Reviews of Douglas Lodge & Apartments
Area 44, Lilongwe, Malawi Plot No. 85, Mitundu Circle, Lilongwe, Malawi
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 December 2024 · Stayed in November 2024
Verified reviewExcellent stay & extremely kind staff😀
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewReviewed: 14 June 2024 · Stayed in June 2024
Verified reviewReviewed: 14 May 2024 · Stayed in May 2024
Verified reviewGreat location very comfortable bed
Reviewed: 24 February 2024 · Stayed in January 2024
Verified reviewReviewed: 5 February 2024 · Stayed in January 2024
Verified reviewPerfect shower with hot water
Reviewed: 16 October 2023 · Stayed in October 2023
Verified reviewI liked the hospitality by Victoria. The room was very clean.
The breakfast could be better. The bathroom could do with a paint job.
Reviewed: 12 September 2023 · Stayed in September 2023
Verified reviewReviewed: 24 June 2023 · Stayed in March 2023
Verified reviewReviewed: 21 June 2023 · Stayed in June 2023
Verified reviewgood breakfast. beautiful location (a lot of nature, close to state house), very good for morning runs.
very weak WiFi.
Reviewed: 13 June 2023 · Stayed in June 2023
Verified reviewReviewed: 12 June 2023 · Stayed in June 2023
Verified reviewlocation
owner on site
Reviewed: 13 April 2023 · Stayed in April 2023
Verified reviewReviewed: 3 April 2023 · Stayed in March 2023
Verified reviewSome of the rooms were spacious while others were small. The atmosphere was homely
The small rooms. It was also a little far from where we were having our meetings
Reviewed: 29 March 2023 · Stayed in March 2023
Verified reviewI enjoyed the breakfast as well as the location. Very quiet and private
Reviewed: 28 March 2023 · Stayed in March 2023
Verified reviewReviewed: 27 February 2023 · Stayed in February 2023
Verified reviewStaff was very friendly. Great water pressure. Establishment felt secure. No mosquito net, however a "room spray" was offered in the event we needed one.
Breakfast, was very basic. Not much fresh fruit, instant coffee on offer was not very desirable. Would have been nice to have freshly brewed Malawian coffee. Also the breakfast "juice" was a squash type and not actual fruit juice. Also I left my hat in my room and on notifying the lodge of this the same day as check-out, I was told it was not there, hence did not leave our experience on a positive note.
Reviewed: 15 December 2022 · Stayed in December 2022
Verified reviewReviewed: 7 December 2022 · Stayed in December 2022
Verified reviewReviewed: 19 November 2022 · Stayed in November 2022
Verified reviewthe property was clean and the staff were so accommodating.
Reviewed: 17 October 2022 · Stayed in September 2022
Verified reviewThe apartment we stayed in had a lot of room and was well equipped with kitchen utensils and bathroom articles. Everything is cleaned on a daily basis and the staff is great. The location is a bit outside the city center, you need a car to get around. The view from the hotel (it is on a small hill) is great, we enjoyed some pretty spectecular sundowns.
Some basic things like salt, pepper and oil would be great for the kitchen. And a coffee maker. Other than that the apartment is really great!
Reviewed: 11 October 2022 · Stayed in October 2022
Verified reviewVery clean and staff friendly
No bacon for breakfast!!! No hot water for two mornings Did not wait for arrival even though they were advised we would be late