Coastal Road, Balaclava Bay, Balaclava, Mauritius
#6 of 12 hotels in Balaclava
Guests' ChoiceBased on 111 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
7.3
Facilities
8.6
Staff
8.5
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 31 August 2025
Helena
Hong KongI wish to highlight the potential hazard of the pool border/ wall which is located too close to the ending extremity of the tunnel/slide especially when multiple children are dashing out one after another with risk of collisions with those splashing nearby. Lifeguards’ permanent presence is required @ the pool tunnel/slide! Some lifeguards did great monitoring the children in taking turns but at times parents had to intervene especially at shift change. Food choices were limited and mostly the same throughout our stay.
Special thanks to Kooshal RAMDOSS who delivered professional customer service @ the front office counter. He was very knowledgeable and clear about the check-in and check-out procedures. Moreover, he was extremely polite, humble and proactive, he even went to the extra mile by personally disembarking all of our heavy luggages off the car upon arrival and promptly carrying our luggages back to the car on our departure with a smile. Many thanks to the Kids Club staff, my child enjoyed playing board games very much.
Stayed in August 2025
Reviewed: 20 August 2025
Usha
IndiaNo vegetarian options for dinner, far away from commercial establishments and restaurants, not even a super market nearby,
Well maintained and clean
Stayed in August 2025
Reviewed: 8 July 2025
Samuel
South AfricaAnts in the rooms.
The hotel is near a small beach has in-house activities. A good relaxing atmosphere with kids club and great hospitality
Stayed in July 2025
Reviewed: 25 June 2025
Alexandra
GreeceBreakfast ended early (10:00) and many items were gone before that. The beach was not very nice. Almost everything required a reservation. The bathroom had a slight odor.
Beautiful location, modern and nicely designed hotel. Overall, we enjoyed our stay. Satisfactory breakfast.
Stayed in June 2025
Reviewed: 2 June 2025
David
KenyaThe breakfast was not intercontinental enough for a tourist location.
It was a short stay, but the room was lovely.
Stayed in April 2025
Reviewed: 1 June 2025
Sunita
United KingdomAs we didn't have the drinks package due to not booking all inclusive and just half board (breakfast and dinner) we didn't realise that this meant we had to buy water for our dinner. This should be made more clearer when booking. Neither me or my cousin drink alcohol so it wouldn't make sense for us to buy all inclusive when we're happy just drinking water. The team were supportive and organised water for our dinner table. We were aware that we weren't able to bring our own bottles of water from outside so we respected this rule. I think those on half board should at least have access to drinking water during their stay without having to pay for this -especially as it's hot weather Due to its location it doesn't have access to one of the best beaches but it's nice that there are sunbeds on the shore of the creek. The outside area is still very welcoming and although this is shared with a public beach it was very peaceful and nice that it wasn't over crowded. I didn't mind not being at one of the best beaches as I knew I would visit Flic en Flac during my trip. We still had a relaxing and special stay at Ocean's Creek and I loved how reasonable the price was for one night on a Saturday night (about £130 half board for two adults)
Loved how modern this property felt. Good to have two swimming pools and it's a fun hotel with lots of entertainment and daytime activities. We loved the gym and I had the gym studio room to myself to practice some yoga which was amazing We went to the gym before dinner and before breakfast and helpful that they have the water machine in the gym and gym towels There's also an outside jacuzzi which is lovely. The buffet dinner was incredible! Me and my Mauritian cousin loved that they also did veggie sushi as well as Mauritian cuisine classics. I wish they did some Dahl puri and gateau Piment (chilli cakes) though as that would be a special treat! The breakfast was also lovely and nice you can sit indoors or outdoors. We had a gorgeous view of the creek and palm trees and asked for a quiet room as I arrived from London that day. The evening entertainment was amazing! Incredible dancers and a brilliant DJ. Great to have music by the pool during the day. Room was lovely and nice you had eco friendly complimentary water bottles in the room.
Stayed in May 2025
Reviewed: 18 May 2025
Koomoordini
Mauritiusthe room was spacious, modern, our two kids were happy with the bunk beds. the food was good. the kids club kept our kids busy and entertained. they loved it. evening entertainment was great, even for the kids. happy kids happy parents.
Stayed in May 2025
Reviewed: 13 May 2025
Mohamad
MauritiusThe one thing i didnt like is the loud music and animation by the pool playing all day penetrating your room even with doors close and it was also very crowded around in and around the pool. They also put a little loud music during breakfast a moment one would prefer tranquility. The above was disturbing. If you want a calm amd relaxing place, I dont suggest. I dont mean to offend but i am just being honest.
Overall the hotel is ok, good food with variety. cleanliness,amenities and superb complimentary boat trip along Riviere baie du tombeau. I was offered complimentary late check out till 14hrs.Special mention for MUZ and Navina.
Stayed in May 2025
Reviewed: 12 May 2025
Pratheek
IndiaFood options is less. But taste are good
Rooms are clean.
Stayed in May 2025
Reviewed: 4 March 2025
Alexandra
MaliNoisy environment/rather suitable for a holiday. Average food/little choice for buffets and the menu
Comfortable room/friendly staff/suitable for family or friends holidays/close to the beaches.
Stayed in February 2025
Reviewed: 26 February 2025
Anoop
IndiaThe breakfast menu is the same the 7 days we stayed there ... There was too many flies in the food counter/ buffet area.. though the room services cleaned the room they did not restock the complimentary items including water .. we had to call and ask multiple times.. used milk & sugar sachets were kept back with the unused ones ..
The resort and facilities were good
Stayed in February 2025
Reviewed: 5 January 2025
Jameel
MauritiusI got the bad experience of power supply being cut off three times and last was during the night around 1 am…was quite a bad moment due to summer being very hot in the room.
Welcome was very smooth,warm and quick…a big thanks to navina at the reception for her help and info,accompanied us till the room,really appreciate.
Stayed in January 2025
Reviewed: 5 January 2025
Lisa
United KingdomMy husband didn't enjoy how soft the bed was, but I think the mattress topper could easily be removed. The alcoholic drinks were great, but food was OK- not bad, but probably only a 6 or 7 / 10. It was a bit annoying that we could only start swimming after 9 each day - as the kids were already up by 6am every morning!!
The hotel had a really great and fun vibe at the pool - nice and tasteful music playing, and the pool bar was really fun and something we've not seen at other hotels in Mauritius yet. The family room had a great setup- we especially enjoyed the little sitting area, shower and bath setup, and the kids lived the bunk beds. The room was decorated very tastefully and overall the room was very quiet. We were situated at the far end of the hotel, so we found the room to be extremely quiet, but in addition, I do suspect the sliding doors leading out to the balcony are soundproof too, which added to the appeal of the room. It was very convenient to be able to order room service all day, as our kids are always hungry! We also loved how much shade there was around the pool all day, facilitated by a combination of strategically placed umbrellas and day beds, as well as plenty of tall trees. The kids club was probably also the most entertaining kids club we've encountered in Mauritius - and the fact that it had such a large indoor area (with aircon!) and a variety of activities for toddlers, made it a very fun hangout place for the kids. We will definitely consider coming back for another 2-night stay.
Stayed in January 2025
Reviewed: 31 December 2024
Marusa
SloveniaThe light at 5:30 am; missed the dark curtains …
The slides!
Stayed in December 2024
Reviewed: 30 December 2024
Ruffie
MalawiThe service. Very poor service, menu could be better. Breakfast was the same everyday
The place is beautiful and a very relaxing environment
Stayed in December 2024
Reviewed: 4 November 2024
Vinesh
South AfricaBreakfast variety was limited and the same every day for 4 days.
Great Comfort in the room
Stayed in October 2024
Reviewed: 3 November 2024
Ahmed
IndiaLocated a little bit far from downtown
Cozy bad.. Clean room, super environment
Stayed in August 2024
Reviewed: 23 October 2024
Olga
United Arab EmiratesWe ordered room service and it took forever to recive our order.
The room was very nice and clean, I loved the river view. A lots of activities for kids and really nice pool.
Stayed in October 2024
Reviewed: 12 October 2024
Shiksha
MauritiusThe cocktail was fair
Food was excellent Room was so clean out of my expectation Mesmerizing view
Stayed in September 2024
Reviewed: 11 September 2024
Premjeeth
South AfricaIt was nice, friendly staff, clean, nice sized room.
Stayed in September 2024
Reviewed: 7 September 2024
Amol
Indiaonly the Menu for breakfast / Dinner and lunch can would have surely bit more spread out. It has limited option and also repetition could been seen . Secondly pool tables etc were mostly ouccpied by you staff most of the time. One staff member told me that it can be used above 12 years old and didnt allowed my kid to use. But late i saw it was being used by many small kids and there were no restriction .
Overall it was very good experience / rooms and overall area was mesmerising
Stayed in August 2024
Reviewed: 25 August 2024
Marie
MauritiusDinner at the restaurant was good but at some point food was cold. Unfortunately, we didn't get a late check out as we expected. Check out time is 11:00 too early.
We received a warm welcome, room was very clean and spacious. Food was good. Entertainment was lovely...the group was very professional.
Stayed in August 2024
Reviewed: 22 August 2024
Ahmed
IndiaFar from downtown
Specious and clean room
Stayed in August 2024
Reviewed: 22 August 2024
Ahmed
IndiaNothing available outside the property
Very spacious room , cozy bed , clean and alsmost everything is perfect..
Stayed in August 2024
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