compliments and your valuable insights. We are pleased to hear that you found our staff always smil… Zobrazit více

Dear Jakub, Warm greetings from Constance Belle Mare Plage Thank you for choosing to stay at our resort and for sharing your beautiful review. I am glad to read that you have had an enjoyable stay and that all the facilities and services were to your holiday convenience. Thank you so much for your appreciation of the friendliness and can do attitude of the team. It was a pleasure for them to be at your service. I look forward to the pleasure of welcoming you again soon. Best regards Gert Puchtler I General Manager

Dear Jakub, Warm greetings from Constance Belle Mare Plage Thank you for choosing to stay at our resort and for sharing your beautiful review. I am glad to read that you have had an enjoyable stay and that all the facilities and services we… Zobrazit více

Dear Jana, Warm greetings from Constance Belle Mare Plage Thank you so much for choosing our resort and for taking the time to share your experience. I want you to know that it was a pleasure for the team to be at your service. I have taken note of your comments and apologize for the inconvenience. You may rest assured that I will take those personally with the head of section concerned for improvement. I know this time it may have been hectic, but I can assure you that it is not always like this and surely next year it will be much smarter enjoying a Constance Holidays. I sincerely hope to have the pleasure to welcome you again home soon. Kind regards. Gert Puchtler I General Manager

Dear Jana, Warm greetings from Constance Belle Mare Plage Thank you so much for choosing our resort and for taking the time to share your experience. I want you to know that it was a pleasure for the team to be at your service. I have take… Zobrazit více

Dear Tereza, Warm greetings from Constance Belle Mare Plage I would like first to thank you for choosing to stay at our resort and for taking the time to share your feedback. Thank you for your appreciation of the hotel and the beautiful impression. However, I am disappointed to note that you did not live up to your expectations. I am so sorry you have left the hotel with this kind of impression. At least if you would have approached any member of the management team, I am sure you would have seen another aspect of the hotel. I sincerely apologise for any inconvenience that may have been caused and hope if you come back to the Island, I will have the pleasure to welcome you personally. Kind regards Gert Puchtler I General Manager

Dear Tereza, Warm greetings from Constance Belle Mare Plage I would like first to thank you for choosing to stay at our resort and for taking the time to share your feedback. Thank you for your appreciation of the hotel and the beautiful im… Zobrazit více