Location , value , cleanness , perfect hotel I always Come Back to this hotel . And Maria the housekeeper is the best

Stayed in August 2025

Nothing

Location Room cleanliness Staff Communication Maria J was an exceptional housekeeper

Stayed in July 2025

nothing

The pool was great because it was very hot when we stayed. We also appreciated the fridge in our room. Aircon was also lovely.

Stayed in May 2025

We stayed on two occasions, going to/from Cozumel; unfortunately, our second one-night stay was severely marred by our hotel room being broken into. Even though there was video footage of the intruder in the courtyard it seems strange that someone could get in so easily and then found at least 2 rooms on the ground floor with the windows unlocked (ours was not the only one broken into). I admit, we did not check the windows before we left for dinner - a mistake we won't make again - and that cost us 2 laptop computers. Thank goodness our passports were in the safe, which was not compromised. The hotel did refund that night's stay once we reported it, though.

The hotel is a few streets away from the noisy party bars in Playa Del Carmen, but close enough to walk to any of the restaurants. Lovely courtyard with small pool on the other side of the keypad-locked front gate. Rooms are on 3 floors overlooking the trees in the courtyard, where they also provide filtered drinking water. Rooms are roomy and have all the expected amenities, including chairs outside to enjoy the warm weather.

Stayed in February 2025

At night you do get a lot of noise of the nightclubs nearby so bring earplugs + the airco only worked so-so, which kept us awake in a 30 degree celsius night.

Lovely stay in the center of PDC. The room was nice and great shower as well. The pool and shared patio were wonderful.

Stayed in May 2025

Nothing all was good

Private courtyard feel with ample sun beds and a lovely swimming pool

Stayed in May 2025

The shower head was not great, needs fixing

The room was a very good size and the beds very comfortable.

Stayed in May 2025

Room was a bit austere

Great location

Stayed in February 2025

I absolutely loved my stay at Aalada. I loved the central location and the amazing rooms. I can’t wait to come back here again.

Stayed in April 2025

There isn't any reception so it's more like an air BnB. Sleeping was difficult on the 3rd floor because of the really loud noise from the clubs nearby. The qr code to scan to chat with "reception" in my room didn't work. Otherwise the place was nice and clean.

Stayed in April 2025

You have to park in the street and pay extra, but it’s cheap.

Really nice hotel right in the center with a balcony, nice pool and friendly staff.

Stayed in March 2025

Clean spacious rooms, nice pool area, friendly staff.

Stayed in March 2025

Wardrobe too short.

Great position handy for town centre and beaches.Pleasant courtyard with trees and refreshing pool,sun beds.Room spacious and well equipped. Coffee provided and water cooler on patio Make sure you download key codes for gate and apartment. Any issues dealt with promptly

Stayed in March 2025

There is construction in the land next to the property so early morning was very loud with the construction noise. Thankfully we went out during the day so by the time we were back in the evening it had stopped.

Perfect location close to the main busy area in Playa del Carmen without the late night noise. Big comfy bed and was nice to have a small kitchenette area to have breakfast. The staff were lovely and the ease of check-in/out was perfect for us!

Stayed in January 2025

There's a local disco that doesn't shut down until 2am-ish, but that didn't spoil our stay.

Idyllic location just far enough away from crowds to be mostly peaceful. Room very comfortable and functional. Although no reception, response to questions or requests very quickly answered over WhatsApp. Small pool was clean and lovely central atrium just tops off the whole place. Totally recommended.

Stayed in February 2025

Being close to the entertainment district also meant late night music nearby. Not overwhelmingly loud, but enough to be distracting when going to bed.

Great location, close to the beach and entertainment district.

Stayed in December 2024

The only downside was there was construction next door and one night they were out there in the middle of the night, but Maria Jesus made sure they took care of it the next day!

Maria Jesus, the lady that cleans was really nice and made sure we had everything we needed. We had a rental car and thought we would have to pay for parking but she told us we could just park in front for free, there’s 2 spots. You can get drinking water for free at the hotel also, and they lend you towels for all your water activities. Overall really pretty and chill.

Stayed in December 2024

Everything worked well!

The property is exactly like shown in the pictures. Very functional, comfortable, well equipped, an excellent place. Also outstanding location. The best way to think of this place is as a cross between a small hotel and an Airbnb.

Stayed in December 2024

Close to the beach. Sometimes noisy due to the night clubs/bars

Stayed in November 2024

The pool doesn't get a huge amount of sunlight - I'm splitting hairs here - but important if you are planning on sunning

Gorgeous hotel. Nestled in the centre of town but one road away from the strip and so peaceful. The room is a great size has everything you need and a lovely bathroom with lots of nice smelling goodies. Really recommend.

Stayed in September 2024

Location the staff clean rooms !

Stayed in August 2024

Nothing that I didn’t like.

Small and quiet hotel conveniently located and close to main amenities. Maria Jesus was very kind and helpful.

Stayed in October 2024

Everything

Stayed in September 2024

Location and cleanliness

Stayed in September 2024