Reviews of Amara Tepoztlán
11 Cerrada del Refugio Tepoztlán, 62524 Tepoztlán, Mexico

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Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 December 2024 · Stayed in December 2024
Verified reviewReviewed: 2 December 2024 · Stayed in December 2024
Verified reviewAn A/C with heated
Reviewed: 3 October 2024 · Stayed in October 2024
Verified reviewWe loved the peace and quiet. The price was excellent because there are still cabins under construction. The work is being done by hand so the noise was not bad and it was quiet at night. It was very comfortable and had everything we needed for a pleasant stay.
We want to return next year to see how the hotel has progressed. Once they finish the pathways and landscaping, it will be even more enjoyable. The distance from the center of Tepoztlán is a consideration but by taxi it is only a 15 minute drive.
Reviewed: 9 September 2024 · Stayed in July 2024
Verified reviewBeautiful cabin with everything you need! Good and quiet location, with nice pool overlooking the mountains.
Overall it was great, but there were lots of bugs. I know they fumigate regularly, but we were surprised with the number dying of bugs crawling in through the wall cracks every day.
Reviewed: 4 August 2024 · Stayed in August 2024
Verified reviewReviewed: 8 January 2024 · Stayed in January 2024
Verified reviewThe view, the location, service and amenities in general were great!! Also, the communication previous to our arrival helped us to locate Amara. There was magic in the place perfect to scape and relax! 😌
There was a guy walking around in the back that looked suspicious 🤨 not sure if he was working or checking something.
Reviewed: 26 October 2023 · Stayed in October 2023
Verified reviewReviewed: 3 December 2022 · Stayed in November 2022
Verified reviewReviewed: 7 September 2022 · Stayed in September 2022
Verified reviewBeautiful spot, comfortable bed, beautiful bathroom, coffee provided, lovely space with a wonderful view (there is a road in the view but you can soon start to ignore it), great apartment and some extra touches like yoga mat and candles which were appreciated. Very helpful staff! Always on hand if needed. Would recommend and stay here again.
The water container was difficult to use to decant water. The internet provided was slow but to be expected being so out of town. The hot water didn't work for two days of our stay. It would be great to have a bit more of a kitchen area to be able to prepare and cook food in more than a microwave. Would have been nice to have some lamps for the evening to have a nice lighting instead of only overhead lights