Allee des Cocotiers, 00100 Bel Ombre, Mauritius
#11 of 13 hotels in Bel Ombre
Guests' ChoiceBased on 310 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
8.4
Facilities
7.7
Staff
8.2
Value for money
7.4
Free WiFi
8.0
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End of dialog contentReviewed: 28 August 2025
Linda
AustraliaThe APP wasnt great and internet could be better
The staff were excellent, especially the staff at the Plantation, who under the leadership of Dinson, did everything they could to make our stay fantastic. So shout out to Dinson, Yanish, Meet, Estelle and Madhvi. The place is easy to get around, there are three restaurants on site and the food was great. And its an easy drive to visit other areas such as Le Morne or a local rum factory to stock up on some great drinks.
Stayed in August 2025
Reviewed: 11 August 2025
Nikola
United Arab EmiratesVery bad local Mauritian staff in the beach bar. Lazy, slow, moody, just ruined the experience. Very pricey if you do not have all inclusive package. Still very expensive for what you get like all Mauritian hotels. Surprisingly only one stray cat in thus one and 2 geese deficating next to the pool
Nice nature, good location, nice rooms, very nice Turkush bath in the spa when it works. Good food.
Stayed in August 2025
Reviewed: 7 July 2025
Andy
RomaniaThe fact that they accept cats in the Mercado restaurant (main one). It' s not igienic and it's a lack of respect for the ones who may have any sort of allergies or even fobia. The resort has other 3 restaurants to choose, and we opt for those, nevertheless it's not a normal way of having pets in a restaurant without a pre-inform of your guest.
The stuff, are incredible nice. Very good customer service.
Stayed in July 2025
Reviewed: 24 June 2025
Sefik
TurkeyLocation is great, all facilities build around the shore.. Love it
Stayed in June 2025
Reviewed: 9 May 2025
Manshi
IndiaAmazing location and great hospitality by Mr . Vim totally recommend
Stayed in May 2025
Reviewed: 9 May 2025
Glenn
United KingdomOnly one thing come to mind: The sun beds were not cleaned / lined up at the end of the day, so the beach always looked a bit messy. Someone taking 15 minutes at the end of the day to get everything back in order would make a huge difference.
The staff are incredible - they really go above and beyond to make sure you're taken care of. The food at the restaurants exceeded expectations - very good! Our room was beautiful and keep very clean - thank you.
Stayed in April 2025
Reviewed: 28 April 2025
Irina
GermanyThe furniture, bathroom and windows seemed to be a little old, the windows did not close completely and you could hear a lot from neighbouring rooms or the outside. Unfortunately, we found the bed rather uncomfortable, with too soft pillows (with feathers, so your head was always lying flat). What was the most disappointing was the beach bar: the people there were extremely slow (we know, the island has this vibe overall, but here it was really a bit too much). We waited at lunch to order a pizza for 40 minutes (to order!) we received it another 30 minutes later. Overall there were 4 tables with guests, so no extreme conditions. The kid almost cried out of joy when it finally arrived, it was super hungry. Ordering drinks was also taking so long, that we decided no to go there anymore, as the cocktails were not satisfactory either. Finally we went to a supermarket nearby and bought some drinks for the room.
We had a sea-view family room with a little garden and direct access to a mini-beach. The children had an extra room with a bunk-bed that had space for three kids. We could snorkel just below our room which was fantastic! The room itself had a really nice flair, a little colonial style. There was a coffee-machine with pods (surprisingly good coffee!) and powder milk, as well as tea. What we really liked about the resort was the amazing gardens and plants, the entrance area of the reception as well as the buffet-restaurant. The beach was amazing, the pool was very big, so even though there were a lot of people it never felt full. Everything was very well designed! We did not use the kids-area a lot but the women there were extremely friendly and did some henna tattoo spontaneously for us! The food was amongst the best we had on the island, very diverse with a high quality of products. Overall the staff was very friendly, everyone was greeting and smiley, we had a great time!
Stayed in April 2025
Reviewed: 25 April 2025
Akashdeep
IndiaSwimming pool was unhygienic and filled with dirt. Unpleasant experience.
Stayed in April 2025
Reviewed: 22 April 2025
Priscilla
SeychellesNeed more attention on room cleaning
Location ideal, environment very open and relaxing. Good buffet
Stayed in April 2025
Reviewed: 18 April 2025
Angela
South AfricaMy experience at the hotel was really enjoyable. The staff were very accommodating and helpful. The location was great too
Stayed in April 2025
Reviewed: 9 April 2025
Terisha
South AfricaLovely experience. Rooms were lovely and big. Staff were very friendly and helpful. Overall experience was amazing. Variety of food at the buffet everyday. Just note, there are only 3 restaurants and 2 pools. However, the main pool is big and enjoyable. Also, only 15 people per day for snorkeling or glass bottom boat. So, if you don't wake up early enough to book, you might miss out because it's also weather dependant.
Stayed in April 2025
Reviewed: 2 April 2025
Mahesh
United Arab EmiratesThe property was beautiful and spacious, offering a wide range of activities, including tennis, water sports, and darts. The dining options featured a mix of authentic Mauritian cuisine and international dishes. The only downside was that the main pool became overcrowded on weekends due to the hotel allowing local residents to access the property through a day package.
Stayed in April 2025
Reviewed: 30 March 2025
Anoucha
MauritiusSpecial thanks to Avesh, urvashi, the réceptionnist the chef n all staffs very kind. Will definitely come again!:o)
Stayed in March 2025
Reviewed: 20 March 2025
B
AustriaBeautiful beach, great snorkeling
Stayed in March 2025
Reviewed: 10 March 2025
Naganna
South Africafacility didnt have goggles to use.
rooms were nice, insects were an issue beach was amazing, the padel boats were not accessible due to low tides and also 30 mins before they closed dinner was great especially Samson and his team.
Stayed in February 2025
Reviewed: 26 February 2025
Shrouk
Saudi ArabiaIt’s to disappoint not identify as 5 star hotel at all no hospitality no facilities only kayak not recommended at all service was so bad the reception after i explained the problems many time they didn’t understand TV in the room has limited access to wifi only things working there channel if ur foreign will not have any things to do with it if u have old person need to relax and stay at room nothing to do we submit our complaint first day about TV facilities and irin was so dirty MR DINSON the manager he offered drinks and apologised and promised for second day and second day no one fixed i asked to call the manager many times and they didn’t let me talk to him and finally after 5 time he said tomorrow he is so bad handlingeven the situation , no fresh juice provided as well if you booked half board no drinks or juice included the staff don’t know how to served the touched the cup from the upper part and the give the straw with there hands , no refill for room facilities like tea packet or replace the used mug so boarding and nothing around the hotel as well fake activists no parties nothing music no beach activities no shows , nothing even the TV your not able to use , in addition to Gecko in the room i would like to thanks MR SAM The responsible for mercado restaurant as ge his doing his best on the service to make up satisfy as well big thanks for MR DINSON as he is the manager after he knows our complaint he did an effort internet access was fully attended to our TV as we requested as well fresh juices offered to us specifically as well we get extended for our checked out time also offered dinner or lunch for free he is doing his best to be satisfied and he is the best manager here looking after guests comfort
Stayed in February 2025
Reviewed: 15 January 2025
Paulius
NorwayCocktails at the bar (all were made with syrup). And simple. Rooms need renovation.
The location was perfect. It was a maximum 45-minute drive to all the famous places. We stayed in a room with a sea view. 😊 It was 1 minute to the beach. Private parking. Very secure place.
Stayed in January 2025
Reviewed: 9 January 2025
Pravishta
LuxembourgAmenities appeared a bit dated. Severely understaffed, not enough waiters/hosts for the number of clients.
Well equipped hotel with 2 pools and a nice beach with sunset view. Room was clean, food was good.
Stayed in January 2025
Reviewed: 28 December 2024
Attaullah
South AfricaThe air-conditioning was not working in the room. Complained several times and people came to check it out for repair, yet it was not properly working. Not ideal for summer. Our wonderful stay was ruined because we were sweating and boiling during the night.
The location, views and setup is amazing.
Stayed in December 2024
Reviewed: 16 December 2024
Nirmala
United KingdomNo selection of food for kids at Mercado restaurant only pasta
clean helpful staff food at the bar was lovely
Stayed in December 2024
Reviewed: 13 December 2024
Samar
Saudi ArabiaStaff and location
Stayed in September 2024
Reviewed: 12 December 2024
Teesheela
MauritiusThe hotel does not have a changing room. After checking out we stayed in the hotel but we had to change in the toilet. Maybe they can add pizza to the buffet for dinner. The mini bar fridge was not working.
The staff who greeted us at the entrance were very welcoming. This is the best welcome I have received until now. I have stayed at many hotels in the past but I think this hotel has the best staff. Mr Yashil and others were exceptional. Thank you for making us comfortable. The hotel needs renovation but was clean and beautiful.
Stayed in December 2024
Reviewed: 3 December 2024
Pascal
Mauritius2 rather minor points: 1) bed linen might require some replacement. 2) fresh paint in some outer parts of the hotel.
we spent a night on 30/11 at outrigger . The hotel really exceeded our expectations. Food was tasty and varied, rooms large and rather comfortable, pools clean...we highly recommend...The people working there made a significant impact on the quality of our stay. Staff members who really went out of their way to make us feel comfortable included Girisha and Nitish from the reception, Daryl from the entertainment team, the Mercado waiters who have been wonderful, attentionate and polite and the main bar crew who attended us very well and always smiling. We want to thank all the teams for going over and above.
Stayed in December 2024
Reviewed: 1 December 2024
Essam
United Arab EmiratesNeeds more maintenance and cleaning.
Nice hotel staff and activities.
Stayed in December 2024
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