Our stay at the hotel was absolutely outstanding from start to finish. The staff were exceptional – warm, attentive, and genuinely welcoming. From the moment we arrived, we felt well taken care of, with every detail handled professionally and with a personal touch. The facilities were excellent, offering something for everyone. The swimming pool was fantastic, and the direct access to the beach made it even more special. Our rooms were spotless, comfortable, and well-designed, with bathrooms that were simply amazing. The food was another highlight – varied, fresh, and delicious, with a new specialty each day that kept meals exciting. Even our children, who can sometimes be fussy eaters, were delighted – not a single complaint from them! Overall, it was a truly memorable experience for our family, and we are already looking forward to our next visit. A special mention goes to Scyam, whose outstanding hospitality and attentive service made our stay even more enjoyable. He went above and beyond to ensure we had everything we needed – thank you for making our holiday extra special.

Stayed in August 2025

Our stay at the hotel was absolutely outstanding from start to finish. The staff were exceptional – warm, attentive, and genuinely welcoming. From the moment we arrived, we felt well taken care of, with every detail handled professionally and with a personal touch. The facilities were excellent, offering something for everyone. The swimming pool was fantastic, and the direct access to the beach made it even more special. Our rooms were spotless, comfortable, and well-designed, with bathrooms that were simply amazing. The food was another highlight – varied, fresh, and delicious, with a new specialty each day that kept meals exciting. Even our children, who can sometimes be fussy eaters, were delighted – not a single complaint from them! Overall, it was a truly memorable experience for our family, and we are already looking forward to our next visit. A special mention goes to Scyam, whose outstanding hospitality and attentive service made our stay even more enjoyable. He went above and beyond to ensure we had everything we needed – thank you for making our holiday extra special.

Stayed in August 2025

The food is not at the level of a 5 star but more a 3 star, we were on half board pension; the breakfast buffet and the dinner buffet was not good, we basically did not eat anything. The way the food was presented was not appealing (lighting, big bowls of food like the yogurt in the morning), the way the buffet is designed was not efficient to accommodate the person and could create some long lines. The quality and taste of the food is definitely something to be improved, it does impact the price-quality of the stay and left us with a bitter feeling. There is a “quiet pool- adult only” but it was not respected and there was kids using it during our stay, the staff did not do anything about it, they even gave them towels.

The place is beautiful, and recently renovated, the rooms are decorated with taste and are very new and spotless. The hotel is right on the famous beach Flic en Flac with a beautiful view on the Morne. The service in the room was very good and responsive, the cleaning staff were efficient and gave us good service. The beach service is good. There is regularly a person coming to ask if anything is needed without being disruptive. Buddha bar is a good spot for sunset and we enjoyed tasty lunch there (bit pricey).

Stayed in August 2025

Exceptionally beautiful hotel with direct beach access. The food was delicious, and the staff were warm hearted, friendly, and attentive. A special thank you to Kevin for his kindness.

Stayed in August 2025

Accessibility could be improved, as there were areas that were not accessible with a stroller/buggy (for example, reception was on the first floor and there was no lift available, although staff offered to help carry the stroller a number of times).

We have very much enjoyed our stay at Sugar Beach hotel and would consider staying there again. The staff were extra attentive and accommodating. The beach was lovely and we felt that the premium beach access room was worth the extra money, especially as we were staying there with our 7-month baby at the time. The food and cocktails were lovely too which we felt justified paying extra for the all inclusive option.

Stayed in June 2025

Could not stay longer

Exquisite in every sense of the word. Hard to list all but the standout for me in no particular order, the hotel design, the staff, grounds keeping, the beach the pools. The restaurants the ability to share facilities with La Pirogue! The list goes on. It exceeded my expectations!

Stayed in July 2025

Nothing

Everything

Stayed in July 2025

The food is not amazing for the price you pay. The restaurants from the Lux* chain are much better. There were also a couple of small things that we didn’t like: 1. They wanted to charge us extra for a caramel syrup at breakfast. When you are paying so much money already, that felt really cheap and make it not feel as luxurious. 2. For you to get a beach towel, you need to give a card and you need to bring it back at the end of the day to get your card back. However we liked to stay for the Sunset so by the time we came around 18h30, there was no one at the kiosk or no cards left and it took quite some time for someone to find a solution. Again, this whole card scheme felt a little cheap.

The hotel is gorgeous and it has the most beautiful beach in Mauritius. Sunset is also amazing. The Spa is great and good value for money. Our massages were one of the best we ever had. Shout out to Shey/ Shayk (not sure how to spell his name) male massagist from the spa who was great.

Stayed in June 2025

We liked everything, but we were disappointed we missed the opportunity to make our own perfume as the lady was not well.

The personal touches were excellent. The operations manager Scyam went above and beyond to ensure our stay was memorable. He knew us by name and introduced himself to us even when we were taking a walk outside the hotel. The reception staff, Aashna, welcomed us and made us feel special. We will treasure all the special moments the hotel created for our wedding anniversary, the special dinner in the Mare Mare where the restaurant manager also made our evening great. The breakfast in bed topped everything. The gifts we loved them, my husband's straw hat, and my beach bag made our day. From our first day to our departure, we had a wonderful time. Thank you.

Stayed in July 2025

No dislikes! Just that we would have liked to see more variation of fish on the menus :).

We had a truly wonderful stay at Sugar Beach! The hotel is beautifully located right on the beach, offering a stunning 180-degree panoramic view of the sea and Le Morne. There are plenty of excellent facilities to enjoy, whether you're visiting as a couple or with family. The staff were absolutely fantastic – they went above and beyond to make us feel welcome and special throughout our stay. Their warmth and attentiveness made such a difference. A particular thank you to Namdeo Santos (Operations Manager) and Scyam (Manager), who looked after us so well! We also want to give a special mention to Sireen, the manager at Buddha Bar – what a wonderful person! She made us feel completely at home and made every lunch, dinner, or drink a lovely experience. Her kindness and attentiveness really stood out – she was amazing, and we’ll truly miss her! All of the staff were so lovely and really made us feel special. A heartfelt thank you to all the staff for making our stay so enjoyable. Our room was beautifully designed, with a breathtaking view of the sea. It had all the amenities you could possibly need and a very comfortable bed – perfect for relaxing after a day in the sun. The beach itself is stunning, with soft white sand and crystal-clear blue water – the view is absolutely spectacular. Every restaurant we visited offered not only excellent food but also lovely views and fantastic service. Buddha Bar was a real highlight for both lunch and dinner – great atmosphere and delicious food. Mare Mare, located on the other side of the resort, also offers gorgeous sea views, fantastic cuisine, and excellent cocktails – ideal for a relaxing afternoon or an evening out. The spa was a serene little haven. We had a couples massage before our flight, and it was the perfect way to end our trip. We would absolutely recommend Sugar Beach to families, couples, or friends looking for a memorable getaway. Thank you, Sugar Beach –Mike Ross & Alex Brown/ Miss Ross :D

Stayed in June 2025

Nothing

The hotel was absolutely beautiful, and the hospitality exceeded all expectations! Every staff member was fantastic, especially David and Scyam — they truly went above and beyond to make our stay special. The location is perfect, with stunning beaches and gorgeous rooms!

Stayed in June 2025

Sugar beach was nothing short of perfection. The staff were amazing, especially Scyam who was lovely and always ensured we were having a great time

Stayed in June 2025

Nothing

The location was perfect and the hotel felt very luxurious. Nothing was too much trouble for the staff and the manager made himself available each day and took the time to interact with the guests. We were celebrating our 30th wedding anniversary and were made to feel very special. The food and cocktails were fabulous and the all inclusive option was well worth the money. Would definitely go back.

Stayed in June 2025

Great service and good meal options

Stayed in June 2025

room service food quality and options.

very Nice beach...enjoyed so much and everything i would rate very high except food: Breakfast... Just OK. we ordered room services for food which is not at all good. Santoo took care very well and his team is excellent.

Stayed in June 2025

This hotel offers so much! Beautiful rooms , beach , amazing staff and choice of food and restaurants. Mare Mare was a favourite of mine. I was so looked after by the staff. Great stay !

Stayed in May 2025

%

Excellent location with perfect beachfront. Most friendly and professionnal staff I ever experienced in a hotel

Stayed in June 2025

Not much

This place is absolutely stunning and so well maintained. It was a joy to stay there!

Stayed in April 2025

Nothing, all perfect

The resort is amazing, plenty of facilities and events to make everyday unique. Reality is better than the pictures! The quality of the restaurants is very good, always providing a lot of delicious options. The staff is really excellent! They are very polite and always ready to help and find the best way to accomodate any request, from our arrival to departure.

Stayed in April 2025

we had a miscommunication - on what was included in the room and what was not, other than that nothing to dislike.

The hotel was nice, I cant really fault anything , food was amazing, the beach was clean and the room was spacious and lovely.

Stayed in March 2025

Some staff has quite a heavy French accent, so if you are English speaking you need to listen carefully when conversing with them. Most staff members however are fluent in English.

Our stay at Sugar Beach was and absolute joy - an experience of a lifetime! The architecture of the resort, friendly staff, cleanliness and unforgettable sunsets make this resort a standout resort in Mauritius!

Stayed in April 2025

The only downside was that there is quite a few mosquitoes at the resort and we didn’t pack repellent.

The staff’s friendliness, the style and serenity of the resort and the breathtaking sunsets!

Stayed in April 2025

Our room was incredible. The resort itself is beautiful and cosy. I would only say that service sometimes was not as good as you expect in this kind of hotel, I would rate the main restaurant for 7 out of 10 for the service and food in general.

Stayed in April 2025

I loved everything about the property

Stunning !!!

Stayed in March 2025