Reviews of Hotel Antillano 3 stars
Avenida Tulum y Claveles,1 Lote 20 37 y 39 Supermanzana 22 Manzana 5, 77500 Cancún, Mexico
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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewMy room was very clean and quiet. Dated decor and furniture but great air conditioning, shower and the pool looked great too. A short walk from the bus station and some restaurants.
Furniture and decor need updating. Area at night a bit rough. Pool open til 8:00 pm.
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewConvenient location, friendly staff, and free parking made it suitable for a one-night stay.
The room was generally comfortable, but I was disappointed with some aspects of the bathroom. The towels were very worn out and in poor condition, and the shower was rusty, which made it unappealing to use.
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewFriendly staff, big room, comfortable bed, close to the bus station, restaurants etc
On the night that I stayed in the hotel, there was a party nearby with very loud music until late night hours. The windows did little to insulate the noise so getting a good night sleep was impossible. Also, the hotel is ok but I find it's slightly overpriced - the room is really quite basic, the towels look old etc.
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewExcellent location, 5 minutes from Plaza Las Palapas and a 20-minute walk from the craft market. Despite being close to a main artery of the city, we had a lot of peace and quiet in the room, perfect night of sleep before taking the plane. The staff were friendly and the place was very clean.
The mattresses were a little soft. The hotel need some updating (furniture, decor), but that's part of the charm! For one night it was very decent for the price.
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 March 2025 · Stayed in February 2025
Verified reviewThe localisation (close to the collectivo, tour bus, restaurants and ado terminal) Staff is amazing, we can leave your stuff after the check out The room is cleaned everyday and they provide new towels A water tank is present in the corridor, as we tap water is not drinkable in Cancun, it is very pleasant
Reviewed: 12 July 2024 · Stayed in July 2024
Verified reviewReviewed: 15 April 2024 · Stayed in April 2024
Verified reviewThe room seemed relatively clean. The proximity to the ADO Bus Station as I had an early morning flight and didn't want to rely on extortionate taxis as Ubers don't take you to the Airport.
The room was horrible. The ceiling AND walls had the very dated "popcorn" effect.
Reviewed: 12 March 2024 · Stayed in March 2024
Verified reviewLocated close to city center and main street. Easy in and out, lots of place to go eat.
Leaking faucet.
Reviewed: 3 March 2024 · Stayed in March 2024
Verified reviewReviewed: 25 December 2023 · Stayed in November 2023
Verified reviewReviewed: 15 December 2023 · Stayed in November 2023
Verified reviewlocated in the city center, close to the market and restaurants, good for a short stay
Reviewed: 8 November 2023 · Stayed in November 2023
Verified reviewReviewed: 23 August 2023 · Stayed in August 2023
Verified reviewLate check in possible after delayed flight, close to ADO bus station, good bathroom facility
Staff couldn’t find our reservation and had us waiting nearly an hour to check in at 2am
Reviewed: 4 June 2023 · Stayed in April 2023
Verified reviewReviewed: 8 April 2023 · Stayed in April 2023
Verified reviewMy favorite hotel on Cancun! Awesome staff very clean great food and service!
Reviewed: 27 March 2023 · Stayed in March 2023
Verified reviewReviewed: 23 February 2023 · Stayed in February 2023
Verified reviewNice room, good shower and pleasant staff
The bed was not so comfortable. The city is very noisy and the sound insulation is not best, don't forget your earplugs.
Reviewed: 20 January 2023 · Stayed in January 2023
Verified reviewA very economical choice near downtown Cancun, only few blocks away from supermarket (Chedraui) and the popular market Parque de las Palapas. R1 bus goes right in front of the hotel, easy access to hotel zone and the beach by bus. The room is basic but clean and comfortable.
There is no elevator, so beware if you are traveling with heavy luggage or kid with stroller. You will need to carry them through stairs.
Reviewed: 9 January 2023 · Stayed in January 2023
Verified reviewGood located.
Awful experience. Someone opened our door around 4:00 am and wanted to enter our room. Obviously it was someone with a key-room. This is very unprofessional and not safe at all. We were really disappointed and they were not able to give a reasonable explanation. No one gave us an answer... We felt very unsafe.
Reviewed: 8 January 2023 · Stayed in December 2022
Verified reviewSpotless cleanliness.
Despite the old forniture, the hotel could have a charming outlook if it weren't for the neon lightning, the tape crosses on the floor and the signs forbidding to open the windows. The receptionist at the check-in was very nice, but the one at the desk on the following days was just terrible customer service. I asked her for a glass to take a medicine as none had been made available, she said they had no glasses in the hotel (this considering the hotel has a restaurant). I asked her how to reach the beach and she starred at me as if she was not aware of the existence of beaches.
Reviewed: 5 January 2023 · Stayed in January 2023
Verified reviewReviewed: 3 January 2023 · Stayed in December 2022
Verified reviewLocation.
Bed sheets that were colored and not clean.
Reviewed: 31 December 2022 · Stayed in December 2022
Verified reviewEverything was great.
The only negative I could find was its price that is somewhat high for this place in my opinion. I would still not say that it’s too overpriced