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Reviews of Veranda Pointe Aux Biches Hotel & Spa 4 stars

Royal Road, Pointe Aux Biches, 00230 Trou aux Biches, Mauritius

#4 of 8 hotels in Trou aux Biches

Guests' Choice

Review score

Based on 107 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 15 August 2025

    7.0
    Overall good value for money and well situated
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 7 nights

    We asked to do a day trip at Grand Baai (which is advertised on the group) and reception phoned the Grand Baai resort and they advised the earliest we could go there was in 2 weeks time - we were quite irritated as it would have been nice to stop there for lunch (all inclusive) while day tripping

    Beach was lovely. There are a lot of dogs in the area but the beach is clean every day. The only problem was the low tide that we could not use the dinghy or paddle boards which was a little irritating as the water level was too low, however obviously this is beyond the hotels control. Room was perfect and staff were super friendly.

    Stayed in July 2025

  • Reviewed: 12 August 2025

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was not well designed and equipped. Cleanliness can be improved

    The buffet, the staff

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    We try to be back one day :-)
    • Leisure trip
    • Couple
    • Privilege Room - Adults Only
    • Stayed 7 nights
    • Submitted via mobile

    We had the most amazing holiday!

    Stayed in July 2025

  • Reviewed: 23 June 2025

    9.0
    Enjoyable and fun
    • Leisure trip
    • People with friends
    • Comfort Room
    • Stayed 7 nights
    • Submitted via mobile

    Not much Vegetarians

    Cleanliness and on beach front

    Stayed in June 2025

  • Reviewed: 1 June 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Comfort Room
    • Stayed 7 nights
    • Submitted via mobile

    Food was good but could have more variations on a daily basis. Certainly did not go hungry.

    Friendly staff, basic but comfortable rooms.

    Stayed in May 2025

  • Reviewed: 19 April 2025

    7.0
    A lovely short stay in a beautiful part of Mauritius.
    • Leisure trip
    • Family with young children
    • Privilege Room - Adults Only
    • Stayed 5 nights

    The food is average, but if you like fish, totally recommend to stick with that as it is fresh every day. The lagoon is not as it states in the adverts, so for good swimming and snorkelling, you need to go to the main Trou Aux Beaches (shuttle bus can take you there) and that really is a paradise. Please have the dogs removed though - they are a bit of a nuisance.

    A lovely boutique hotel in Trou Aux Beaches. Fantastic location to travel around the island of Mauritius. The rooms are very beautiful and spotless. The facilities were good and the pools were fab. The staff are very attentive and very accommodating.

    Stayed in April 2025

  • Reviewed: 1 March 2025

    9.0
    I would certainly recommend if you are staying in the area
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 7 nights
    • Submitted via mobile

    The drinks for lunch and dinner are not included - I expected only the water to be included and any other drinks or alcohol to be paid separately, but bear in mind this applies to the water too. For breakfast, you have juices, teas, coffee, and water included.

    We had half board - the food was delicious, and there were lots of choices. We tried local, Indian, Chinese, and other international cuisine - overall good choice, especially for dinner and lunch, which we had once. The breakfast offered generally the same choices - fruits were slightly different each day but enjoyed all the food. I liked the facilities - we didn't have the time to use the free foot massage voucher and the spa but the beach and the rooms were good and clean. We had a great time! We had friends staying in another hotel nearby, next to Troux aux biches and for a similar price, their experience was quite different - service and facilities weren't as good, including the food and they had an issue with bed bugs! We, on the other hand, had a great experience at Veranda.

    Stayed in February 2025

  • Reviewed: 26 February 2025

    8.0
    Great location
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful location. Activities advertised, but entertainment staff did not engage and encourage participation. Rooms were large & comfortable. Reception staff very welcoming & accommodating. Food at breakfast was lovely, but other meals were fairly basic for this type of hotel. If you use a taxi from the hotel, agree a price with them beforehand.

    Stayed in January 2025

  • Reviewed: 24 January 2025

    8.0
    Liked my stay.Hope to come again this year.
    • Leisure trip
    • Solo traveller
    • Comfort Room
    • Stayed 5 nights
    • Submitted via mobile

    Liked everything.

    Like everything.

    Stayed in December 2024

  • Reviewed: 14 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 7 nights

    The rooms are not luxurius enough for the price I paid- very underwhelming and dissappointing

    The beach was beautiful and the pool area and bar are really nice !

    Stayed in January 2025

  • Reviewed: 26 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    I had an issue with the AC but the staff came and manage to clear the situation swiftly. Very nice experience.

    Stayed in December 2024

  • Reviewed: 30 September 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 3 nights
    • Submitted via mobile

    There was a weird smell in the bathroom.

    The beach and the resort is looking great and the staff is very helpful. Very good choise of food, everything was really delicious.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Privilege Room - Adults Only
    • Stayed 5 nights

    Didnt like the beach or the sea swimming because of sharp stones

    liked the room. the staff were great

    Stayed in September 2024

  • Reviewed: 17 August 2024

    7.0
    Nice place to stay for families, not very recommended for couples and honeymooners
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 9 nights
    • Submitted via mobile

    The staff weren’t very kind. It is better to book all inclusive, or else do not have drinks at the hotel. Try to think before going there if you need to upgrade your stay with a half board or all inclusive or else the prices that they give you at the hotel for the upgrade are more than double the prices you can book online wich does not make any sense to be honest.

    Nice place for families with lots of activities

    Stayed in August 2024

  • Reviewed: 19 July 2024

    8.0
    Good value for the price given nice location cute dogs and cats around
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 6 nights
    • Submitted via mobile

    It was near seaside but bottom of the ocean was rocky and with some kind of oceanic plants. Breakfast was repetitive. Yet I enjoyed some food wasn’t really a problem for me.

    Location Seaside Dinners (Drinks not included) Clean rooms Fresh atmosphere

    Stayed in July 2024

  • Reviewed: 23 June 2024

    9.0
    One of the best memories we created with our children. Thank you Veranda!🌷
    • Leisure trip
    • Group
    • Comfort Room
    • Stayed 5 nights
    • Submitted via mobile

    The best staff…ever. They offer a variety of activities for the different age groups. Food tasting, rum tasting, entertainment.😋 Our kids celebrated their birthdays there, and they made it special for us. Thank-you!🌷

    Stayed in June 2024

  • Reviewed: 21 June 2024

    9.0
    Beautiful Friendly Hotel
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was a little too firm for our liking but was not bad. Not so many local bars and restaurants offsite if you were staying for a longer stay and wanted to go outside of the hotel for a different choice.

    Beautiful location right on the beach with amazing sunset views. Lovely pool and bar area, friendly dogs on the beach with a really laid back tropical feel. Most of the staff were very friendly and provided a great service. Good buffet selection too with nice setting for eating your meals. Gift shop on site and watersports available. Also quiet and peaceful at night with flying foxes overhead and birds in the daytime :)

    Stayed in June 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    No comment

    Food, green garden and the seaside very nice

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Best value for money. A bit far from the airport, but near the cruise terminal.
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night

    The water is not crystal clear but ok.

    The location with its "private" beach was fantastic.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 12 nights

    The cozy hotel is situated directly on the beach. Its garden is clean and well-maintained. The rooms are cleaned every day. The quality and variety of the food are adequate. The staff strives to make the hotel guests feel comfortable. This is especially true for Rana, who works at the bar, and I have never encountered such a kind person in my life.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 5 nights

    The beach is not nice the sand is very hard, and the sea is a lot dirtier then i remembered it.

    Location of this resort is nice. walking distance to lots of small different places. Rooms was nice a very cool especially on very hot days. Resort very accommodating and staff is nice and friendly. Spa is awesome and very friendly people. Swimming pools are also very nice. Breakfast was excellent!

    Stayed in January 2024

  • Reviewed: 27 December 2023

    8.0
    Resort with secluded feel in the privilege adults only area.
    • Leisure trip
    • Solo traveller
    • Privilege Room - Adults Only
    • Stayed 7 nights
    • Submitted via mobile

    Feel the rooms could use some investment. Really doesn’t feel like a 4 star hotel and it’s unfair on the staff.

    Loved the secluded privilege beach area. The sandy lanes restaurant and bar also great! Staff good in this area. Sara and the restaurant staff were great!

    Stayed in December 2023

  • Reviewed: 24 December 2023

    8.0
    All Veranda hotels are not the same quality! This one was great.😊
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 2 nights
    • Submitted via mobile

    The guys on the beach keep pestering you to do paid activities, even when you decline. After breakfast it’s impossible to get a sun lounger and there are towels on all of them but no people. It’s like people come really early to book these loungers and pitch much later knowing in the day when someone else could have been using them already.

    Staff were super friendly. Nothing was too much for them Ramdass at the restaurant was exact and went out of his way to be helpful quickly. The fact that you can arrive early and they have facilities for you to take a shower and use the resort while you wait to check in was incredibly nice. That convenience is extended when you check out too. They have umbrellas in each room too in case it rains ( this was very well used ) the food has a nice variety and is fresh. Overall a lovely experience. We’d book here again.

    Stayed in December 2023

  • Reviewed: 20 November 2023

    9.0
    Great place to stay.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Price - a bit overpriced for a comfort in the rooms.

    Staff! They were so friendly and great 😊

    Stayed in October 2023

Showing 1 – 25

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