Reviews of Hotel Antillano 3 stars
Avenida Tulum y Claveles,1 Lote 20 37 y 39 Supermanzana 22 Manzana 5, 77500 Cancún, Mexico
#143 of 223 hotels in Cancún
Guests' ChoiceReview score
Based on 25 hotel reviews
8.0Score breakdown
-
Cleanliness
8.5
-
Comfort
8.1
-
Location
9.2
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Facilities
7.8
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Staff
8.7
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Value for money
8.0
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Free WiFi
7.7
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Showing 1 – 25
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Reviewed: 20 August 2025
Sergio
Canada109 reviews13 helpful votes8.0“Good option for a short stay downtown Cancun”- • Leisure trip
- • Solo traveller
- • Budget Double Room
- • Stayed 1 night
- • Submitted via mobile
Furniture and decor need updating. Area at night a bit rough. Pool open til 8:00 pm.
My room was very clean and quiet. Dated decor and furniture but great air conditioning, shower and the pool looked great too. A short walk from the bus station and some restaurants.
Stayed in August 2025
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Reviewed: 28 March 2025
Cynthia
Canada2 reviews7.0“A night at the museum”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
The mattresses were a little soft. The hotel need some updating (furniture, decor), but that's part of the charm! For one night it was very decent for the price.
Excellent location, 5 minutes from Plaza Las Palapas and a 20-minute walk from the craft market. Despite being close to a main artery of the city, we had a lot of peace and quiet in the room, perfect night of sleep before taking the plane. The staff were friendly and the place was very clean.
Stayed in March 2025
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Reviewed: 3 March 2025
Dinand
France15 reviews3 helpful votes8.0“Amazing stay at hotel Antillano. The staff is amazing, perfect localisation !”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
The localisation (close to the collectivo, tour bus, restaurants and ado terminal) Staff is amazing, we can leave your stuff after the check out The room is cleaned everyday and they provide new towels A water tank is present in the corridor, as we tap water is not drinkable in Cancun, it is very pleasant
Stayed in February 2025
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Reviewed: 12 March 2024
Jan
Switzerland43 reviews5 helpful votes7.0“Fair”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 1 night
Leaking faucet.
Located close to city center and main street. Easy in and out, lots of place to go eat.
Stayed in March 2024
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Reviewed: 23 February 2023
Sylvain
United States12 reviews7.0Good- • Leisure trip
- • Couple
- • Suite
- • Stayed 2 nights
The bed was not so comfortable. The city is very noisy and the sound insulation is not best, don't forget your earplugs.
Nice room, good shower and pleasant staff
Stayed in February 2023
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Reviewed: 20 January 2023
Yu-chen
United States41 reviews6 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
There is no elevator, so beware if you are traveling with heavy luggage or kid with stroller. You will need to carry them through stairs.
A very economical choice near downtown Cancun, only few blocks away from supermarket (Chedraui) and the popular market Parque de las Palapas. R1 bus goes right in front of the hotel, easy access to hotel zone and the beach by bus. The room is basic but clean and comfortable.
Stayed in January 2023
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Reviewed: 8 June 2025
Stanisław
Poland7 reviews1 helpful vote6.0“Good location and good value for money.”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 1 night
The room was generally comfortable, but I was disappointed with some aspects of the bathroom. The towels were very worn out and in poor condition, and the shower was rusty, which made it unappealing to use.
Convenient location, friendly staff, and free parking made it suitable for a one-night stay.
Stayed in May 2025
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Reviewed: 13 April 2025
Marta
Poland9 reviews3 helpful votes6.0“Alright in general but very noisy area.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
On the night that I stayed in the hotel, there was a party nearby with very loud music until late night hours. The windows did little to insulate the noise so getting a good night sleep was impossible. Also, the hotel is ok but I find it's slightly overpriced - the room is really quite basic, the towels look old etc.
Friendly staff, big room, comfortable bed, close to the bus station, restaurants etc
Stayed in April 2025
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Reviewed: 15 April 2024
Leo
United Kingdom11 reviews2 helpful votes3.0“Very dated popcorn effect walls and ceiling. Stay if you need to be close to bus station.”- • Leisure trip
- • Solo traveller
- • Budget Double Room
- • Stayed 1 night
The room was horrible. The ceiling AND walls had the very dated "popcorn" effect.
The room seemed relatively clean. The proximity to the ADO Bus Station as I had an early morning flight and didn't want to rely on extortionate taxis as Ubers don't take you to the Airport.
Stayed in April 2024
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Reviewed: 15 December 2023
Piotr
Poland47 reviews8 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
located in the city center, close to the market and restaurants, good for a short stay
Stayed in November 2023
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Reviewed: 23 August 2023
Maura
Ireland5 reviews4 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 1 night
- • Submitted via mobile
Staff couldn’t find our reservation and had us waiting nearly an hour to check in at 2am
Late check in possible after delayed flight, close to ADO bus station, good bathroom facility
Stayed in August 2023
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Reviewed: 8 April 2023
Scott
Canada27 reviews4 helpful votes10Exceptional- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
My favorite hotel on Cancun! Awesome staff very clean great food and service!
Stayed in April 2023
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Reviewed: 9 January 2023
Zaac
Mexico3 reviews2 helpful votes1.0“Awful”- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Awful experience. Someone opened our door around 4:00 am and wanted to enter our room. Obviously it was someone with a key-room. This is very unprofessional and not safe at all. We were really disappointed and they were not able to give a reasonable explanation. No one gave us an answer... We felt very unsafe.
Good located.
Stayed in January 2023
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Reviewed: 8 January 2023
Anna
Germany22 reviews12 helpful votes5.0Passable- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
Despite the old forniture, the hotel could have a charming outlook if it weren't for the neon lightning, the tape crosses on the floor and the signs forbidding to open the windows. The receptionist at the check-in was very nice, but the one at the desk on the following days was just terrible customer service. I asked her for a glass to take a medicine as none had been made available, she said they had no glasses in the hotel (this considering the hotel has a restaurant). I asked her how to reach the beach and she starred at me as if she was not aware of the existence of beaches.
Spotless cleanliness.
Stayed in December 2022
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Reviewed: 3 January 2023
Stefan
Germany29 reviews3 helpful votes5.0Passable- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Bed sheets that were colored and not clean.
Location.
Stayed in December 2022
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Reviewed: 31 December 2022
Anton
Russia4 reviews1 helpful vote10“Great, I’d love to stay there again”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 7 nights
- • Submitted via mobile
The only negative I could find was its price that is somewhat high for this place in my opinion. I would still not say that it’s too overpriced
Everything was great.
Stayed in December 2022
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Reviewed: 12 July 2024
Fede
Italy84 reviews4 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Budget Double Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2024
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Reviewed: 8 November 2023
Mariuxi
Ecuador8 reviews9.0Superb- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2023
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Reviewed: 4 June 2023
Sergei
Turkey1 review7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
There are no comments available for this review
Stayed in April 2023
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Reviewed: 27 March 2023
Nobuaki
Japan16 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Budget Double Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2023
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Reviewed: 5 January 2023
Panabuntu
Spain38 reviews14 helpful votes7.0Good- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2023
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Reviewed: 13 March 2025
Jorge
Mexico4 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2025
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Reviewed: 3 March 2024
Gabriela
United States1 review5.0Passable- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2024
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Reviewed: 25 December 2023
Dean
United Kingdom1 review6.0Pleasant- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2023
Showing 1 – 25
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