Reviews of Le Grand Bleu Hotel 3 stars
Coastal Road, 00000 Trou aux Biches, Mauritius
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Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewWe had a wonderful 11-night stay! The room was clean and comfortable, and dinners were consistently delicious. The hospitality, especially on our first day, really stood out and made us feel at home. The location is excellent — close to everything we needed. We also appreciated the fair drink prices. A great experience overall, and we'd happily return!
That said, there were a few drawbacks. The breakfast became quite monotonous over such a long stay. On a few occasions, staff seemed impatient, frequently presenting the bill before we were ready. We also had a disappointing dinner when we invited friends to the restaurant — which was unfortunate. We were charged for items that we did not receive. Parking was another challenge, as I was asked to leave my car in the street more than once, with no offer to move it later when better parking became available.
Dear Jody, Thank you so much for taking the time to share your detailed feedback following your 11-night stay with us. We're thrilled to hear that you had an overall wonderful experience — especially that you found the room clean and comfortable, enjoyed our dinners, and felt welcomed by our hospitality. It's also great to know that our location and fair drink pricing added to the enjoyment of your stay. That said, we truly appreciate your constructive feedback on the areas where we fell short. We're sorry to hear that breakfast became repetitive over your extended stay — your comments will help us explore ways to add more variety for long-term guests. We also regret the experience you had during your dinner with friends, as well as the billing error; this is certainly not the standard we aim for, and we’ll be addressing it with our team. Your comments about staff attentiveness and parking are also noted. We understand how important it is to feel fully accommodated, and we apologize for the inconvenience caused. We'll be reviewing our approach to these matters to ensure a more seamless experience in the future. It means a lot that, despite these drawbacks, you’d still be happy to return. We’d love the opportunity to welcome you back and provide an even better stay next time. Regards, Toshitaa, Guest Relation Officer
Dear Jody, Thank you so much for taking the time to share your detailed feedback following your 11-night stay with us. We're thrilled to hear that you had an overall wonderful experience — especially that you found the room clean an… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewThe hotel is well located, right across from one of the most beautiful beaches in Mauritius. The room was clean and comfortable. The food was good with a nice open buffet, and there was a warm, friendly atmosphere in the restaurant. The hotel has two swimming pools, both well maintained and enjoyable. The staff were friendly and helpful.
The room wasn’t as modern as the photos shown online. Water wasn’t included with meals—we only received one bottle at check-in, and after that had to buy it from the bar at a much higher price. Nearby shops weren’t within walking distance, which made this a bit inconvenient.
Dear Nina, Thank you for taking the time to share your experience with us. We’re so pleased to hear that you enjoyed our beautiful beachfront location, comfortable room, well-maintained swimming pools, and the warm atmosphere in our restaurant. It's also wonderful to know that our team made a positive impression with their friendliness and helpfulness. We appreciate your honest feedback regarding the room’s appearance and the water policy. We understand how important it is for the room to match expectations based on online photos, and we’ll review this to ensure better alignment in the future. Regarding the water, we regret any inconvenience this caused and will certainly take your comments into consideration as we continue to improve our guest experience. Thank you again for your helpful suggestions. We hope to welcome you back in the future for an even more enjoyable stay. Best Regards, Toshitaa, Guest Relation Officer
Dear Nina, Thank you for taking the time to share your experience with us. We’re so pleased to hear that you enjoyed our beautiful beachfront location, comfortable room, well-maintained swimming pools, and the warm atmosphere in our resta… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewPerfect location, supper food was a bit oily
Dinner, food bit oily
Dear Johns, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our location and had a pleasant visit overall. We appreciate your honest comments about the food being a bit oily your input is valuable, and we’ll be sure to pass this along to our kitchen team so we can make improvements. We’re always looking for ways to enhance our guests' experience, and your feedback helps us do just that. We hope to have the pleasure of welcoming you back again soon! Toshitaa, Guest Relation Officer.
Dear Johns, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our location and had a pleasant visit overall. We appreciate your honest comments about the food being a bit oily your input … Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewThe staff at diner.
waiting for a long time at the reception and the receptionist take care of a family who arrived after us as she knows them. Its quite unfair as we waiting for quite 1 hour
Dear Stephanie, Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with the diner staff. However, we sincerely apologize for the delay at the reception and the situation you experienced with the receptionist. This is certainly not the level of service we strive to provide, and we understand your frustration. Your feedback is important to us, and we will address this matter with the team to ensure better service in the future. We truly appreciate your patience and hope to have the opportunity to serve you better next time. Toshitaa, Guest Relation Officer
Dear Stephanie, Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with the diner staff. However, we sincerely apologize for the delay at the reception and the situation you experienced w… Show more
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewI liked the location - cross the road and u r at the beach
my room was so far from reception
Dear Nahida, Thank you for your feedback. We appreciate that you enjoyed location and the beach at our hotel. We apologize if any trouble arise during your stay. Room allocations are done according to room reservations. We are thrilled to welcome you back again and hope we can allocate you a room near the reception. Toshitaa, Guest Relation officer.
Dear Nahida, Thank you for your feedback. We appreciate that you enjoyed location and the beach at our hotel. We apologize if any trouble arise during your stay. Room allocations are done according to room reservations. We are thrilled … Show more
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewMaybe the view from the restaurant
The security was very rude. The bed sheet was dirty The mattress was place upside down where we got a lot of inconvenience to sleep. Where in the middle of the night we had to turn the mattress in the right position. The body wash in the shower had a foul smell. No swimming towel available when asked this happened twice
Dear Mr Vimal Gupta, Thank you for your feedback. We apologize for the inconvenienced caused during your stay. Should you have informed us at the reception we could have changed your room to have a better experienced. We are sorry again. Hope to see you again at Le Grand Bleu for a wonderful experienced. Toshitaa, Guest Relation Officer.
Dear Mr Vimal Gupta, Thank you for your feedback. We apologize for the inconvenienced caused during your stay. Should you have informed us at the reception we could have changed your room to have a better experienced. We are sorry again.… Show more
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewThe rooms were always well cleaned and the property was very clean and well maintained. The staff were always so welcoming and kind
The TV channels were not working
Dear Mr Fokeerbux, Thank you for your feedback. We are happy to hear that you liked the room and our staffs. We apologize for the inconvenienced about the TV. We hope to see you again at Le Grand Bleu Hotel for another better experienced. Toshitaa, Guest Relation Officer
Dear Mr Fokeerbux, Thank you for your feedback. We are happy to hear that you liked the room and our staffs. We apologize for the inconvenienced about the TV. We hope to see you again at Le Grand Bleu Hotel for another better experien… Show more
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewLocation and the breakfast was also ok.
Internet didn't work really good, especially in the room. The staff was ok, but some of them a little bit unfriendly and unfair. We asked about a taxi and they said a price, but then we paid more and the taxi driver was unpolite and not nice with us.
Dear Giacinta, Thank you for your feedback. We apologize for the inconvenience caused during your stay. Please rest assure our staff treats and gives each guest with the same service and respect. Regarding the taxi, the price from Trou aux Biches to Flic en Flac was indeed Rs 2500 not Rs 1600. I am deeply sorry for the misunderstanding. We hope to see you again at le Grand Bleu to have a wonderful experience. Toshitaa, Guest Relation Officer
Dear Giacinta, Thank you for your feedback. We apologize for the inconvenience caused during your stay. Please rest assure our staff treats and gives each guest with the same service and respect. Regarding the taxi, the price from Trou au… Show more
Reviewed: 23 April 2024 · Stayed in April 2024
Verified reviewThe family unit was very comfortable with two children, the breakfast was great (best omlette in Mauritius, nice fruits and pancakes among many other options). The kids enjoyed the two pools very much, and the staff was very friendly, polite and helpful, we got very good travel tips from the manager. We would love to go back to this hotel on our next journey.
Dear Mr/Mrs Gbor,We thank you for your stay at Le Grand Bleu Hotel. We take good notes for your appreciation and feedback. we hope to have you again soon at Le Grand Bleu Hotel for a better experience. With best regards, The Management
Reviewed: 2 April 2024 · Stayed in March 2024
Verified reviewAmazing and kind staff, beautiful accommodation near the beach, very rich and tasty breakfast and dinner. We will remember this stay for a long time. We will be happy to return in the future.
Dear Mr/Mrs Jakub,We thank you for your stay at Le Grand Bleu Hotel. We take good notes for your appreciation and feedback. we hope to have you again soon at Le Grand Bleu Hotel for a better experience. With best regards, The Management
Reviewed: 18 March 2024 · Stayed in March 2024
Verified reviewÀmazing staff, food and great hospitality
Dear Mrs Vidoushi, We thank you for your stay at Le Grand Bleu Hotel. We take good notes for your appreciation and feedback about the food quality. we hope to have you again soon at Le Grand Bleu Hotel for a better experience. With best regards, The Management.
Dear Mrs Vidoushi, We thank you for your stay at Le Grand Bleu Hotel. We take good notes for your appreciation and feedback about the food quality. we hope to have you again soon at Le Grand Bleu Hotel for a better experience. With best reg… Show more
Reviewed: 22 December 2023 · Stayed in December 2023
Verified reviewGreat location and easy walk to the beach. Staff was exceptional- attentive, helpful, and available. Two pools were great and as we left, they were decorating for Christmas! Sad that we had to leave.
Dear Mrs Karen, We thank you for your stay at Le Grand Bleu Hotel. We take good notes for your appreciation and feedback. we hope to have you again soon at Le Grand Bleu Hotel for a better experience. With best regards, The Management.
Reviewed: 10 December 2023 · Stayed in November 2023
Verified reviewBed mattress could be better. We had to use extra blankets in order not to feel mattress springs
Dear Mr Vilius, We thank you for your stay at Le Grand Bleu Hotel. We take good notes for your appreciation and feedback about the bed matress. we hope to have you again soon at Le Grand Bleu Hotel for a better experience. With best regards, The Management.
Dear Mr Vilius, We thank you for your stay at Le Grand Bleu Hotel. We take good notes for your appreciation and feedback about the bed matress. we hope to have you again soon at Le Grand Bleu Hotel for a better experience. With best regards… Show more
Reviewed: 28 November 2023 · Stayed in November 2023
Verified reviewReviewed: 19 November 2023 · Stayed in November 2023
Verified reviewSmall and cute
Dinner Buffet is pretty bad for the price. Fortunately the menu is fine.
Dear Mr Stephane, We thank you for your stay at Le Grand Bleu Hotel. We take good notes for your appreciation and feedback about the dinner buffet. we hope to have you again soon at Le Grand Bleu Hotel for a better experience. With best regards, The Management.
Dear Mr Stephane, We thank you for your stay at Le Grand Bleu Hotel. We take good notes for your appreciation and feedback about the dinner buffet. we hope to have you again soon at Le Grand Bleu Hotel for a better experience. With best reg… Show more
Reviewed: 18 November 2023 · Stayed in November 2023
Verified reviewStaff very helpfull & friendly . Room was kept clean & location in hotel grounds awas peaceful.
Bathroom shower requires repair.
Dear Mr Ivan, We thank you for your stay at Le Grand Bleu Hotel. We take good notes for your appreciation and feedback. we hope to have you again soon at Le Grand Bleu Hotel for a better experience. With best regards, The Management.
Reviewed: 5 November 2023 · Stayed in November 2023
Verified reviewThe food was good even if not a large choice. Staff pleasant.
Beach towels in limited stock. available at certain times only. Limited TV channels. Mauritian touch missing as foreign staff in restaurant. Room not soundproof, especially as near main road Lack of outdoor lounge chairs near pools
Dear Mrs Mathilde, We thank you for your stay at Le Grand Bleu Hotel. We take good notes for your appreciation and feedback. we hope to have you again soon at Le Grand Bleu Hotel for a better experience. With best regards, The Management.