Hodnocení – Samann Grand 4 hvězdiček

Dear Vit, Thank you for taking the time to share your feedback on your recent stay at Samann Grand, Male. We appreciate your input, and we regret that your experience did not meet your expectations. We noticed your mention of staff communication being rated at 0, and we would like to learn more about the specific instances that led to this perception. Understanding the details will help us address any shortcomings and improve our service. If you could provide additional information, it would be invaluable to us. Additionally, we understand your dissatisfaction with not being able to secure a late check-out. Please be assured that our team strives to accommodate guest requests whenever possible. In this instance, the unavailability of rooms on that particular day made it challenging for us to extend late check-outs. We sincerely apologize if there was any miscommunication, and we want to assure you that we always aim to be transparent about room availability and related constraints. Your feedback is crucial to our continuous improvement, and we are committed to ensuring a more positive experience for our guests. Please feel free to share more details about your communication concerns, and if you have any further questions or comments, you can reach us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience in the future. Warm regards, Haseeb Shareef General Manager Samann Grand, Male'

Dear Vit, Thank you for taking the time to share your feedback on your recent stay at Samann Grand, Male. We appreciate your input, and we regret that your experience did not meet your expectations. We noticed your mention of staff commun… Zobrazit více