Reviews of Element Bay 5 by Host Agents
Apart 5, Element Bay 1, Block A, Cap Malheureux, Bain Boeuf, Cap Malheureux, Mauritius
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewLocation Size of apartment Layout of apartment Balcony and pool
Light furnishings and floor tiles get dirty very quickly
Thank you for your wonderful review, Suna! We're so glad to hear that you had a lovely family Christmas holiday and enjoyed the location, size, and layout of the apartment, as well as the balcony and pool. We appreciate your feedback regarding the light furnishings and floor tiles, and we will certainly look into ways to address this. We hope to welcome you and your family back for another enjoyable stay!
Thank you for your wonderful review, Suna! We're so glad to hear that you had a lovely family Christmas holiday and enjoyed the location, size, and layout of the apartment, as well as the balcony and pool. We appreciate your feedback re… Show more
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewThe lady in charge was very approachable and did a great job. She answered all our questions and sent someone around because the showers did not work properly. The apartment was clean and very spacious, comfortable, and well furnished. There is plenty of space in the master bedroom, a great walk-in wardrobe. Good location.
Our apartment was located directly at a very busy and very noisy road. Traffic all through the night. There are other apartments further back, probably a lot more quiet. Water pressure in the showers are pretty weak, and it takes a very long time for the water to actually turn warm. Lighting in the bathroom was quite weak.
Thank you for your detailed feedback and for highlighting both the positives and areas for improvement, Barbara. We’re so glad you found the apartment clean, spacious, and comfortable and appreciated the approachable assistance provided by our team. We understand your concerns regarding the noise from the busy road, water pressure, and lighting in the bathroom. We are actively exploring solutions to improve these aspects and make future stays more enjoyable for our guests. Thank you for taking the time to share your experience. Your input helps us refine our offerings, and we hope to have the opportunity to welcome you back in the future to an even better stay!
Thank you for your detailed feedback and for highlighting both the positives and areas for improvement, Barbara. We’re so glad you found the apartment clean, spacious, and comfortable and appreciated the approachable assistance provided by … Show more
Reviewed: 20 November 2024 · Stayed in October 2024
Verified reviewAppartement very confortable
The swimming pool is note secure, whith water who get of by the skimmer and arrived in the local technic near electricity
Thank you for your feedback, Arnaud. We're glad to hear you found the apartment comfortable and enjoyable. We appreciate your observation regarding the swimming pool and take safety very seriously. This matter will be investigated and addressed promptly to ensure the highest safety standards are maintained. Thank you for bringing it to our attention, and we hope to welcome you back in the future!
Thank you for your feedback, Arnaud. We're glad to hear you found the apartment comfortable and enjoyable. We appreciate your observation regarding the swimming pool and take safety very seriously. This matter will be investigated and a… Show more