It’s really quiet but also very a 2 min walk to all the restaurants in downtown Tulum. They were really responsive and helpful with suggestions. It’s not a luxury hotel which is obvious given the price. Great value for money! Also close to the colectivos (buses) that take you to the beach and the ruins

Stayed in January 2025

Air conditioner was very noisy and rattling and ceiling fan would not turn on. They moved us to another room which was better.

Very nice staff and quiet location. Nice room, courtyard and pool area.

Stayed in December 2024

Once of the bed mattress was not comfortable and some pieces of furniture were not practical. The decorations can be better. The TV screen was very small.

The staff was very kind and gave us everything we needed and they even gave us a new years present. The location was good because it was near downtown and the jaguar park.

Stayed in January 2025

During one of the days we stayed to relax in the room the WIFI was not available. The property manager was working with the company to try to fix it, but the WIFI never came back on.

The location was excellent it was within walking distance to supermarkets, restaurants and Tulum Avenue. The staff were fantastic and kind, very attentive to our needs. Our family fell very safe at this property. Our Villa was a good size and had everything we needed when we made meals. Having a pool on the property was a plus. I definitely recommend this property to families.

Stayed in July 2024

Lovely apartment with a nice pool close to the centre of town and not far from the ruins. We were only there 2 nights so didn't get a chance to use all the facilities but would have done if we'd been staying longer.

Stayed in April 2024

Nice small pool to cool down, lovely rooms with AC, friendly staff.

Stayed in March 2024

Shower sometimes cold but think this is an issue in tulum in general

Good room. Staff super friendly. Loved having a fridge in the room

Stayed in January 2024

In the first evening we didn’t have hot water in the shower, but after telling this to the staff they fixed it right away and we had boiling hot water till the end of our stay.

Getting morning coffee is a nice touch

Stayed in January 2024

very kind and helpful

Stayed in January 2024

Water heating intermittent. Double bedded room musty smell

Clean, tidy. Well kept garden pool area. Close to supermarket and town. Lovely, helpful staff.

Stayed in November 2023

The beds were a bit hard and uneven. Wish the Mai room had AC, but when we really needed it, we retreated to the bedroom.

The staff were caring and kind. The garden was gorgeous, the pool which the kids loved was refreshing. The location close to Super Aki, colectivo stop and Tulum ruins was excellent.

Stayed in March 2023

Cleanliness should be improved - spider webs on the walls and ceilings, stauned sheets and towels (even after we requested change) and we are not sure if there was mold in the bathroom which was just painted over (dark stains shining through)

Nice outdoor area, near to the main road but still very quiet.

Stayed in March 2023

very cute backyard friendly staff

Stayed in February 2023

A coffee pot in the room.

The swimming pool area. The availability of drinking water. Helpful and friendly staff.

Stayed in February 2023

-The bathroom window was not able to remain closed/locked due to damage on handled. -Water on shower was getting out in a very low amount, making showering harder; so, I had to unscrew the water output and clean it well, because it had a lot of rust and contamination obstructing the water to come out properly. After I cleaned it, shower was great.

Everything. :)

Stayed in February 2023

it feels a bit rugged from the street but once you enter it’s fine .

the property was fine , however we found Tulum so awful that we spent most of the at the accommodation. you can have free coffee

Stayed in January 2023

It’s very far from the beach and the main hotel/touristic area and taxis in the area are kinda of expensive, so it makes it hard to really get to know the city on your own. The washbasin in our room needed to be fixed.

This is a nice option if you are looking for an economic stay relatively close to Tulum’s ruins. There is a supermarket close by and some restaurants as well. The staff is very nice and accommodating.

Stayed in November 2022

There was next door another hotel a bit loud but otherwise all good, was not so bad.

The lady was very nice and welcoming she was speaking really good English. She has coffee for the morning :)

Stayed in January 2025

The room that we stayed in was dirty and moldy. We left earlier. The location was great, Tulum was excellent. The room on the ground floor, right next to the pool, they should not give that room to guests anymore.

Stayed in December 2024

The things in the kitchen weren't really clean. There was a lot of humidity in the apartment. There were giant cockroaches coming out of the bathroom sink.

Staff was really helpful, when we complained about the apartment not looking like the one we booked, they opened an extra area for us. It was in a good location near restaurants, cafes and a supermarket.

Stayed in October 2024

Couch in room was stained. Ants in bathroom. Bed / pillows very uncomfortable. No tv . Window above bed wouldn’t close all the way, people on patio directly behind the room smoked and played loud music. Smoke was coming into our room ( disgusting) light from their patio was illuminating our room because there is no curtain on window above bed. You get what you pay for .

Friendly check in person

Stayed in June 2024

my only issue were we always had mosy's in our apartment regardless of our efforts to keep them out. Left eaten alive.

Good location to walk to everything and the pool was a bonus. sometimes noisy at night

Stayed in December 2023

Nothing to comment on here. Everything was great and really good value. We were expecting it to be noisy given the location but it felt so peaceful!

Location was brilliant - easy access to many restaurants and a simple drive from Cancun with plenty of parking. It was lovely to have a balcony and fridge so we could enjoy drinks in the sun during the evenings. Staff were friendly and helpful too!

Stayed in November 2023

Old and not well maintained Smelly and uncomfortable beds Overal not felt very clean

Spacious apartment Nice balcony and roof terrace Main strip of shops and restaurants in walking distance Small but nice pool Parking place

Stayed in October 2023