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Reviews of West Island by Horizon Holidays

Royal Rd, Black River, Mauritius, 90609 Rivière Noire, Mauritius

#31 of 77 hotels in Rivière Noire

Guests' Choice

Review Score

Based on 49 apartment reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    8.7

  • Value for money

    8.7

  • Free Wifi

    8.8

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Showing 1 - 25

  • Reviewed: April 16, 2025

    8.0
    Very Good
    • Business trip
    • Group
    • Deluxe Apartment
    • Stayed 4 nights

    The showerhead was broken.

    Stayed in March 2025

  • Reviewed: January 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 4 nights

    Nothing

    Location & unit greqat

    Stayed in December 2024

  • Reviewed: December 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Check-in and out process was a little complicated, every little part was counted. The apartment could be cleaner, there was hair/dust on the floor, crumbs and stains on the couch and (old?) blood stains on the bed sheets. It seemed that the cleaning personnel was in a rush. Furniture looks very used with a lot of damages, should be replaced soon.

    Gorgeous balcony with view onto the river and the beautiful green garden. Amazing place to enjoy breakfast „at home“. It’s in a secured area which of course made me feel safe but also kinda weird… the apartment was huge… every of the 3 bedrooms had their own bathroom. The kitchen is very well equipped. Staff was very friendly and always reachable by whatsapp and gave lots of recommendations for restaurants, shops, beaches, etc… private parking spot, which is a plus, too.

    Stayed in December 2024

  • Reviewed: August 22, 2024

    10
    Great comfortable
    • Leisure trip
    • Family with young children
    • Deluxe Two Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    We didn't have a pool attached to our apartment, but there were other pool outside available. We didn't like that the bathroom had no bidet and the shower open in the room (no privacy if you are 2 friends or siblings)

    The place is very safe and quiet, the river view and the sea is breath taking. The rooms are comfortable, clean, the furniture is excellent and all kitchen amenities you imagine are available(oven, microwave, plates, cups, spoons, forks, pots, pans, toaster, different types of spatulas,kettle, coffee mashine, washing machine, dishwasher, drying rack, Iron...ect). It was a great stay.

    Stayed in August 2024

  • Reviewed: August 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Peaceful location with tranquil riverfront views.

    Stayed in July 2024

  • Reviewed: August 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Wonderful view of the river from a well layed out apartment that was fully equipped. Staff were very welcoming and provided good advice about places to see and restaurants in the area. Access to shared pool area with beautiful view.

    Stayed in August 2024

  • Reviewed: August 9, 2024

    9.0
    Good place with great people right from the gate. Excellent security
    • Leisure trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    TV channels could not easily connect

    The house is family friendly

    Stayed in August 2024

  • Reviewed: July 27, 2024

    9.0
    Wonderful place to ralax
    • Leisure trip
    • Group
    • Deluxe Two Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    No restaurants or supermarkets near the apartment

    Calmness, amazing view, very clean apartment

    Stayed in July 2024

  • Reviewed: July 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    A large spacious,1st floor apartment overlooking beautiful palm tree gardens and the river below. We really enjoyed the large covered patio, that gave us the freedom to enjoy our meals outside even while it rained. Ingrid was a delight in staying in touch, checking in and out.

    Stayed in July 2024

  • Reviewed: May 10, 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Deluxe Two Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    A delightful 2+1 apartment in a gated community near La Belise. The shared pool is a fantastic bonus, and the spacious balcony offers stunning views of the marine surroundings. Perfect for a relaxing getaway

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Two Bedroom Apartment
    • Stayed 2 nights

    Bathroom shower and tub needs wee bit repairs.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Two Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The pool area is in need of major refurbishment which I understand is due to start sometime in 2024

    Beautiful and Quiet location. Very good base to explore the area but a hire car is advisable.

    Stayed in March 2024

  • Reviewed: December 6, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Deluxe Two Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Some minor confusion finding the apartment and take note that location is actually La Balise and not West Coast Marina, important if booking a taxi on booking.com in addition to your stay. Unfortunately the main entertainment area - main pool and lounging areas - were unavailable for use as the restaurant was under renovations. A bit of a disappointment as we were hoping to spend a day relaxing by the pool. There is a second pool but it is more of a lap pool next to the road.

    Lovely location, close to all shops and the beach. Very comfortable bed and pillows. Apartment has everything you would need for your stay. Corner unit so fairly quiet and private balcony with lots of palms. Very good communication during the reservation process and very friendly team.

    Stayed in December 2023

  • Reviewed: September 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    None

    Great house, very occupied. Great Location. 20 mins Driver from Le Morne

    Stayed in September 2023

  • Reviewed: March 14, 2023

    9.0
    Fabulous
    • Leisure trip
    • Couple
    • Apartment with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Lovely apartment. Good showers. Comfy beds. Quality bed linen. Felt very secure. Good plunge pool and swimming pool. supermarket is about 2 Km away. A couple of local restaurants. very supportive staff

    Stayed in March 2023

  • Reviewed: February 21, 2023

    10
    Unbelievable stay !! Would surely recommend.
    • Leisure trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 2 nights

    The private pool and the calm atmosphere.

    Stayed in January 2023

  • Reviewed: December 9, 2022

    9.0
    Great spot in my favorite part of the island.
    • Leisure trip
    • Couple
    • Deluxe Two Bedroom Apartment
    • Stayed 11 nights

    The apartment, while beautiful, has a few dings on 1 or 2 of the walls which could use a quick repair job. The wifi is very good in the living area but the signal isn't strong enough in the main bedroom and should have a booster installed.

    The Black River/Tamarin area is a great place to stay on the island as there are lots of quiet beaches and hikes close by. The apartment is situated close to some good restaurants and shops and is very easy to get to. The complex that the apartment is in is very beautiful and upmarket. The apartment itself was very spacious, well decorated, and had all the amenities that you needed for your stay (aircon, barbeque, welcome pack, Nespresso machine etc.) We were there for 10 days doing a combination of working and holiday and the apartment was perfectly set up for both. There is also a big complex pool for the block which was a bonus.

    Stayed in December 2022

  • Reviewed: October 31, 2022

    8.0
    Great location and apartment
    • Leisure trip
    • Group
    • Deluxe Two Bedroom Apartment
    • Stayed 3 nights

    This was a great spot, the complex is safe, secure, and quiet. The flat is in excellent condition and has all the amenities you require for self-catering. The welcoming staff were really friendly and helpful.

    Stayed in October 2022

  • Reviewed: October 8, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 14 nights
    • Submitted from a mobile device

    Cleaners not clean well .

    Very modern and quiet place to stay for relaxing 😌 love everything about it.

    Stayed in September 2022

  • Reviewed: October 1, 2022

    10
    we will definitely come back
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 10 nights
    • Submitted from a mobile device

    nothing

    Nice and secure community , well maintained and with good facilities .

    Stayed in August 2022

  • Reviewed: June 27, 2024

    1.0
    Holiday In Hell
    • Leisure trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 5 nights
    • Submitted from a mobile device

    There was construction and piling being done, which ruined what was going to be a peaceful stay. In response to our complaints, the agents offered us a 10% discount and adviserd that construction started earlier than expected. I was insulted that they believed a minor discount would rectify the absolute displeasure and noise we had to endure through our stay.

    The location was good

    Stayed in June 2024

  • Reviewed: June 25, 2024

    7.0
    Value for money, great location
    • Leisure trip
    • Family with young children
    • Deluxe Two Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms need to be cleaned better . I really Felt many areas were not covered at all, dust, stains .

    We were met by the housekeeper and the host had msged all information. Was very smooth check in . They had wet towels, juices and some snacks ready .very thoughtful

    Stayed in June 2024

  • Reviewed: February 28, 2024

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 10 nights
    • Submitted from a mobile device

    Thought out 10 days in the resort only 1 water bottle was slotted. Dishwasher was there but there was no cleaning product was kept

    Only swimming pool

    Stayed in February 2024

  • Reviewed: August 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Deluxe Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

Showing 1 - 25

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