Reviews of Ocean V Hotel 4 stars
Corner Royal & Old Mill Road, Pereybere, Mauritius
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Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewGreat location. Room very comfortable and clean. Great view. Breakfast was delicious. Staff was very helpful
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Hello MY, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. It was an absolute pleasure hosting you, and we look forward to welcoming you back for another memorable experience. Thank you and best regards, The Management Team
Hello MY, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. I… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewI would like to give a higher rating as the hotel is much more than capable. However the smallest but most significant attention surely does let it down. This is my constructive opinion. The Panoramic Suite is a beautiful room, clean, beautifully situated and well maintained. The Roof Top restaurant has the most amazing views (lunchtime especially) and the food is very good. The staff on reception are generally helpful and the restaurant staff are excellent and attentive. However the smaller requests that mount up to its negativity lets the service of this hotel down in my opinion. When asking for an additional towel I am refused, when asking for English breakfast tea bags for the room I am refused. When requesting ice because the fridge in the room does not work properly, it is frowned upon. When asking for the fridge to be fixed or replaced I am told it should only work at 10% and should not be cold (well this is a surprise on a hot island!). The taxi rates are to be desired from the hotel reception, as from one day to the next I receive different quotes (which creates a trust issue). One major issue is road noise, (even with ear plugs), it is constant and does disturb a good night's sleep. There is also heavy duty clearance happening on the other side of the hotel (I assume more building works) which starts from 7.30am,. Ocean V really can reach it's limit of excellence if it can release some of the restrictions made by the staff / Management. This is my second time visiting the beautiful Island so I know how it was and how it really should be.
As above.
Hello Maria, thank you very much for taking the time to share such a detailed and constructive review of your stay with us. We are delighted to read your kind words about the Panoramic Suite, the Rooftop Restaurant with its stunning views, the quality of food, and especially your appreciation of our restaurant and reception teams. Your recognition means a lot to us. We have also carefully noted the concerns you raised. We sincerely regret that some of your requests, such as additional towels, tea bags, ice, and the fridge replacement, were not handled in the attentive manner that you rightfully expected. Your feedback is valuable, and we will review our procedures to ensure more flexibility in meeting guest needs. Regarding the taxi rates, we fully understand how important consistency and trust are, and we will address this with our team to ensure clear and transparent communication going forward. We also take note of the noise disturbances you mentioned. While some factors are unfortunately external, we are exploring ways to minimize their impact on our guests’ comfort. Your comments highlight opportunities where we can and must improve. Please rest assured that we are committed to refining these details so that future stays reflect the true potential of Ocean V. We truly appreciate your loyalty in choosing to stay with us again on your second visit to Mauritius, and we hope to have the chance to welcome you back for an even more seamless and relaxing experience. Warm regards, The Management Team
Hello Maria, thank you very much for taking the time to share such a detailed and constructive review of your stay with us. We are delighted to read your kind words about the Panoramic Suite, the Rooftop Restaurant with its stunning views, … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe 3rd floor staff’s courtesy politeness and excellent service were like the cherry on top. We LOVED it!!!
The lady did not change the towels until we asked for it.
Hello Maiga, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. It was an absolute pleasure hosting you, and we look forward to welcoming you back for another memorable experience. Thank you and best regards, The Management Team
Hello Maiga, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewStaff was really nice. Room was large and clean. Great view from rooftop restaurant.
Breakfast is delicious but not very diverse. Our room has a door to the next room, and we could hear our neighbours very loud.
Dear Pavel, thank you for your kind words about our staff, room, and rooftop view — we’re glad you enjoyed those! We appreciate your feedback about the breakfast variety and the noise from the connecting door. We understand how important a quiet, comfortable stay is and will look into ways to improve soundproofing. We hope to welcome you again soon for an even better experience. Best regards, The Management Team
Dear Pavel, thank you for your kind words about our staff, room, and rooftop view — we’re glad you enjoyed those! We appreciate your feedback about the breakfast variety and the noise from the connecting door. We understand how important a… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in May 2025
Verified reviewManager at the bar was so rude and arrogant. Bathroom drain smell was bad and into the room. They came in to spray something for thra smell and left the extractor on we booked 3 other rooms and some were worse than the others but they refused to understand and possibly move us. I guess all the rooms are like that. So disappointing
Hello Riedwana, thank you for taking the time to share your feedback. We're sorry that certain aspects of your stay did not meet your expectations. The issue regarding the bathroom smell was attended to promptly by our team, who did their best to alleviate the inconvenience during your stay. We regret that a room move could not be facilitated, as availability was limited at the time. We were also surprised by your remarks about our bar manager. He is known for being courteous and respectful to all guests. Based on our internal review, he remained professional at all times while attending to your requests. We always do our best to accommodate all guest preferences within the framework of our policies, and we’re sorry if there were any misunderstandings. Your comments have been noted and will be shared with the team for continual improvement. Kind regards, The Management Team
Hello Riedwana, thank you for taking the time to share your feedback. We're sorry that certain aspects of your stay did not meet your expectations. The issue regarding the bathroom smell was attended to promptly by our team, who did the… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in May 2025
Verified reviewExcellent service
The doors to the rooms use keys not cards
Hello Nagawa, thank you for choosing our hotel and for taking the time to review your stay. Your feedback is very important to us and we are delighted to know that you had a good time at Ocean V Hotel. We will definitely convey your good words to the whole team, and it was equally a pleasure having you amongst us for these few days. We take good note of the key cards and rest assured that our maintenance team has already been informed of the same. We look forward to welcoming and serving you soon again. Thank you and best regards, The Management Team
Hello Nagawa, thank you for choosing our hotel and for taking the time to review your stay. Your feedback is very important to us and we are delighted to know that you had a good time at Ocean V Hotel. We will definitely convey your good wo… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe view is amazing & it’s nearby to the beach.The Satff is very helpful especially Asha & Naveen they were a great host.
Hello Annie, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. It was an absolute pleasure hosting you, and we look forward to welcoming you back for another memorable experience. Thank you and best regards, The Management Team
Hello Annie, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewBeautiful clean hotel. Staff was warm and friendly.
The wifi was not so good
Hello Samantha, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. It was an absolute pleasure hosting you, and we look forward to welcoming you back for another memorable experience. Thank you and best regards, The Management Team
Hello Samantha, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them al… Show more
Reviewed: 24 June 2025 · Stayed in April 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewRooftop/breakfast and facilities
Very cold water in rooftop pool
Hello Jamal, thank you so much for choosing our hotel and for taking the time to review your stay. Your feedback is very important to us and we are happy to know that you had a great time at Ocean V Hotel. It was a pleasure having you amongst us for these few days. Unfortunately, the island has been under the influence of an anti-cyclone these last few days and the temperature was below average. We look forward to welcoming and serving you soon again. Thank you and best regards, The Management Team
Hello Jamal, thank you so much for choosing our hotel and for taking the time to review your stay. Your feedback is very important to us and we are happy to know that you had a great time at Ocean V Hotel. It was a pleasure having you among… Show more
Reviewed: 22 June 2025 · Stayed in May 2025
Verified reviewThe staff were amazing!!!
Hello Jessica, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. It was an absolute pleasure hosting you, and we look forward to welcoming you back for another memorable experience. Thank you and best regards, The Management Team
Hello Jessica, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them alo… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewAttention to detail was great! The rooftop restaurant was a great place for meals and the bar equally food for a drink. We were there on a Thursday night and Management put on drinks and canapes for all guests! Walking distance to nice beaches, restaurants and Grand Baie.
Silly thing but the kettle in the room could not plug into the power point near the kitchenette! The power point and chord were not compatible.
Hello Suzanne, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. It was an absolute pleasure hosting you, and we look forward to welcoming you back for another memorable experience. Thank you and best regards, The Management Team
Hello Suzanne, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them alo… Show more
Reviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 17 June 2025 · Stayed in May 2025
Verified reviewReviewed: 8 June 2025 · Stayed in March 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewEverything was just right. The place, the people, the food, the vibe, every single detail came together perfectly. From the moment I arrived, I felt wrapped in positive energy. And I needed that. The staff? Kind, attentive, and genuinely caring. Whether at the restaurant—where everyone seems to speak every language and greets you with a smile, or at the spa, where professionals (Deepa & Nessim) whisper relaxation into your skin with expert hands and radiant warmth. A special mention to Sooraj 1 & Sooraj 2 at the restaurant, always making sure you feel spoiled, seen, and at home. Need a ride? Just ask at the front desk. They work with a professional taxi service: smooth, reliable, no stress. And then there’s Yash, adding a touch of poetry to your room by turning towels into animals. Every evening, a new surprise. It’s such a simple gesture, yet it made me smile every time. Actually, my smile never really left during the entire stay. Ocean V isn’t just a hotel, it’s a mood, a moment, a memory I gifted to myself. And one I’ll cherish for a long time. THANK YOU !
Hello Oula, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. It was an absolute pleasure hosting you, and we look forward to welcoming you back for another memorable experience. Thank you and best regards, The Management Team
Hello Oula, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along.… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewThe fact that diner was included in all for nights of my stay, i was not advised that i would actually pay extra for the set meals. Does this mean that I would actually get reimbursed for the 3 nights that i had to pay extra for my meals. Half board was more than breakfast only surely this costs is already included
Hello Sharon, thank you for taking the time to review your stay at our hotel. Your feedback is important to us and we are happy to know that you had a great time at Ocean V Hotel. We also take very good regarding the payment for the meals issue. We confirm that your reservation was on half board basis, that includes breakfast and dinner (without drinks). Regarding dinner, please note that we have a chef's suggestion 3-course set menu as well as a variety of dishes from the à la carte menu, included in the half board. However, other elaborated dishes like lobster are with a supplement and these are clearly mentioned on the menu. We would have appreciated being able to discuss this issue while you were still at the hotel. We hope to have another opportunity to welcoming and serving you again. Thank you and best regards The Management Team
Hello Sharon, thank you for taking the time to review your stay at our hotel. Your feedback is important to us and we are happy to know that you had a great time at Ocean V Hotel. We also take very good regarding the payment for the meals i… Show more
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewEverything about it.
nothing.
Hello Aaron, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. It was an absolute pleasure hosting you, and we look forward to welcoming you back for another memorable experience. Thank you and best regards, The Management Team
Hello Aaron, thank you for choosing Ocean V Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along… Show more
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified review