Reviews of Hotel Ak'Na Holbox 3 stars

Amazing staff and beautifully cleaned every day. Great area in a quieter part of the island but great restaurants around

It’s a bit tired, but you get what you’re paying for. Cheap by Holbox standards so can’t complain.

We loved the staff, Nicole and Suemy were awesome! They went out of their way to help us with information, calling taxi, fresh towels and recommendations. Our room was on the third floor surrounded by native trees and birds and we even had a balcony completely enclosed with mosquito screen (so actually usable) and a hammock. The location was great, just one block from the beach and close to a very nice restaurant (La Cabane).

You need to adjust your expectations, it is a simple hotel that covers all the basics without frills or a lot of amenities. The mattress was so-so and the room is small, but if you only come home to shower, rest and sleep and spend most of the time outdoors enjoying paradise, this should be OK. This hotel could use a little updating and sprucing up, but otherwise it is OK. Bring repellent and ear plugs for added comfort.

We enjoyed our stay at the hotel but it might be too “rustic” for some people. It’s definitely a case of you get what you pay for! You will need to take a taxi from the ferry which costs 200 pesos. Pros Really friendly woman checked us in. She was very helpful and gave us tips for local restaurants and the number of the taxi company so we could book a taxi back to the ferry when we left. She also offered to look after our bags after check out if we needed it (we didn’t as we left the island in the morning). She also allowed us to store our milk and water in the fridge in their kitchen (there isn’t a fridge in the room, but there is a kettle) which was kind. Good air-con and there was a ceiling fan. Inexpensive accommodation – Holbox can be quite pricey for accommodation.

Cons The hotel is a 15-20 minute walk from the main town. We didn’t have hot water the first day. We told reception and they said they would fix this – the next time we used the shower, the water was lukewarm but still not hot, and it stayed lukewarm for the rest of our stay. The bath is painted concrete (I think) and a lot of the paint was chipped off (see photo), so it feels quite grimy. There are mosquito nets on all of the windows but we still had mosquitos in the room every day, despite being careful to quickly close the bedroom & balcony door when entering/exiting the room. The windows in the room (not the balcony doors) just have wooden slats but no glass so noise from the street comes in – and there is constant traffic/music/people being loud throughout the night. Bring earplugs! The wifi was quite slow (and you need wifi as I couldn’t get a phone signal on Holbox – I had roaming with my UK phone and could use it everywhere else in Mexico but nowhere in Holbox) The bed was comfortable, but was suspended on ropes, so every time you moved/turned over, it rocked the bed, waking the other person We were in room 13. Looking at the building from the outside, it seemed that all the other rooms had a hammock on their balcony apart from ours (but that wasn’t a big deal). When we came back one evening (around 8pm I think), the entrance to the hotel was padlocked. We managed to wiggle through the gap to get in. No one had told us this could happen. We later worked out we could enter/exit via the back entrance, but I don’t know why the front was padlocked. (The receptionist had told us that reception would be unstaffed most of the time because it was low-season but she did give us two numbers to call/text if we needed help) On our first morning, the cleaners were blaring music at 8am while they worked which woke us up.

Location

Dust bowl in corner with continual golf carts & dusty except for 3am-6am.. loud construction no Kitchen for cooking no coffee maker

Very close to beach. Nice restaurant and store just across the hotel. Access to a kitchen and a garden where you can sit in the evenings. The rooms are fine and the hanging beds are more comfortable than we thought. Overall this is a good place if you are looking for something simple at a reasonable price in Holbox. Taxi to and from ferry costs just 200 pesos.

The was a lot of garbage in the kitchen.

Hotel staff was nice, proactive to reach out, everything went smoothly.

Bathroom had a very strong smell.

Amazing location and very friendly staff (Nicole) and, ofcourse, the hanging bed and lovely balcony. It felt really cosy. Great that there was a watertap and a fridge to cool drinks and food. I would definitely return here.

It was a little loud at night with the golfcarts, woke me up a couple of times. I don't know if they drove extra because of the storm the night before but it was noisy.

Nothing

No comments

Nature environment

Doesn’t have restaurant

Very close to the beach which was very lovely. The staff were very friendly and helpful too :)

Was a little further out than we thought - would definitely recommend a taxi from the port. But this didn’t hinder our experience. We would recommend walking along the beach to get to the centre (very scenic and safe)

The receptionist cared a lot of us. The hotel is wonderful! We felt it was the best of our holidays. Also was very close to the bioluminiscense. BUT!

It was IMPOSSIBLE to sleep... really. we where by 2, and if one moved a little bi, the whole bed was moving (cos is hanging). One finished sleeping on the floor! Also, was raining a lot, and was extremely difficult to get to the hotel by walk. you needed the 4x4 taxi. The receptionist told us to go trough the beach, that was very wonderful, but when we left in the morning was a high tide, so we got very wet...

Very friendly staff who offers help when you need it. You have a garden place to sit, and a kitchen with water. Close to the beach and a few nice restaurants to get your fill. If you want to be away from the busy centre, this is a perfect place.

Lovely hotel. Nice clean room and bathroom. Was a little far from the ferry port, however the beach adjacent was spectacular.

AC would have been good. However it was being implemented when we were there, which will be a good addition :)

Location, amazing backyard, super friendly and helpful staff!

I loved the location, the bed, and the views. the hammock was my favorite spot

there is no ac, and contrary to the reviews it gets hot at night

The room felt like a tree house in the jungle. should be listed as glamping

They said we’d have AC but it wasn’t working. Mosquitoes were very bad