Reviews of Long Beach Mauritius 5 stars
Coastal Road , Belle Mare, Mauritius
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewExcellent place for holiday. Nice personel and good food.
No thing
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewCleanliness of the grounds of the Resort. Variety of activities and food options. The weather was also great for me, meaning not too hot. Was able to sit by the pool and enjoy watching my children swim.
I booked a room in advance of my arrival to ensure we did not have to wait for check in as it was going to be very early in the morning. Even though, I called and sent text messages to follow up ensuring I didn't have to wait, we still ended up waiting for the room. Also, the room had ant problems, so we requested a different room. Management was able to accommodate the room change with a better view as I was expecting from the beginning.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewCentral "food court". Exceptional exercise and sport facility. Convenient location of restaurant, pool and beach.
Non heated pool
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewthe club staff if so lovely and friendly I really like their energy
there is delay in services in general and the house keeping service
Dear Guest, Thank you for taking the time to share your feedback. We're delighted to hear that you appreciated the warm and friendly energy of our Club staff, your kind words will certainly be shared with the team. We also sincerely apologize for the delays you experienced in service and housekeeping. Your comments are important to us, and we will be reviewing these areas internally to ensure improvements are made where needed. We truly value your input and hope to have the opportunity to welcome you back for a smoother and even more enjoyable stay. Warm regards, Amalen Vyapooree
Dear Guest, Thank you for taking the time to share your feedback. We're delighted to hear that you appreciated the warm and friendly energy of our Club staff, your kind words will certainly be shared with the team. We also sincerely… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewBuffet on point 👌
Drinks are pricy if you on a half board
Dear Yusuf, Thank you for your comment and rating. We look forward to welcome you back, for another pleasurable moment. Sincerely, Amalen Vyapooree
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewArrival & First Impressions: The arrival experience was smooth and welcoming — from the grand entrance to the friendly lobby greeting with a refreshing drink and cold towel. The resort’s architecture strikes a beautiful balance between contemporary design and Creole-inspired elements. Walking through lush landscaped pathways enhances the overall sense of tranquility. Service & Atmosphere: The staff are genuinely friendly and helpful, adding to the resort’s warm ambiance. The beach is pristine and well-serviced, with complimentary activities like pedal boats and kayaks. The Glow Spa, set amid a botanical garden with calming water features, is a highlight — serene and beautifully designed.
Areas for Improvement: • Lighting: The walkways to the more distant rooms are poorly lit at night, making them feel a bit unsafe or uncomfortable. • In-Room Coffee Policy: The hotel gives only two complimentary coffee pods — after that, they charge MUR 190 per pod. For a five-star resort, this feels petty. We ended up buying a 10-pack from Bagatelle Mall for MUR 290. • Dining Reservations: A particularly frustrating experience was being denied entry to restaurants on our first night because we hadn’t pre-booked — even though we had just arrived, were visibly exhausted, and the restaurants were half-empty. Hotel taxis: Avoid using the hotel taxi. We paid MRU 3,800 for a single trip to Bagatelle Mall, while we booked several private tours , MRU 3,600 for a 5-hour tour • MRU 4,500 for an 8-hour guided island tour Much better value compared to the hotel’s taxi rates.
Dear Jimmy, Thank you for your detailed feedback. We're delighted you enjoyed the setting, design, and spa experience. Your points regarding lighting, coffee policy, dining reservations, and taxi pricing are well noted and will be reviewed to improve guest comfort. We hope to welcome you back for an even better stay. Warm regards, Amalen Vyapooree
Dear Jimmy, Thank you for your detailed feedback. We're delighted you enjoyed the setting, design, and spa experience. Your points regarding lighting, coffee policy, dining reservations, and taxi pricing are well noted and will be revi… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewChop stix Resturant was the best for us.
Food choices for those who eat only fish. I expected salmon fish, calamary and prawns
Dear Guest, Thank you so much for your kind words and for sharing your experience at Chopsticks Restaurant. We're thrilled to hear that it was the best for you! We truly appreciate your feedback regarding the food choices for pescatarians. Your expectation of having options like salmon, calamari, and prawns is noted, and we’ll be sure to share this with our culinary team for future menu enhancements. We hope to welcome you again soon for another memorable dining experience. Warm regards, Amalen Vyapooree
Dear Guest, Thank you so much for your kind words and for sharing your experience at Chopsticks Restaurant. We're thrilled to hear that it was the best for you! We truly appreciate your feedback regarding the food choices for pescatar… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was okay with lots of varieties
The buffet..a little bit of more meat to accommodate us south Africans will be good
Dear Guest, Thank you for your kind review! We’re glad to hear you found your stay exceptional and enjoyed the variety at breakfast. We appreciate your suggestion regarding the buffet and will certainly take it into consideration to better cater to our South African guests. Looking forward to welcoming you back soon! Warm regards, Amalen Vyapooree
Dear Guest, Thank you for your kind review! We’re glad to hear you found your stay exceptional and enjoyed the variety at breakfast. We appreciate your suggestion regarding the buffet and will certainly take it into consideration to be… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 May 2025 · Stayed in April 2025
Verified reviewFriendly and helpful staff, big room and very comfy bad. Beautifully looked after gardens loads of activities.
There were cockroaches in the room found 2 nights.
Dear Guest, Greetings from Long Beach Mauritius. Thank you so much for affording the time to share your comments further to your last stay with us. The Long Beach Team is thrilled to acknowledge such an enthusiast appreciation of your experience. Thank you for having given us the opportunity to contribute to a memorable moment. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our guests. We look forward to welcoming you back in our Maison very soon. Best regards. Amalen Vyapooree
Dear Guest, Greetings from Long Beach Mauritius. Thank you so much for affording the time to share your comments further to your last stay with us. The Long Beach Team is thrilled to acknowledge such an enthusiast appreciation of your e… Show more
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThe center piazza and the chill vibe at the bar
Chaotic buffet area Hotel looking like it needs some update- the room we stayed in was rather old and dirty The spa treatments were rushed and we didn’t feel relaxed
Dear Guests, Thank you for having taken the time to share with us your recent stay experience. We regret to take of the inconvenience you were faced with and wish to express our sincere apologies and wish to renew our thanks for highlighting the areas of concern to our attention. However, your appreciation on certain aspects of our resort has been well acknowledged and shared. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to regain your faith in our property. Sincerely, Amalen Vyapooree
Dear Guests, Thank you for having taken the time to share with us your recent stay experience. We regret to take of the inconvenience you were faced with and wish to express our sincere apologies and wish to renew our thanks for highligh… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewThe beach is absolutely exceptional! We were also very grateful to find an adults-only infinity pool that was quiet and relaxing. The staff is friendly and welcoming. The food is of high quality and there is a wide range of options available, including Chopsticks, an Asian themed a-la-carte restaurant we really enjoyed. Our room was very spacious and well-equipped. This is a place that has something for everyone - from families, to couples, to friends, to solo travels.
It would be great if the buffets included more vegan options and had clearly marked labels for those with food allergies. One night was very chaotic at the main buffet restaurant and we waited quite some time to be seated, but got there eventually. Great stay overall!
Dear Guest, Thank you for staying with us and for sharing a review. I am delighted reading that you have thoroughly enjoyed your stay with us as well as the facilities and services offered. Thank you for your suggestion and you may rest assured that I have considered your comment about the buffet and corrective actions will be taken where required to better meet our guests' expectations. I look forward to the pleasure of welcoming you back again to our shores for another pleasurable experience. Sincerely Always, Amalen Vyapooree
Dear Guest, Thank you for staying with us and for sharing a review. I am delighted reading that you have thoroughly enjoyed your stay with us as well as the facilities and services offered. Thank you for your suggestion and you may rest … Show more
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewOutstanding place- beautiful beach, amazing property with a lot of activities- pools, sport center, brilliance service, nice, friendly and supportive staff. Highly recommended.
Dear Guest, Thank you for staying with us and for sharing a review. I am delighted reading that you have thoroughly enjoyed your stay with us as well as the facilities and services offered. I look forward to the pleasure of welcoming you back again to our shores for another pleasurable experience. Sincerely Always, Amalen Vyapooree
Dear Guest, Thank you for staying with us and for sharing a review. I am delighted reading that you have thoroughly enjoyed your stay with us as well as the facilities and services offered. I look forward to the pleasure of welcoming yo… Show more
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewN/A
This was my first time to Mauritius and I guess it will be the last. I traveled half the globe under the expectations that my family and I would have a great time. Nothing is good. Staff are not trained to accommodate tourists, if you ask more than a question, they start to give you negative sentiments, they are really programmed in a way to make your mood go bad in any single request you have. Delays in orders, very poor food menu, everything is chargeable even water. They have bad attitude and definitely won't recommend this place to anyone. When I did my research it seemed that Long beach hotel was in the top 10 list 5 years back but not anymore, this what everyone has said even locals. Waste of money.
"Dear Greetings from Long Beach! We appreciate you taking the time to provide us your feedbacks following your recent stay among us. We sincerely value your candid comments because this helps us focus on our weak points and provide you with better service. We have taken good note of your remark which concerns our pool, which we wish we could have provided! We would be more than happy to seeing you again at the hotel for a complete holiday among us. Best regards, Amalen Vyapooree
"Dear Greetings from Long Beach! We appreciate you taking the time to provide us your feedbacks following your recent stay among us. We sincerely value your candid comments because this helps us focus on our weak points and provide… Show more
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in December 2024
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewThe size and quality of the room, the service provided in the room and in the resort, the majority of the staff were really nice, friendly and helpful. Great quality of the main buffet food.
Presence of 70 people of the same group that were overtaking most of the facilities in the resort ( sunbeds in the beach, tables at the restaurant, ect) Being a celiac person, the most of the time the staff was not acknowledge of the gluten free options, that brought me to wait even more than 10 minutes and interact with several staff members before I could have some information about ingredients, sometimes were even not correct and I have to throw away the food and get new from scratch. Lack of entertainment through out the day and evening either for kids or adults.
Dear Guest, Thank you for having taken the time to share with us your recent stay experience, We regret to take of the inconvenience you were faced with and wish to express our sincere apologies and wish to renew our thanks for highlighting the areas of concern to our attention. However, your appreciation on certain aspects of our resort has been well acknowledged and shared. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to regain your faith in our property. Sincerely, Amalen Vyapooree
Dear Guest, Thank you for having taken the time to share with us your recent stay experience, We regret to take of the inconvenience you were faced with and wish to express our sincere apologies and wish to renew our thanks for highlight… Show more