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Mexico Cancún Verified Hotel Reviews by Real Guests

Recent reviews

  • Krystal Cancun Review score: 7.6

    “Absolutely nothing. The only thing that could have been good was the view, but even that was ruined by the amount of seaweed (sargassum) that they couldn’t clean. What didn’t you like about the hotel? The staff was awful, unhelpful, and constantly negative. The building is old and run-down. Service was dismissive, and they couldn’t even provide cold beer — only warm ones. Overall, it was a disgraceful experience that almost ruined my vacation.”

  • “The room was clean, the beds were comfortable, the location is very good, the AC is on all the time, so the room is cool. They give you a towel, staff are very friendly and helpful.”

  • “Location”

  • “Great location near the airport. Rooms simple, clean, have all that you need.”

  • Grand City Hotel Cancun Review score: 8.5

    “Large Room, AC good, Extended hours at a decent pool, decent amount of tourist visitors (many times we were the only ones using the pool), providing beach towels all the time and 2 bottles of water per room”

  • “Great view from room. Aircon worked well, beds comfortable.”

  • Mezcal Hotel Review score: 8.2

    “Big rooms, clean, air condition”

The 30 best hotels in Cancún

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