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Reviews of Sunset Reef Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Coastal Road, Pointe aux Piments, Mauritius

#16 of 16 hotels in Pointe aux Piments

Guests' Choice

Review Score

Based on 108 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.4

  • Location

    7.7

  • Facilities

    6.8

  • Staff

    8.6

  • Value for money

    7.4

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 12, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Duplex
    • Stayed 2 nights
    • Submitted from a mobile device

    Facilities

    Room size

    Stayed in August 2025

  • Reviewed: July 26, 2025

    7.0
    Great staff. Medium food.
    • Leisure trip
    • Family with young children
    • Family Duplex
    • Stayed 6 nights
    • Submitted from a mobile device

    A dirty room was given to us upon arrival. I was baffled how such a dirty room could be given to us. Plus no hot water for shower until our last night.

    Quiet and amazing staff.

    Stayed in July 2025

  • Reviewed: July 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice location. Good atmosphere.

    Stayed in July 2025

  • Reviewed: April 20, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Duplex
    • Stayed 5 nights
    • Submitted from a mobile device

    Food was not up to the mark .

    Location was very beautiful.

    Stayed in April 2025

  • Reviewed: February 10, 2025

    8.0
    Really Nice with wave sound
    • Leisure trip
    • Travelers with friends
    • Family Duplex
    • Stayed 1 night
    • Submitted from a mobile device

    .

    Sunset Reef Resort was a fantastic experience. The staff were incredibly friendly and went out of their way to make sure we had everything we needed. The resort itself is beautiful, with stunning sunset views and comfortable accommodations. Overall, a great place to relax and enjoy excellent service

    Stayed in February 2025

  • Reviewed: November 24, 2024

    6.0
    Poor stay on vacation
    • Leisure trip
    • Family with young children
    • Family Duplex
    • Stayed 7 nights
    • Submitted from a mobile device

    Le4s start by saying the hotel cannot be rated good on cleanliness. The day I arrived the rooms were not very clean I had the family duplex and stairs were dirty with dust to go to the top room. The bedding was not very clean alot of stains as well as the towels. The bathroom was not clean either, We had to ask for things as these are not replenished.. There was alot of ants in the balcony and the room The bath tub is do high to get in and out of snd I had elderly people with me I feel this hotel can be a great place if renovated.

    The view from my room was exceptional. The staff Mr Manoj was great and ready to assist whenever he could. Mr Viren which we met at supper was also very sweet and pleasant. Mr Anwar the restaurant manager was accomodating. whenever we were fasting. Overall staff was helpful.

    Stayed in November 2024

  • Reviewed: August 18, 2024

    8.0
    It was a great stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Basin got blocked and breakfast was not buffet like advertised

    Location

    Stayed in July 2024

  • Reviewed: March 5, 2024

    8.0
    Was enjoying and relaxing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hot water tube

    Good location nice people ready to help any issues get sorted quickly

    Stayed in February 2024

  • Reviewed: February 24, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Duplex
    • Stayed 5 nights
    • Submitted from a mobile device

    The hotel is looking tired and in need of an upgrade.

    Staff were amazing. They were very accommodating.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Duplex
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice people, relaxed. Less variety but good food. Nice sunset and reef.

    Stayed in February 2024

  • Reviewed: December 19, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    is good

    Stayed in December 2023

  • Reviewed: November 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much activities.

    The staff especially Mr Robert and Kevin.

    Stayed in November 2023

  • Reviewed: September 26, 2023

    6.0
    50/50
    • Leisure trip
    • Family with young children
    • Family Duplex
    • Stayed 1 night
    • Submitted from a mobile device

    Dinner and breakfast were minimal as it was off peak season. We booked a family suite, double bed on 1 floor and two singles on top in the same room. What we didn't like was that the room was full of cobwebs and lizards. It looked like the room had been ignored and not cleaned for a long time.

    We stayed for one night at sunset reef. It was mostly quiet which we liked, probably because it was off peak. The surroundings are good, I was told every room is seaview. The staff was very friendly and helpful.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    6.0
    Comfort stay with modest facility. Not very high fi but good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    Non clarity of the rates and also not providing a proper bill with what you paid.

    Breakfast and dinner was good and the staff was pleasant

    Stayed in August 2023

  • Reviewed: June 1, 2023

    8.0
    As wasn't busy, enjoyed our stay, staff were friendly, attentive
    • Leisure trip
    • Group
    • Family Duplex
    • Stayed 2 nights
    • Submitted from a mobile device

    Notice the bedding wasn't white clean with stains from previous visit/ guest, also around the hotel and random table around the activity room. More dynamic meals throughout stay and standard overall could greatly improve. Some staff wearing jeans, eating food in front of guest on duty and using personal phones. Found to be unprofessional.

    The breakfast was average with the bare basic, nothing fancy, lthough cooked pancakes and omelette, etc on offer.Geat seaview to start the day and location is in a good part of the Island

    Stayed in May 2023

  • Reviewed: April 1, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Food hygiene standard were poor for example. Dity cups , eggs done on dirty surfaces with burt previously cooked eggs.bread dry with no margarine.

    Rooms were clean. Child waiter was very professional.

    Stayed in April 2023

  • Reviewed: December 2, 2022

    7.0
    Good
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It's not possible to swimm in the sea because of stones but the pool is very nice

    Stayed in December 2022

  • Reviewed: November 30, 2022

    6.0
    it was a good stay
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    cleaning done on request

    sea front location

    Stayed in November 2022

  • Reviewed: November 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Duplex
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a nice and quiet place. Really benefit for vacation and relaxation. The staffs were very helpful and pleasant. We really enjoy our stay

    Stayed in November 2022

  • Reviewed: October 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast and dinner are limited. But it is ok.

    Location is good. Staff is perfect. Price is super.

    Stayed in October 2022

  • Reviewed: October 6, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    There was always problem with food. And the stuff were unfriendly. Breakfest and dinner was always later than they said.

    stuff at the reception was very kind and helpfull, they have good swimming pool.

    Stayed in October 2022

  • Reviewed: September 20, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 12 nights
    • Submitted from a mobile device

    Especially the personnel! They all are supportive and polite

    Stayed in September 2022

  • Reviewed: August 1, 2025

    5.0
    It was value for money but could have been better if the hotel offered some activities.
    • Leisure trip
    • Family with young children
    • Family Duplex
    • Stayed 2 nights

    Breakfast was a bit minimal. And it was the same food both days. No activities available at the hotel.

    Staff 'Mr Manoj' was really nice and welcoming. Room was ok.

    Stayed in July 2025

  • Reviewed: June 17, 2025

    9.0
    Memorable Experience
    • Leisure trip
    • Family with young children
    • Family Duplex
    • Stayed 1 night
    • Submitted from a mobile device

    If I had one suggestion, it would be for the kitchen to expand its menu selection to offer even more variety & a heated pool would be a plus. That said, everything else exceeded our expectations, and we left with wonderful memories.

    We recently stayed at the hotel to celebrate a special occasion—my daughter’s anniversary—and it was truly a memorable experience from start to finish. From the moment we arrived, the entire team made us feel exceptionally welcome. The level of service was outstanding, and we were especially delighted with the personalized service, which made us feel incredibly pampered throughout our stay. Our rooms offered a beautiful view, and every interaction with the staff reflected professionalism, warmth, and genuine hospitality. A heartfelt thank you to Anaelle and the Front Office team, the Restaurant Managers, the security staff, and the Director. Although I don’t know everyone’s name, please know that your efforts did not go unnoticed—we appreciated each one of you. Thumbs up to the whole team—keep up the excellent work! We will definitely be returning.

    Stayed in June 2025

Showing 1 - 25

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