Turtle Bay, Balaclava, Mauritius
#8 of 12 hotels in Balaclava
Guests' ChoiceBased on 113 hotel reviews
8.0Cleanliness
8.5
Comfort
8.7
Location
8.7
Facilities
8.4
Staff
8.2
Value for money
7.8
Free WiFi
8.0
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End of dialog contentReviewed: 19 August 2025
Sylwia
PolandToo big and noisy when lot of people. Horrible coffee.
Great localization, nice rooms with bath tubs. Good food but horrible coffee. Nicer when not such a lot people. Perfect view. Great spa. Horses and water sports around.
Stayed in July 2025
Reviewed: 24 December 2024
Sinem
GermanyExpensive but good for value considering the activities inclusive (half board)
Staff were very helpful and the food was very delicious
Stayed in December 2024
Reviewed: 22 December 2024
Kv
MauritiusRoom allocated was too far and my request for having a room at the lower level was unfortunately not met hence it was a struggle for my elderly parents to walk such a long distance around the block. Hope we could improve the service for senior citizens. Thank you.
The waiters were exceptional and delivered a great service.
Stayed in December 2024
Reviewed: 26 November 2024
Ryan
South AfricaBreakfast food was very average and plates/cutlery was not clean. Service staff in bars were slow and unattentive.
Check in staff were fantastic and overall resort was beautiful. I had booked for the wrong week via Booking.com and arrived a week early and they still sorted me out.
Stayed in November 2024
Reviewed: 4 November 2024
Allan
SwitzerlandCleanliness could be improved. Also, customer service should be geared towards providing top notch assistance, rather than solving issues in a business deal manner.
Very good facilities and highly comfortable rooms.
Stayed in November 2024
Reviewed: 4 October 2024
Maria
Côte d'IvoireHousekeeping services in the room were basic. The floor was not cleaned during my stay. Once my shower gel run out, it was never replaced.
The breakfast menu had a variety to choose from. The ambience was good.
Stayed in September 2024
Reviewed: 3 October 2024
Julian
GermanyWe had a great stay (Junior Suite, Half-Board), but for a 5* experience you might want to book another hotel or maybe book All-inclusive Premium and a Suite. But since we were not exactly looking for a 5* experience, we had a great time during our stay and enjoyed the beach a lot!
Beach was beautiful, great place to relax. Watersports activities for free (SUP, Laser-Sailing (though equipment a bit old), Kayak, paddle boat) is a good addition to relaxing at the beach.
Stayed in September 2024
Reviewed: 1 September 2024
Tehreem
United KingdomFood was poor and restricted choice
Room was clean and nice
Stayed in September 2024
Reviewed: 26 August 2024
Michele
South AfricaBed linnen a bit tatty Provision should be made for non sugary drinks.
Resort set in beautiful gardens. Staff friendly and accomodating. Buffet meals were tasty with a good variety..room was very spacious and comfortable.
Stayed in August 2024
Reviewed: 22 August 2024
Esteban
United Arab EmiratesDinner buffet
Stayed in August 2024
Reviewed: 4 August 2024
Olivia
AustraliaThe facilities that was offered was fantastic. We sailed everyday and went out on the paddle boards as well. Our room was close to everything which was great.
Stayed in July 2024
Reviewed: 24 May 2024
Snežana
SerbiaFood was excellent. Nature bautifull. Stuff nice
Stayed in April 2024
Reviewed: 10 May 2024
Jeremy
FranceFood at buffet was good but could be better.
Nice hotel and staff Beautiful rooms Great food at the restaurant la Marée
Stayed in May 2024
Reviewed: 20 January 2024
Ananda
GreeceLack of information at check in at reception. Main swimming pool was not properly clean.
Location, landscape, room
Stayed in January 2024
Reviewed: 18 January 2024
Sergiu
MoldovaCheck-in and check-out may be frustrating. At check-in they asked me to email them the booking details as I booked one day ago and they didn't get the information yet. At checkout I get another bill for the stay even I paid at check-in. It was solved immediately but anyway... Prices at main restaurants are relatively high. Some restaurants require reservations and may not be available for today/tomorrow.
Nice high quality hotel, huge territory. Clean and spacious rooms. La Marea restaurant was really good. Nice swimming pool good for everyone. Nice and clean private beach.
Stayed in January 2024
Reviewed: 28 October 2023
Olly
United KingdomIt was a bit of a distance from the airport and main attractions as is situated in the North so required taxis. Also there was a mix up around our rooms on arrival which was a bit stressful but the acting manager sorted it out and offered us an upgrade.
Didn’t feel crowded and plenty of activities to keep us all busy, especially the golf, horse-riding and water sports. The room was clean and plenty of selection of food and drinks. We particularly liked the swim up bar with bell! Also the staff were really friendly, especially Sanjeev our buggy driver.
Stayed in October 2023
Reviewed: 24 October 2023
Lesley
AustraliaWasn’t sure what we were paying as everyone else was all inclusive
Loved locations and facilities
Stayed in October 2023
Reviewed: 19 September 2023
Kandos
AustraliaThe limited food options and the pricing seemed to be very high for what was offered. The room smelt dusty. The fold out bed my daughter was to sleep on in our room was extremely uncomfortable and supportive and in need of an upgrade.
The location, beach, pool, animal farm, water activities and other sites on offer were great for our family.
Stayed in September 2023
Reviewed: 24 August 2023
Tatjana
LatviaThe prices are quite high. We received another room comparing with the booked one. It was on the first floor and sometimes you feel the smell from the shower and toilet. Some of the staff doesn't react very fast.
The hotel is really nice. I booked it in the booking.com and received very good discount. The territory is huge. Despite of this fact you do not feel that there are people. The breakfast and dinner buffets are very good, everybody can find something special and tasty to eat. There are a lot of activities suggested by the hotel: sport and water activities, animal farm, horse riding, yoga etc. Rooms are big and clean. Every room has a terrace or balcony. Pools are big and clean. Almost every evening is life music. Guys in the beach are very fast, helpful and polite. I strongly recommend this hotel.
Stayed in August 2023
Reviewed: 21 August 2023
Rosini
AustraliaFood was average. Staff shortage and not well trained. Much improvement needed in that area to match the other attributes of that otherwise excellent resort. Lack/ quality ofentertainment at night.
Beautiful beaches, well kept garden and surroundings. Excel Lent location. Clean and comfortable room. Plenty of activities both indoor and outdoor.
Stayed in August 2023
Reviewed: 2 August 2023
Vinayak1963
Switzerlandweak wifi connection in many common areas
The courtesy of the staff and off course the location
Stayed in August 2023
Reviewed: 30 July 2023
Mitja
Slovenia/
Really nice room with a perfect view of the sunset. Lots of activities. Friendly stuff. Honeymoon perks. Nice beach with friendly dogs and cats.
Stayed in July 2023
Reviewed: 15 July 2023
Tejas
IndiaJunior staff was inadequately trained. Receptionist didn't quite speak english
Great facilities. Large rooms
Stayed in July 2023
Reviewed: 5 June 2023
Yvonne
Hong Kong1) Buffet food not great quality. Deserts were terribly disappointing. (except for one beach restaurant, where the food was noticeably better) 2) Glass boat trip was great, but the coral seems to be a in BAD way. 3) It felt like the hotel was looking for every which way to make more money out of holiday makers.
Beds and rooms were fantastic. Sports facilities were great. Beach chairs lovely. Nice selection of restaurants
Stayed in May 2023
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