Reviews of Rashu Hiyaa 3 stars

Good position, the new cafè on the beach Is very nice, kind staff

Lovely environment and staff are so friendly and helpful. Can improve the quality of food.

Good location near the beach. You get a sun lounger and umbrella on the beach and a beach towel. We got a transfer from a boat with a buggy. The manager helped us with booking a boat to Malé. You have an electric kettle in the toom and water were brought from the cleaning service in the room. You can change money with a good exchange rate, if the money are available on the reception.

It's a good hotel in overall. But some small things are annoying. We arrive at 14:30 and asked for a baby bed (which was also already ordered via booking and we sent a reminder about it before), but we got it only at 19:00, after i asked two times more and said that my daughter should sleep now. I asked a manager in the first day, if everything OK with the payment (they received it via booking). He told me that he will checked and prepare the bill in the evening. It didn't happen and I got the outstanding sum only on the evening before departure after two reminders (but it's only an environmental tax, I got get why it was a problem). Sometimes they don't have a beach towels, if it's rainy in the night before and they don't warned you about it, when you give your old one in the evening back. The holders at the breakfast buffet are really small and we should ask to fill cereals / a cake or fruit each time, we come there as some plates were empty. But at least the waitresses fill everything what we asked.

Location

Services House keeping Breakfast

The hotel is perfectly situated on the island's largest beach, offering a clean and well-kept environment. The food is delicious, and the staff is always smiling, friendly, and eager to assist. We want to give a special thanks to Malika, who organized a speedboat transfer for us outside of the regular schedule, both to and from the island. If you're considering staying on Dhiffushi Island, this hotel provides everything you need for a comfortable and enjoyable stay.

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The location, meals and staff

The TV didn’t work. The bathroom had no toiletries.

10/10 Customer Service. The picked us up one the port...without us even asking! They made early and late checkin / checkout possible with 0 problems. Organizing an off scheduled boat was also possible. If every Hotel would have this service? Way different world. I would book the hotel again 😁

Our Room was not that good isolated for noices, so we could hear sometimes stuff from outside

I liked the location of the hotel as it was a prime location. Unfortunately that is the only thing that I did like.

The management of the hotel was poor, adding funds to a transfer to the airport. Housekeeping also came very late every day to clean room. You have to ask continuously for fresh towels and linen. and toiletries. Always have to ask for everything to be done. Breakfast was basically finished at 7:30 am in the morning. Guests felt like they were a second thought or a priority. Unfriendly and unmanaged staff.

Facilities are great. Food is also some of the cleanest in all local islands however it is not a buffet

The location of the hotel is excellent, for sure one of the best on the island, with direct access to a very well maintained beach and a great small snorkeling spot (a small wreck with lots of fish). At night sting rays and small sharks are coming into the bay quite close to the shore, which is a very rare and special experience. The rooms are spacious and well equipped. The furniture is a bit dated but still quite functional. We stayed for one night in a room on the ground floor facing the village but upon our request the manager transferred us to a first floor sea facing room which was much brighter and had a really great view from the balcony. The staff was really nice and helpful and resolved fast all the minor issues we had.

Some of the towels were not in a good shape but the staff replaced them immediately when we asked. There is a smell in the bathroom when the shower is turned on, but I presume this is a common thing on the entire island.

Everything: location, staff, beach, excursions

Very clean, on the beach, very courteous staff, service minded staff

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Excellent property on a beautiful island Courteous & helpful staff! Special mentions for Thejas who met us on the boat and arranged pretty much everything for us. Mallika welcomed us and showed us all over the property and got us going. Naveen at the restaurant was great with service, frankly all the girls were. Masood and Sahu for taking us on the most memorable coral garden snorkel. It felt like a dream!

Nothing.. Everything was great

right at the beach and good size rooms with all you need to feel comfortable.

The staff is very helpful and happy to help but few did not understand English or had very basic knowledge. Staff were trying to give us a totally different room that we have reserved and we had to wait few hours for our room. Bell Boy was very dissatisfied and sighing when did not get any tip despite not carrying our luggage. he insisted to take us to our room and insisted on going in. we were tired and wanted to have some privacy and did not want him coming in… he sighed and flipped his eyes… we would Normally tip for any assistance we required but this was very not on… staff were aspiring for a private island hotel standard but weren’t nowhere near with their service… we were made to wait for 2 hours despite arriving 2 hours after check in time…

The Location was good and you can rent snorkeling equipment and do snorkeling from the hotel's beach itself.

There were less options in the buffet.

Great location - probably the best in Dhiffushi. We stayed at the hotel 7 days but wish to have more time and stay longer. Relaxing atmosphere and comfortable facilities. Very helpful hotel staff.

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The transfers was smooth - great support from the hotel. A person wait for you at the airport and once you reach the island (to help with luggage). Great location. Right next to a beatuful beach. Clean beach towels are provided every day. Sunbeds and umbrellas are also provided - free of charge. This seems to be the main tourist area at the island. It's very lifely with plenty of restaurants, there is also a grocery store. Breakfast is fine. Coffee is good. Dinner is delicious. Not a lot of options, but all of them are well prepared and nice. We explore the whole island beaches/hotels. As overall I think it's one of the best hotels/guest houses of the island !

The check-in was slow. We wait for more then 2 hours (besides being told that our room will be ready in 30 mins). The kettle and safe box at the room were not working. We request such, but did not receive a new safe box. Breakfast lacks fresh fruit and vegetables. We had lunch on the menu at the hotel restaurant few times. Be prepared for a long wait. Everything happens really slow. Even drinks came 15-20mins after you order.

the property was as described … fantastic location .. the staff were great …really helpful, nothing too much trouble and gave Rashu Hiyaa a family feel .. run by Krishan with Olga they really helped us while we were there with outings etc .. the beach is fantastic and again the staff so helpful with loungers etc .. The Kettle was great for breakfast and Evening meal buffet .. we would love to visit again … it’s in our plans as we were so sad to leave … Male airport to the island was also arranged by Krishan by speedboat ferry with no problems … we would definitely recommend this location

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