7.9

Reviews of L'Oiseau de L'Ocean Tourist Residence 3 stars

124 Avenue des Palmiers, St Jacques, 00230 Flic-en-Flac, Mauritius

  • Appiah

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Everything was excellent.

    Quiet and lovely

  • Thara

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Nice, fully funirshed, clean

  • Joanna

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    I had a fantastic stay! The warm, family-like atmosphere made me feel truly welcome. The staff were exceptionally helpful and friendly, always available when I needed anything. I really appreciated their flexibility, which made my stay smooth and stress-free. The property is perfect for anyone who enjoys exploring — it's close to Casela Nature Park, as well as the amenities, restaurants, and beach at Flic en Flac. I enjoyed walking there on my own (around 20 minutes) but there's also a free shuttle service, which is a great option. There are also plenty of facilities on-site, so there's always something to do. Internet was really good, especially if someone needs to work remotely. Highly recommended for solo travelers looking for a comfortable, supportive, and well-located place to stay!

    The only downside was that, although there is a quiet time policy after 10 PM, a few guests were still quite noisy at night. It would be great if this rule were enforced more consistently.

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  • Alice

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Navina

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Laura

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
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  • Sachin

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review
  • Font

    Reviewed: 15 August 2025 · Stayed in July 2025

    Verified review

    Correct

  • 7.0 Good
    Rehema

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    It was clean with friendly helpful staff

    The bed was hard, uncomfortable, and they can add more pillows in the bed

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  • Johanna

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    They clean rooms everyday, the property looks same at pics.

    It’s a bit far from beach (15 min walking), breakfast it’s over around 9:30.

  • Aman

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    I have booked for 6 nights but I left the property after 2 days. Bcoz when I was check in , the staff told me that guest not allowed in the room even in day time. They will charge per hour for them. Its really disappointing. The way she told me it was not good & the size of the room and bathroom is very small.

    Property response:

    Dear Aman, Please allow us to clarify that, in the interest of safety and security for all our residents, our policy does not allow non-residents in the rooms. Visitors are of course welcome to meet with you in the common areas, and should any guest wish to have someone stay overnight, we kindly request an additional charge as the booking was made for single occupancy. This policy is in place to ensure a safe and secure environment for everyone, and it is clearly stated on our booking platforms and signage at the property. Thank you, Lolo Team

    Dear Aman, Please allow us to clarify that, in the interest of safety and security for all our residents, our policy does not allow non-residents in the rooms. Visitors are of course welcome to meet with you in the common areas, and should … Show more

    L'Oiseau de L'Ocean Tourist Residence
    1 August 2025
  • Lilanie

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Good size room and great location

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  • 7.0 Good
    Tchato

    Reviewed: 25 July 2025 · Stayed in June 2025

    Verified review
  • Asmae

    Reviewed: 20 July 2025 · Stayed in June 2025

    Verified review
  • Anna

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    The apartment is adequate and functional, the mattress is old and the bathroom could do with a renovation. There's a 30 minutes free sauna service which is very nice.

    Breakfast is scarce and even though I mentioned 1 week before my arrival I was allergic to eggs and dairy, no alternatives were provided. When I enquired again once arrived, I was told I could buy my own milk if I wanted. Breakfast for me consisted of bread and peanut butter.

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  • Faze3000

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review

    Staff were very friendly and welcoming, the facilities were of decent standard. I found everything clean and well kept It's great that they have two pools and a sauna - though I didn't have time to use any of it It's a up in a little hill with a little walk to beach -but the hotel does provide shuttles at set times

    My bed wasn't very comfortable, there was a spring sticking out that hurt my back waking up in the morning

  • Ratiu

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    Nothing

    The smell of the room and the bed was awfull. Also full of cockroaches

    Property response:

    Hi Ratiu- We always checked our rooms prior to our guests' arrival. We understand that the bed was not proper as per your size as you mentioned and you want a refund, but we are really shocked how you mentioned that the room was full of cockroaches when this has been checked and verified .

    Hi Ratiu- We always checked our rooms prior to our guests' arrival. We understand that the bed was not proper as per your size as you mentioned and you want a refund, but we are really shocked how you mentioned that the room was full of… Show more

    L'Oiseau de L'Ocean Tourist Residence
    1 July 2025
  • Anonymous

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    Perfect.

    Coffee items are always valuable in a hotel room. Just a suggestion

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  • Lucia

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review
  • Teodoro

    Reviewed: 17 June 2025 · Stayed in May 2025

    Verified review
  • Tomas

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review

    Room was nice. Breakfast was good with fresh fried eggs and some differentiations in food every day.

    Small ants in the room were really annoying.

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  • Kiran

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review
  • Shubham

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review
  • Maude

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    The room was very nice and clean. Staff were very friendly and helpful.

    Bathroom could have been a little cleaner/had ventilation - there were drain flies everywhere. One of the evenings, I had asked for the shuttle at the scheduled time of 6.45 as written in reception - no one showed up until I called and I was waiting on the side of the road in the dark for almost 30mins.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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