Reviews of iCom Marina Sea View 3 stars
Rahvashaa Higun, 08090 Maafushi, Maldives
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewSea view rooms were nice, staff is amazing
There’s construction going on at the back of the hotel so if anyone’s getting city view, keep that in mind. City view rooms have musty smell. Also the corridors need renovation.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect especially the location and the room was clean and the staff were very friendly
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGreat stay, clean room, provided everything we needed. The new icom blue opened meaning we had pool, gym and breakfast. That was ideal
Nothing
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe location was good
Very compact room, washroom was too small, a skinny person like me couldn’t even have a shower comfortably, within the shower area, no hand wash or soap provided on the sink
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewBreakfast
Room service
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewClean and they provide water every day
I have a suggest to provide trash bags
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe staff was just amazing
Maybe facilities and breakfast options
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewClean and nice room. Has 2 bottles of water everyday. Great snorkel and tour activities right at the reception. Good breakfast, has elevator.
Lobby doesn’t have AC
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewNon！
Extremely Disappointing Experience with Icom — Especially Their Attitude Towards Handling Issues Icom has been the most disappointing service I have ever encountered, particularly regarding their attitude when dealing with problems. We arrived at the airport at 2:00 PM. The female Icom staff confirmed our boat departure time was 3:25 PM and told us to wait at the airport. When the time came, we all went together to the pier. During the wait, I double-checked the time with her again. However, she never showed up in the end, and we had to search the entire airport for her. We sought help from other staff members. Another Icom employee — a bald man — called her and was told she would be back soon. But by the time we got this call, the boat had already left. Despite this, we waited an additional 20 minutes, and she still didn’t appear. The next Icom boat wasn’t until 6:00 PM, which meant we missed all our evening plans — everything was ruined! We had no choice but to take a private boat that left at 4:30 PM. During this entire time, the female staff member never returned. The other employee called her again and was told she was eating and would be back shortly. Yet, she never showed up before we left the airport. The airport itself has no air conditioning; it was hot and stuffy, and we were forced to wait inside for two and a half hours! Meanwhile, I messaged the hotel for help — no one responded. When we arrived at the hotel, I explained the situation to the front desk. They said the manager would investigate and get back to me. Laughably, no so-called manager ever contacted me! On day one, they said they would reach out; day two, they said they would follow up; day three, they told me the manager was in the hospital. Now, a week after returning home, I still have no reply! Their way of handling issues is to simply ignore you. Also, don’t trust their pictures! The bathroom mirrors are disgusting, especially in rooms 505 and 506.
Dear Guanlou, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience did not meet your expectations, and we understand your concerns. Please know that we take all guest feedback seriously and always strive to ensure a pleasant and smooth experience for everyone staying with us. Regarding the speedboat transfer, our records indicate that you were advised by our airport representative to wait until 15:10 for boarding at 15:20. We understand that this may have caused some confusion, and if there was any miscommunication at any point, we regret any resulting inconvenience. That said, our team followed the standard procedure based on the operational timeline provided that day. In reference to your comments about the comfort of the airport premises, we are constantly working to improve the guest waiting experience and have noted your feedback in this regard for our continuous improvements. Concerning rooms 505 and 506, we typically maintain a high standard of cleanliness and upkeep, and it is unusual to receive concerns of this nature. Nevertheless, we will be reviewing these rooms thoroughly to ensure everything remains up to our quality standards. We always encourage guests to report any dissatisfaction during their stay so that we have the opportunity to address it immediately. While we regret that your experience did not reflect the level of service we aim to deliver, we hope you can appreciate that we are looking into your concerns objectively. Our intent is never to cause any guest discomfort, and we appreciate your feedback as a part of our service evaluation process. We genuinely hope to have the opportunity to welcome you back in the future under better circumstances. Warm regards, Manager
Dear Guanlou, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience did not meet your expectations, and we understand your concerns. Please know that we take all guest feedback serio… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewThe hotel is in the same company as ferry boat and tour. Very easy to book the ferry.
Reviewed: 11 June 2025 · Stayed in May 2025
Verified reviewReviewed: 11 June 2025 · Stayed in May 2025
Verified reviewNice staff good location
Nothing
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewThe location and staff
The parrots chained at the front of it
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in April 2025
Verified review