Reviews of Le Meridien Ile Maurice 5 stars
Village Hall Lane, Pointe aux Piments, Mauritius
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWe loved everything about this place: beautiful large room, clean, comfortable, incredible views, very helpful and kind staff, good food.
The only downside about this property is it’s beach: a lot of rocks in the water and also in the sand.
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewLocation only
F&B staff in the Pool area, non-heated pools, bathroom leaks and food taste
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewExcellent Ocean views
Beach was very rocky and impossible to actually wade or swim in. Not very kid/toddler friendly. The staff did not go out of their way as we experienced at the Lux in ‘24
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe resort was absolutely luxurious and spotlessly clean — every detail was thoughtfully designed and truly exceptional. What made the stay even more special were the complimentary water activities, which added so much fun and excitement to our days. The sunset cocktail experience was unforgettable — relaxing by the ocean with a beautiful view and a perfect drink in hand. Everything about this place felt unique and well-curated. Highly recommended for anyone looking for a premium beachside escape!
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Dear Guest, We’re delighted to know your stay was such an unforgettable experience, from the comfort and design of the resort to the water activities and sunset cocktails by the ocean. It’s wonderful to hear you enjoyed every detail, and we truly appreciate your recommendation. We look forward to welcoming you back for more memorable moments in Mauritius. Generously yours, Marketing Team Le Méridien Ile Maurice.
Dear Guest, We’re delighted to know your stay was such an unforgettable experience, from the comfort and design of the resort to the water activities and sunset cocktails by the ocean. It’s wonderful to hear you enjoyed every detail, and w… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe room were beautiful and had a great layout. The food was delicious. The staff as well was one of the best we have interacted with, very polite and helpful.
The beach was a little rocky for us, it was difficult to get into and out of the water comfortably. A notice about bringing water shoes could be helpful.
Dear Guest, We’re delighted to know you enjoyed the comfort of your room, the dining experiences, and the warm hospitality of our team. We appreciate your feedback regarding the beach and the suggestion about water shoes, which has been noted. We look forward to welcoming you back for more memorable moments by the sea. Generously yours, Marketing Team Le Méridien Ile Maurice.
Dear Guest, We’re delighted to know you enjoyed the comfort of your room, the dining experiences, and the warm hospitality of our team. We appreciate your feedback regarding the beach and the suggestion about water shoes, which has been no… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewWe recently stayed at this hotel and was truly impressed by the beauty of the property. The surroundings are well-maintained, offering a serene and picturesque environment that's perfect for relaxing. Whether it's the gardens, the poolside, or the overall architecture, everything looked stunning.The Indian restaurant on-site served some delicious dishes — flavorful and well-prepared, definitely worth a visit if you're staying here. Few staff members were very nice Like Mr.Nicholas,Ms.Jaya, Housekeeping lady incharge and few staff at the buffet restuarant they were very nice and made things better. Also a shout out for Mr.Kesavan who was our personal Butler for one of the rooms we had in family he was very nice hospitable, arranged quite few things for us when the other staff failed to do so and was always a call away readily available.
The staff were polite and friendly, but service was a bit laid-back. At times, it felt like things moved slower than expected, especially when requesting assistance .Most of them were clueless when questioned they would not have answers. one of the staff at the pool bar was behaving rude and racist . please train your staff properly. The buffet experience was underwhelming. The variety and quality of food at the buffet could certainly be improved to match the standard of the property and the à la carte dining.
Dear Ashish, We’re pleased to know you enjoyed the beauty of our property, the serene surroundings, and your experience at our Indian restaurant. It’s also wonderful to hear the recognition you’ve given to members of our team who made a difference during your stay. At the same time, we’re truly sorry that other aspects of your visit did not meet your expectations. Your feedback regarding service consistency, staff training, and the buffet experience has been carefully noted and shared with the concerned teams for immediate review. We regret the behaviour you encountered at the pool bar, which does not reflect our values, and will ensure this is addressed. We sincerely thank you for your detailed observations, as they help us identify areas where we can improve. We hope to have the opportunity to welcome you back and offer you the seamless five-star experience you were expecting. Generously yours, Marketing Team Le Méridien Ile Maurice
Dear Ashish, We’re pleased to know you enjoyed the beauty of our property, the serene surroundings, and your experience at our Indian restaurant. It’s also wonderful to hear the recognition you’ve given to members of our team who made a di… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewBeautiful hotel, spacious bedrooms, rooms with a view, plenty of free and paid water activities
Dirty rooms, internal miscommunication resulting in embarrassing hotel guests, far from other activities, aggressive hotel taxi driver (chasing away regular taxi drivers).
Dear Guest, We regret to hear that your holiday did not fully meet your expectations, despite the efforts of our team to address your concerns. While we’re pleased you enjoyed the beauty of our hotel, the spacious rooms, and the variety of activities, we are truly sorry for the issues you encountered regarding cleanliness, communication, and transportation. Please be assured your comments have been shared with the relevant teams to take corrective action. We value your feedback and hope to have the chance to welcome you back in the future for a stay that reflects the true standards of our hospitality. Generously yours, Marketing Team Le Méridien Ile Maurice.
Dear Guest, We regret to hear that your holiday did not fully meet your expectations, despite the efforts of our team to address your concerns. While we’re pleased you enjoyed the beauty of our hotel, the spacious rooms, and the variety of… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewOne of the best resorts for a family vacation. The kids club team were amazing.
Dear Guest, We’re delighted to know your stay felt like paradise and that your family enjoyed such a peaceful and beautiful experience. It’s wonderful to hear your daughter had a great time at the Kids Club. We look forward to welcoming you back for more memorable family moments. Generously yours, Marketing Team Le Méridien Ile Maurice.
Dear Guest, We’re delighted to know your stay felt like paradise and that your family enjoyed such a peaceful and beautiful experience. It’s wonderful to hear your daughter had a great time at the Kids Club. We look forward to welcoming yo… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewIt’s feels like a second home and the staff are so friendly and always helpful. A big shout out to Rishab from the reception who was exceptionally kind and helpful as well. They made my stay and my birthday the most memorable one
It was all beautiful
Dear Guest, We’re delighted to know your stay felt like a second home and that our team made your birthday truly special. It’s wonderful to hear you felt so welcomed and cared for throughout your time with us. We look forward to creating more beautiful memories with you on your next visit. Generously yours, Marketing Team Le Méridien Ile Maurice.
Dear Guest, We’re delighted to know your stay felt like a second home and that our team made your birthday truly special. It’s wonderful to hear you felt so welcomed and cared for throughout your time with us. We look forward to creating m… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe warm hospitality, excellent service, delicious food, well-maintained facilities, and serene beachfront ambience made for a truly enjoyable stay. Special birthday arrangements for my son and the exceptional support from staff members Pawan and Darwin were standout highlights.
Honestly, nothing significant — everything from the service to the setting exceeded expectations.
Dear Guest, Thank you for your kind words and for sharing such a glowing review. We’re delighted to hear that your stay was filled with comfort, care, and the warm hospitality that makes each moment special. It’s wonderful to know you enjoyed the beachfront setting, delicious dining, and the thoughtful arrangements for your son’s birthday. We’re glad your experience exceeded expectations, and we look forward to welcoming you back for more memorable moments. Generously yours, Marketing Team Le Méridien Ile Maurice
Dear Guest, Thank you for your kind words and for sharing such a glowing review. We’re delighted to hear that your stay was filled with comfort, care, and the warm hospitality that makes each moment special. It’s wonderful to know you enjo… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReception staff were good, but we did not understand why we had to produce proof of booking. Food was good. Although we did not use them, the sea and sporting facilities are very good. Bed was very comfortable.
Hotel is looking tired. The cushions in reception were stained, and the cushions on the dining room were even worse. They were stained and dirty and several had seams that had split and the stuffing was coming out. Servicing of hotel room was generally poor. In one instance the room was only cleaned after 16h00 and that was after staff were called by a supervisor. We were told that room cleaning staff clean rooms when occupiers were out. On that day we had been out all day. Shower door did not close properly, and the seal at bottom of door leaked. This resulted in pools of water on the floor after every shower. No air freshener in toilet. Fridge was not replenished very day. I feel that bedside carpets should be provided. Lack of rugs make you feel as if you are getting into bed with dirty feet.
Dear Guest, Thank you for sharing your thoughts on your recent 10-day stay with us. We’re pleased to know you enjoyed the beautiful surroundings, comfortable bed, and the quality of our food, as well as the sea and sporting facilities. Your comments regarding the maintenance of certain areas and the servicing of rooms have been noted with great attention. We appreciate your feedback as it helps us identify where improvements can be made to enhance our guests’ comfort and overall experience. We hope to welcome you again for a stay that reflects the full potential of our resort. Generously yours, Marketing Team Le Méridien Ile Maurice
Dear Guest, Thank you for sharing your thoughts on your recent 10-day stay with us. We’re pleased to know you enjoyed the beautiful surroundings, comfortable bed, and the quality of our food, as well as the sea and sporting facilities. Yo… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewWe had the most unforgettable stay at Le Méridien, Mauritius. Upon arrival, we were delighted to be upgraded to a Nirvana Luxury Suite – and what a dream it was! The room was absolutely stunning – spacious, beautifully designed, and offering breathtaking views. The highlight was our very own private heated plunge pool, perfect for relaxing in complete privacy. From the moment we arrived, the service was exceptional. A special thank you to Jane at reception, who warmly welcomed us and went above and beyond to ensure our stay was perfect. She truly made us feel valued and cared for. The resort itself is paradise – from the variety of activities and entertainment to the serene atmosphere, everything was thoughtfully curated for an incredible holiday experience. We left feeling relaxed, pampered, and already counting the days until we return. Highly recommend Le Méridien Mauritius for anyone seeking luxury, comfort, and world-class hospitality. We will definitely be back!
Dear Guest, Thank you for such a glowing review. We’re thrilled to hear your stay was truly unforgettable and that your Nirvana Luxury Suite — complete with its private heated plunge pool — made the experience even more special. It’s wonderful to know you enjoyed the serene atmosphere, the variety of activities, and the warm welcome from our entire team. We can’t wait to welcome you back for more moments of luxury, comfort, and world-class hospitality. Generously yours, Marketing Team Le Méridien Ile Maurice
Dear Guest, Thank you for such a glowing review. We’re thrilled to hear your stay was truly unforgettable and that your Nirvana Luxury Suite — complete with its private heated plunge pool — made the experience even more special. It’s wonde… Show more
Reviewed: 6 August 2025 · Stayed in May 2025
Verified reviewReviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe staff are amazing, place so nice and well clean The service, honestly everything loving it
Nothing
Dear Guest, Thank you for your kind words! We're thrilled to hear you loved everything about your stay — from the cleanliness to the service and the warm hospitality of our team. We look forward to welcoming you back again soon! Generously yours, Marketing Team Le Méridien Ile Maurice
Dear Guest, Thank you for your kind words! We're thrilled to hear you loved everything about your stay — from the cleanliness to the service and the warm hospitality of our team. We look forward to welcoming you back again soon! Gene… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe accommodation is located in a fantastic location, right on the waterfront. The garden, the pool area and the buildings are well-kept. Cleanliness reigns everywhere. The staff is very kind and helpful, they attended to our every wish. Breakfast and dinner are buffet style, with plenty of dishes to choose from, so everyone is sure to find something to suit their taste. A few meters away there is a shop with a wide range of household goods, souvenirs, clothes and accessories. There is also a grocery store a few hundred meters away. Opposite the hotel there is a huge parking lot, where taxis are always ready to take guests to any point in the country.
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Dear Barbara, Thank you for your fantastic feedback! We're delighted you enjoyed the beachfront location, the well-kept surroundings, and the variety of dishes at our buffet. It’s wonderful to know our team made your stay so comfortable — we look forward to welcoming you back for another fabulous experience! Generously yours, Marketing Team Le Méridien Ile Maurice
Dear Barbara, Thank you for your fantastic feedback! We're delighted you enjoyed the beachfront location, the well-kept surroundings, and the variety of dishes at our buffet. It’s wonderful to know our team made your stay so comfortab… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe staff at the resort were friendly and professional Plenty of restaurants to choose from Well equipped gym Enough pools and a pristine beach
Nothing
Dear khadija Hafidh, Thank you for your wonderful feedback! We're delighted you enjoyed the variety of restaurants, the gym, the pools, and the pristine beach, all complemented by our friendly team. We hope to welcome you back soon for another stay in paradise! Generously yours, Marketing Team Le Méridien Ile Maurice
Dear khadija Hafidh, Thank you for your wonderful feedback! We're delighted you enjoyed the variety of restaurants, the gym, the pools, and the pristine beach, all complemented by our friendly team. We hope to welcome you back soon fo… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewRoom service very bad.. we order food and items was missing.. they bring it after we finish. Some food we recived it cold.. bad badservice The bathroom iron is rusty and door close with a sound.. even the floor of the shower area was not good.. the water stay on one side..
Dear Hamza, Thank you for your feedback. We’re sincerely sorry for the issues you encountered with room service, as well as the bathroom and shower conditions. This is not the standard we strive to maintain, and your comments have been shared with our team for immediate improvement. We appreciate your honesty and hope to have the chance to offer you a far better experience in the future. Generously yours, Marketing Team Le Méridien Ile Maurice
Dear Hamza, Thank you for your feedback. We’re sincerely sorry for the issues you encountered with room service, as well as the bathroom and shower conditions. This is not the standard we strive to maintain, and your comments have been sha… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewLocation is beautiful
• Food Quality: Unfortunately, the food did not meet the expectations of a 5-star property. There were noticeable repetitions in the menu over our 3-day stay, and the overall quality was underwhelming. • Staff Courtesy: While some staff were helpful, a few were not as courteous, which impacted the overall experience. • Bathroom Design: The bathroom layout caused water to spill out, making the floor outside wet and slippery, which was quite inconvenient. • Wardrobe Functionality: The sliding wardrobe doors were not smooth and required significant effort to open and close. • Activities: We were disappointed that some of the key activities, such as snorkeling and the glass-bottom boat, were unavailable during our stay. We hope you will take this feedback constructively to improve the guest experience in the future.
Dear Prashant, Thank you for taking the time to share such detailed feedback. While we’re glad you enjoyed the beautiful location, we’re truly sorry to hear that several aspects of your stay did not meet expectations — particularly regarding food variety, room design, and activity availability. Your comments have been shared with our teams to help us improve both our facilities and services. We appreciate your honesty and hope we’ll have the chance to offer you a much better experience in the future. Generously yours, Marketing Team Le Méridien Ile Maurice
Dear Prashant, Thank you for taking the time to share such detailed feedback. While we’re glad you enjoyed the beautiful location, we’re truly sorry to hear that several aspects of your stay did not meet expectations — particularly regardi… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified review