Reviews of AC Hotel by Marriott Veracruz 5 stars
Boulevard Adolfo Ruiz Cortines 3422, 94293 Veracruz, Mexico
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewI thought the staff, (from the front desk, room service and restaurant, vale, cleaning and everything else were exceptional and very helpful!!! Food was great!! and very NEW and neat!!
The only thing I wish the room had was more table space and a microwave. Not a big deal, but would have liked having those.
Hello good day to greet you. Thank you for your rating and comments, I am sharing the information with the corresponding departments. We hope soon, greetings.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewBreakfast we're good rooms very comfortable
Reviewed: 23 June 2025 · Stayed in May 2025
Verified reviewEverything was perfect, there is a beach a few steps away.
The check in process was slow but there was a lot of people so I guess is ok
Reviewed: 10 May 2025 · Stayed in April 2025
Verified reviewGreat location!
It needed a little bit of cleaning and maintenance
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 21 December 2024 · Stayed in November 2024
Verified reviewReviewed: 18 November 2024 · Stayed in November 2024
Verified reviewI requested 4 more days to stay and they accommodated us immediately
Very nice
Reviewed: 24 May 2024 · Stayed in May 2024
Verified reviewReviewed: 14 May 2024 · Stayed in April 2024
Verified reviewFacilities were really comfortable, quiet in general
Breakfast was good but too expensive
Reviewed: 15 April 2024 · Stayed in March 2024
Verified reviewReviewed: 1 February 2024 · Stayed in January 2024
Verified reviewReviewed: 19 January 2024 · Stayed in January 2024
Verified reviewReviewed: 21 October 2023 · Stayed in September 2023
Verified reviewLocation was perfect. Walking distance from 2 malls, and restaurants complex, and cross the street from the World Trade Center. Nice room with a beautiful see view. Good space and nice bathroom. Breakfast was convenient with good variety. Excellent and very cooperative staff. I enjoyed my stay overall, giving the fact that I was there for work.
Towels were old. No slippers and the AC was not functioning well.
We appreciate your comments, we will take them into account to try to improve those details in our rooms. We hope to have the opportunity to provide you with our services on your next visit to the city. Thank you.
Reviewed: 27 September 2023 · Stayed in September 2023
Verified reviewThe out door around it
Restaurant close quit early for a late arrival traveler
Reviewed: 5 September 2023 · Stayed in September 2023
Verified reviewReviewed: 28 July 2023 · Stayed in June 2023
Verified reviewReviewed: 19 July 2023 · Stayed in June 2023
Verified reviewReviewed: 1 July 2023 · Stayed in June 2023
Verified reviewReviewed: 28 June 2023 · Stayed in June 2023
Verified reviewVery good nice view of the beach
Reviewed: 28 June 2023 · Stayed in June 2023
Verified reviewReviewed: 19 June 2023 · Stayed in June 2023
Verified reviewReviewed: 3 June 2023 · Stayed in May 2023
Verified review