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Reviews of One&Only Le Saint Géran, Mauritius 5 stars

Pointe De Flacq, 41518 Belle Mare, Mauritius

#3 of 36 hotels in Belle Mare

Guests' Choice

Review score

Based on 335 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 15 August 2025

    8.0
    A one day break
    • Leisure trip
    • Solo traveller
    • Lagoon room
    • Stayed 1 night
    • Submitted via mobile

    Hotels around the world has modernised a lot. Authenticity has to be mixed with modernisation. On another note, the hotel should check its aircon system in room 240. There was a continous sound some 30 mins after being switched off in the night which disturbed my sleep for hours.

    The hotel has a name in Mauritius. So obviously its reputation.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Blessed if you get to stay there!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Private Homes With Pool
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely incredible. Attention to detail staff facilities and location.

    Stayed in July 2025

  • Reviewed: 2 August 2025

    9.0
    Very satisfied customer.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Private Homes With Pool
    • Stayed 4 nights
    • Submitted via mobile

    Would have liked some information about day trips to nature parks.

    Ultra luxury at its finest. Excellent customer staff. High quality villas and all amenities a family needs. I have nothing to fault. Expensive as 5 star

    Stayed in August 2025

  • Reviewed: 29 July 2025

    10
    Excellent hotel at superb location
    • Leisure trip
    • Family with young children
    • Lagoon room
    • Stayed 6 nights
    • Submitted via mobile

    N/a

    Everything was perfect, even the smallest detail

    Stayed in July 2025

  • Reviewed: 28 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Beach Front Balcony Queen
    • Stayed 6 nights

    no thing

    I really like the TRIB club staff they are so energetic ad friendly and they make our kids soo happy

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    Probably the best hotel stay I’ve ever had
    • Leisure trip
    • Family with young children
    • Lagoon room
    • Stayed 4 nights
    • Submitted via mobile

    Lunch options are a bit limited. The room didn’t have an iron or other amenities usually found in other hotels (cotton pads, shower cap…etc). I didn’t need them so didn’t ask for them so I don’t know if they are available on request or not.

    The hotel was perfect for a quiet relaxing holiday. The staff were excellent on all levels, the hosts were responsive on WhatsApp, the restaurant staff are hospitable and welcoming. I especially appreciate the restaurant staff one night who made me fresh lemongrass and ginger tea when they knew I had a sore throat. Facilities and staff were excellent for children especially my active 4 year old. Feeding the ducks and fish will remain one of the highlights of the vacation for my kids.. Food options in the breakfast and dinner buffet were excellent.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Superb hotel but management ought to focus on the finer details/staff training to make this The One and Only.
    • Leisure trip
    • Group
    • Lagoon room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, my recent experience did not meet the standards I expected from a top-tier hospitality hotel. The staff appeared disorganised, and there was a clear lack of communication between the bookings team and the ground staff. Important details that had been agreed upon during the booking process were not known or honoured on-site, which led to confusion and disappointment. This level of service did not reflect the professionalism one would expect from a hotel of this calibre.

    Unique. Property, settings, food, location were superb.

    Stayed in June 2025

  • Reviewed: 19 July 2025

    10
    Thank you
    • Leisure trip
    • Family with young children
    • Ocean Room Balcony Queen
    • Stayed 2 nights
    • Submitted via mobile

    Price of restaurants high

    Everything ok

    Stayed in July 2025

  • Reviewed: 12 July 2025

    10
    Amazing place
    • Leisure trip
    • Couple
    • Ocean Room Terrace King
    • Stayed 3 nights
    • Submitted via mobile

    Every thing good

    Stayed in July 2025

  • Reviewed: 8 July 2025

    9.0
    Perfect and would highly recommend
    • Leisure trip
    • Couple
    • Beach Front Balcony King
    • Stayed 3 nights
    • Submitted via mobile

    Maybe more guidance on hotel’s activities and more work on the dedicated butler

    Everything was special from room to hotel’s facilities and restaurants. Staff well trained and activities were fun during day and night.

    Stayed in June 2025

  • Reviewed: 6 July 2025

    10
    An unforgettable anniversary stay in Mauritius! My partner and I just had a wonderful three-night stay celebrating our 1
    • Leisure trip
    • Couple
    • Lagoon room
    • Stayed 3 nights
    • Submitted via mobile

    Privacy, service, water sports

    Stayed in July 2025

  • Reviewed: 1 July 2025

    8.0
    One of the best in Mauritius
    • Leisure trip
    • Couple
    • Ocean Room Balcony King
    • Stayed 5 nights

    I think location is not the best, and the water sport center is in the lagoon with no easy access to the sea (too far away if you take a kayak). Some parts of the buildings, like corridors, might need a renovation.

    Very nice hotel, with great facilities (nice sport area with gym, tennis, etc.), wonderful beach even if probably the hotel is not in the best location. Food was excellent, especially Tapasake (amazing Wagyu). Staff was great and very attentive to details. Room was magnificent.

    Stayed in June 2025

  • Reviewed: 29 June 2025

    10
    To remember
    • Leisure trip
    • Couple
    • Beach Front Junior Suite Balcony
    • Stayed 6 nights
    • Submitted via mobile

    -

    Varitey and tastey

    Stayed in June 2025

  • Reviewed: 17 June 2025

    10
    Amazing time at Le Saint Geran
    • Leisure trip
    • Couple
    • Lagoon room
    • Stayed 5 nights

    there is nothing I could complain about, we had a great stay.

    We had an amazing stay at Le Saint Geran. We made full use of all facilities and sporting activities, with a special shout out to Didier in the boat house, who is the water sports guru and an excellent teacher; as well as Ashwani and Ramos who kindly played padel with us. The service is great and the food is exceptional.

    Stayed in May 2025

  • Reviewed: 1 June 2025

    9.0
    Beautiful property with the most stunning views
    • Leisure trip
    • Family with young children
    • Beach Front Balcony Queen
    • Stayed 4 nights
    • Submitted via mobile

    The buffet area is all open and considering there were alot of insects and flies, the food wasn’t covered. This was the only let down of my stay.

    Overall the most beautiful property with stunning views and the friendliest of people that cannot do enough for you. This is my second visit to the one and only St Géran. It’s such a beautiful property with the most stunning views. The rooms are big and spacious and the service is exceptional. The beach is pristine and there are alot of activities in and around the hotel. The butler service is great for questions.

    Stayed in May 2025

  • Reviewed: 24 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Lagoon room
    • Stayed 5 nights
    • Submitted via mobile

    The water was not that clear at the beach for snorkeling

    Great facility

    Stayed in May 2025

  • Reviewed: 21 May 2025

    9.0
    Wonderful stay. Stunning visual beauty and wonderful hotel.
    • Leisure trip
    • Couple
    • Ocean Room Terrace King
    • Stayed 6 nights

    Fantastic Breakfast. Huge variety, fresh fruit and great chefs.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    10
    Paradise
    • Leisure trip
    • Couple
    • Beach Front Balcony King
    • Stayed 5 nights
    • Submitted via mobile

    Everything , above excellent service , exceptional spa amazing restaurants within the grounds of the hotel . A truly fantastic experience we can’t wait to go back .

    Stayed in May 2025

  • Reviewed: 17 April 2025

    10
    Feel at home and relax in a 5 stars Hotel
    • Leisure trip
    • Couple
    • Lagoon room
    • Stayed 6 nights
    • Submitted via mobile

    The Management and staff are very friendly and helpful. Gives you the feeling like you are at home .. Thanks for stunning vacation.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    9.0
    Relaxing in a tropical paradise
    • Leisure trip
    • Couple
    • Beach Front Balcony Queen
    • Stayed 6 nights

    n/a

    The breakfast was excellent, it catered for everyone.

    Stayed in March 2025

  • Reviewed: 31 March 2025

    10
    Breathtaking
    • Leisure trip
    • Family with young children
    • Beach Front Balcony Queen
    • Stayed 9 nights
    • Submitted via mobile

    The location and staff were amazing. Especially Eric by the pool and Kehmras at the main restaurant. So impressive work by these two!!

    Stayed in March 2025

  • Reviewed: 18 February 2025

    10
    We had a ball and will do research to see if there are times when the water is clean
    • Leisure trip
    • Family with young children
    • Beach Front Terrace King
    • Stayed 6 nights
    • Submitted via mobile

    The dirty cloudy sea water

    Everything

    Stayed in February 2025

  • Reviewed: 9 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Ocean Balcony King
    • Stayed 3 nights
    • Submitted via mobile

    Excellent service!!!

    Stayed in January 2025

  • Reviewed: 20 January 2025

    9.0
    An unforgettable stay!
    • Leisure trip
    • Family with young children
    • Ocean Balcony Queen
    • Stayed 4 nights
    • Submitted via mobile

    Our stay at this hotel was truly unforgettable, thanks to the exceptional team members who went above and beyond to ensure our comfort and happiness. Special thanks to Roshan, Andreas, Anu, Eric, Gangadin, Luxmi, Aldo, and Didier for their warmth, attentiveness, and incredible hospitality. Each interaction with them made us feel valued and welcomed. Every aspect of our stay was thoughtfully curated, making it a truly luxurious and relaxing getaway. The dining experience at La Terass and La Pointe was outstanding, with delicious food that delighted our taste buds every time. The ambiance and service further elevated the experience, leaving us feeling as if we were in paradise. There were a few areas for improvement: 1. While the staff’s warmth and courtesy shone brightly, the hotel itself lacked the authentic Mauritian cultural elements we experienced during our external tours. Adding more local influences in decor, music, or activities could enhance the connection to Mauritius. 2. The kids’ club was well-suited for younger children but offered little to engage older tweens and teens. Expanding programming for this age group would be a welcome addition. 3. The evening entertainment could benefit from incorporating more authentic Mauritian vibes, such as traditional music and dance, to immerse guests in the local culture. Despite these minor shortcomings, the genuine care and effort from the staff, along with the outstanding culinary and overall experience, made our stay incredibly memorable. This hotel truly excels in hospitality, and we would gladly return for another visit.

    Stayed in January 2025

Showing 1 – 25

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