Reviews of Batuta Maldives Surf View

The location was incredible. The staff were so friendly and accommodating. It was a lovely quaint little place to stay.

The room was very old and not very clean. The bathroom was so small and the paint was coming off the walls.

Great property. Fantastic location and really friendly.

Location on the beach front and has their own restaurant

Location was good and staff were nice.

It was more rundown than the pictures show, room was covered in bugs and didn’t feel clean. The door also didn’t properly shut and as two younger girls we didn’t feel safe.

The hotel is very well located at the bikini beach ⛱️. Excellent for snorkeling 😊. The staff were very helpful. The hotel is in need of some TLC, it looks rundown. The dining area is not too nice which is a shame because the location and views are truly fantastic. The room was very small but had everything we needed. If they work a bit in improving the communal areas the place will be amazing!!!

Distance from the beach

No soap in bathroom, unhelpful and disinterested staff, rough treatment of luggage causing something to come dislodged from a side pocket in my rucksack and be lost. Loud construction going on next door.

Really good location right on the beach front and excellent value for money. Room was clean and spacious. You can watch the sunrise right outside the door

There is a new hotel being built right beside it at the moment which did mean there was some noise during the day. Not a huge issue and there is plenty of space further down the beach if you want to escape the noise.

Property gives the insight of a home rather than a hotel , so feels like a home at a leisure place. I liked the sea facing room on 01st Floor .

Ground Rooms are not bit airy .

Staff was nice ! Room basic and the beach amazing

Upon arrival at the guesthouse, the staff asked us to pay extra taxes on top of the original amount shown on Booking.com. When we specifically asked for an explanation of why we had to pay these additional charges, which were not mentioned anywhere, they showed us the total with extra taxes handwritten on the receipt, despite the fact that the original booking clearly stated that taxes were already included in the price. Essentially, they use a lower price on Booking.com to appear competitive and then ask guests to pay GDS and local taxes that they should be covering themselves and that should already be included in the final bill. Very poor understanding of english and absolutely no customer service skills—their approach is simply 'pay or leave'. A friend of ours asked to add an extra person and she was charged $50 per night. She asked for something specific about it but was only pointed out $150 in total per 3 nights, no official extra person tariffs but only handwriting extra on the grand total bill, which is insane. Moreover, the staff barely understands english and the General Manager, who acts like he has nothing to do with the guesthouse, turned out to be the person in charge of everything running around. (Watch out for him even though he play cool and friendly). We agreed through, to do a boat excursion for 50$ on the second day, yet we ended up paying some unmentioned extra taxes on top of the original agreement. To cut the story short, they are used to getting away with extra charges as people on holiday don't want to drama and check the bills properly, they show no mercy, you either pay what they ask you for or you are left last minute without accommodation.

Always pay in dollars or by card, otherwise, if you pay with their currency, you will be charged more.

Perfect location staff were amazing always wearing a smile and the food was really tasty all cooked from fresh

Good location on bikini beach, they sent a buggy to meet me at the speed boat dock.

Really disappointed by Batuta. High price point and not the quality to match. I originally checked into a room filled with damp and the worlds most depressing window - after complaining I was moved to Batuta Inn which was nicer, but off the beach with no view and construction work happening nearby, so not what I had paid for. Everything seemed like hard work for the staff, as if I, as a paying guest, was an inconvenience.

Breakfast, beach front location. Room

Huge construction site next door with loud works 6 days per week 8am - 7pm