Reviews of Villa Osumare Guest House
Avenue 10 Moulincasse, Flic-en-Flac, Mauritius

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSufficient breakfast. Good value for money
Everything was good. Would have appreciated tea bags or coffee satchets in the room too
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewVery unique decors everywhere. Nice rooms and good breakfast. The woman who served us breakfast was so lovely.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewBreakfast was simple, not much choice available, but still complete. Great staff and location.
Internet connection can be a bit complex.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe amenities and extras provided. Standardised breakfast and very filling.
There was no cupboards in the room. No complimentary tea/coffee. However, cutlery and crockery were provided.
Thank you once again for your review and for sharing your experience at Villa Osumare. We truly appreciate your feedback and would like to kindly clarify one point regarding the guest room. 🛏️ Wardrobe Details Our rooms are equipped with a conventional open-plan hotel wardrobe, complete with shelving for convenient storage. This design is intentional, allowing guests to organize their belongings easily while enjoying a clean and spacious atmosphere. We value every guest’s perspective, and your input helps us continuously enhance our space. We look forward to welcoming you again for an even more enjoyable stay. Warm regards, The Villa Osumare Team
Thank you once again for your review and for sharing your experience at Villa Osumare. We truly appreciate your feedback and would like to kindly clarify one point regarding the guest room. 🛏️ Wardrobe Details Our rooms are equipped with a… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewLocation was great! Unit was clean.
We had some issues with the fan and AC not working properly and the bed is very noisy and disturbing.
Dear Jamal, Thank you once again for your review and for sharing your experience at Villa Osumare. We truly appreciate your feedback and would like to kindly clarify one point regarding the guest room. 🛏️ Wardrobe Details Our rooms are equipped with a conventional open-plan hotel wardrobe, complete with shelving for convenient storage. This design is intentional, allowing guests to organize their belongings easily while enjoying a clean and spacious atmosphere. We value every guest’s perspective, and your input helps us continuously enhance our space. We look forward to welcoming you again for an even more enjoyable stay. Warm regards, The Villa Osumare Team
Dear Jamal, Thank you once again for your review and for sharing your experience at Villa Osumare. We truly appreciate your feedback and would like to kindly clarify one point regarding the guest room. 🛏️ Wardrobe Details Our rooms are eq… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewBasic breakfast however place was very clear and spacious
Noice .......you can clearly hear people talking in other rooms not just your next-door room but seems like the whole building
Dear Ashveen, Thank you again for your review and for staying at Villa Osumare. We’re truly sorry to hear that you were disturbed by sounds during your visit. We understand that everyone has different sensitivities, and this feedback is new to us. If we had known at the time, we would have gladly tried to assist or find a way to make your stay more comfortable. Your experience is important to us, and we appreciate you bringing this to our attention so we can continue improving. Warm regards, The Villa Osumare Team
Dear Ashveen, Thank you again for your review and for staying at Villa Osumare. We’re truly sorry to hear that you were disturbed by sounds during your visit. We understand that everyone has different sensitivities, and this feedback is n… Show more
Reviewed: 12 June 2025 · Stayed in May 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewRoof top terrace, pool area, location, staff, breakfast
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewPerfect and forecoming personal!
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewNahe am Strand.
Reviewed: 15 May 2025 · Stayed in April 2025
Verified reviewNo complaints, staff all very friendly. Clean, well located.
Nothing !
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewEverything was wonderful. The staff and owner were professional, friendly and helpful. Definitely a place to stay.
No concerns at all.
Reviewed: 25 March 2025 · Stayed in February 2025
Verified reviewBeautiful property is nice and clean and great value for money. Nice pool, nice area on the roof top to relax. Breakfast was great value for money. Rooms are cleaned every day except Sundays.
We thought we had a balcony. it's only the big rooms that have the balconies We managed as we sat outside near the pool, which is beautiful.
Reviewed: 25 March 2025 · Stayed in February 2025
Verified reviewThis is a great place to stay in Flic-en-Flac. The room is clean, bed is comfortable. The staff is very friendly and helpful. The breakfast is good. Pool is clean and great. There is big roof teracce to relax after a busy day. The sea is in walking distance. There is a big variaty of cafes in a near distance.
Nothing.
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewOur stay was incredibly comfortable, thanks to the outstanding service and proactive approach to solving any potential issues. The staff provided excellent recommendations for excursions and restaurants, making our experience even better. The team was simply fantastic—welcoming, attentive, and always ready to help. Breakfast was tasty, and the pool was a great addition for relaxation.
Nothing! Everything met or exceeded our expectations.
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewBeautiful property.
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewIt started ok and abi seemed friendly enough. He then became very rude and unfriendly the same as his wife. They had no time for the guests and spoke sarcastic and rude to me. I asked for a towel and a clean cup on my last night and he instructed the desk assistant not to give them to me and put the phone down on me. I had to struggle to bring my luggage down a flight of stairs. He wife rudely told me no one was there to help and to get the taxi driver to help me. Her husband was there and others. They wouldn't allow us to eat anything besides breakfast on site. It shouldn't have been an issue to provide a area where people could eat. The French lady and African lady were very nice and helpful. The young man refused to give me a clean cup and brought a tiny glass for me to make tea out of. They were very grumpy unfriendly and rude. They impose too many rules on the customer's making your stay very uncomfortable. There was no tvs in the room only one in the living room. It's a nice place but they need to be polite and respectful to their customers because we are the one's giving them business. Very disappointing stay.
When you arrived at Villa Osumare, you mentioned having checked out early from your previous hotel due to an unresolved dispute. We then witnessed the intensity of the situation as you were talking to the previous hotel on your phone, including your request to use our phone to talk to the same hotel after encountering issues of been blocked on your own by same hotel. As your stay progressed, it became clearer to us why you may have experienced difficulty at your former accommodation. We regret that your time with us added further stress, especially as we ourselves at the time were having to navigating through Cyclone Jude. Managing the effects at the time of one cyclone was already challenging and then for us to endure from you at the same time what we now refer to as “Cyclone Shereen” made things even more intense. Despite the circumstances, we hope you’ve been able to find resolution and peace moving forward. Thank you for taking the time to share your feedback. Regards, The Villa Osumare Team
When you arrived at Villa Osumare, you mentioned having checked out early from your previous hotel due to an unresolved dispute. We then witnessed the intensity of the situation as you were talking to the previous hotel on your phone, inclu… Show more
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewThe place was super clean and it was exactly as mentioned on the property profile.
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewThe place was very clean and neat The food was healthy
The shortcut to the beach
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewEverything was very clean. The room was cleaned every day!
It was comfortable and cozy. All facilities were there. The location is just perfect to reach the beach and restaurants.